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“LOVE THE ALPINE”

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Alpine Lodge & Hotel
Ranked #6 of 8 Hotels in Red River
Haslet, TX
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“LOVE THE ALPINE”
Reviewed August 21, 2009

We just returned from our 4th visit to Red River. We have stayed at the Alpine every time and it just keeps getting better! The management has added a fire pit to enjoy in the evenings and we loved it. The private use of the hot tub was also appreciated. The location of the Alpine can't be beat; right on the river. All of the employees at the Alpine are friendly and conscientious. The only dissapointment is that they don't allow pets and don't have free wi-fi in every room, only in the office.

  • Stayed August 2009, traveled with family
    • Value
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Helpful?
Thank Tex409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
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English first
Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 9, 2009

I've just returned from my one and only stay at the Alpine Lodge. We attended with a large group, that most likely occupied the majority of their rooms. One reason the hotel was selected was the pavilion. However, after arrival, we were told we could not use the pavilion for our group event. The management was also very unaccommodating when we requested to adjust our stay by one day (rooms were available). I find it interesting that online booking is available, yet our entire party was required to pay in cash three months in advance with absolutely no changes or refunds allowed.

As far as the room goes, most of it was acceptable. We selected a room with one bed and a fold out couch for our two kids. The fold out couch was absolutely horrible. It had a nice big bathroom. However, nothing was replenished during our stay, such as kleenex boxes or plastic cups. Thank goodness we didn't run out of toilet paper.

The only plus is the location which is within walking distance to most everything in downtown.

  • Stayed August 2009
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stegallette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
114 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed July 10, 2009

This was our third stay at Alpine Lodge, and we will likely return. Pluses: friendly, responsive management; large units (our family of six likes to stay together), hot tubs (very clean!), great location, outdoor play/relaxation spaces, quiet and peaceful. Minuses: beds were too hard for most of our group, rooms are rather spartan in terms of furnishings, and bathrooms are tiny. But the style fits Red River pretty well, and (the still relatively new) management is in the process of upgrading the property. Wireless internet in the common area is a new and welcome feature.

  • Stayed June 2009, traveled with family
    • Value
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Helpful?
Thank Grotshops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmond, OK
Level Contributor
4 reviews
Reviewed May 31, 2009

My husband and I stayed here for our honeymoon. This is by far the best location in Red River. You have a great view, and you are just a few steps from the lift. The lodge is located right on the creek and it has a bridge that runs over it. We stayed in room 303, the honeymoon suite. It had an amazing view which was what we were hoping for. It has a very large balcony with chairs. You have a perfect view of "The Face" which is a black trail on the mountain. We really enjoyed watching everyone fall down that trail. We had a problem with the heater, we didn't realize that it was heated by water so it takes a little while to get it to heat the room so you should turn it on before you leave for the day to give it time to heat up. We called the front desk because we thought it was broken and they sent someone up within minutes. He was very polite and checked out the heater for us. These rooms are very clean, slightly outdated though. Nothing too bad. Yes, the rooms do smell a little, my husband didn't notice though. I don't care where you stay, if you are on a mountain the room will smell. There's no way around it with people bringing their wet clothes and boots in. You are within walking distance of pretty much everywhere in Red River and you are I think 3 buildings down from the grocery store. The staff is all very friendly. I highly recommend you try Shotgun Willie's. The chili cheese fries are ridiculous. If we go back to Red River, we will definately stay here again, in room 303.

  • Stayed January 2009, traveled as a couple
    • Value
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Helpful?
Thank emarrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
1 review
Reviewed April 25, 2009

OK 1st things first - The hotel lived up to its billing - Room was very clean, bed was comfortable, pillows were new, fireplace was a bonus. We had use of the private hot tubs for as long as we wanted. They were clean and hot and we used twice each day so that was good. Our room had a great view of the mountains and park. We had a lot of deer in the park each evening and even fed the ducks a couple of times. We burned a couple of campfires on the nights it was not too windy and thoroughly enjoyed those. Place was great and staff was all very nice. They do offer free Wi-Fi but my room did not pick it up consistently so had to use computer in the lobby. Our biggest gripe was that town was so slow - we only had a couple of choices for dinner both next to the Alpine - Capos and Timbers. Also, we wanted to rent a Jeep but no one was open and we could not buy a fishing license anywhere in town - had to go twelve miles to Questa? Still had a great time but just know that April in Red River is their slow time!

  • Stayed April 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DallasSoCalGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise
1 review
Reviewed April 4, 2009

We just got back from a 3 week trek through Arizona, Utah, Colorado and New Mexico. We stayed at six different hotels/lodges/B&Bs during the trip and our stay at the Alpine Lodge was by far the nicest, most relaxing and memorable of them all. We had researched where to stay in Red River thoroughly online and decided on the Alpine after seeing the overwhelming number of positive reveiws. Thanks Trip Advisor. We had a great time, room was terrific, staff could not have been nicer and you can not beat the location next to the ski area. We could not get over how great the views were and that is something that the hotel and Red River need to market more - the mountains just come right down into town! Unbelievable!!! We were a little concerned about the snow conditions but the skiing ended up being great - we had some fresh powder and about 90% of the mountain was open. Not too bad for 'spring' skiing in New Mexico.

Some input to company owning the property - nice attention to detail with just the overall feel of the property: the music, the river, the campfire, the great lobby, the park, the serenity, the friendly staff, etc... The front desk lady was exceptionally nice and polite, our room was very clean, and they had the heat on when we 1st arrived so first impressions were out of sight and we knew we were staying at a 'nice' place. The Housekeeping staff did a good job servicing us each day with clean towels, making the beds, getting the trash out, etc... so that was nice. We really enjoyed having the fireplace and getting to use real wood made the evenings pretty special. Our kitchen had all new appliances and the whole room had that 'new' feel to it so that was much appreciated. We really liked how peaceful the property was and enjoyed our walks each evening.

Two suggestions: Parking could be more clearly defined. We were a little confused by where/how to park. We had a small trailer and were not allowed to park it in front of our room. The property also has a 'Quiet' time policy from 10pm until 8am. We were on Texas time so our kids were up by 6am "Red River" time. We sent them out to play and they got a little rowdy and were asked to calm down some because they were bothering some other guests. I think 7am would be a better time - most guests are up by then anyway. Anyway, just some imput to whomever it may concern.

Overall, we had a tremendous experience at the Alpine and would give it a 9.8 out of 10 and will definitely go back again!

  • Stayed March 2009, traveled with family
    • Value
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Helpful?
Thank TripRed1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RandJWalker, Owner at Alpine Lodge & Hotel, responded to this review, April 15, 2009
Thank you for the kind words. We are so glad you enjoyed your time at the Alpine and in our little town of Red River. We are so appreciative of all of our repeat customers and all of our new guests (like yourself) who are just discovering us! Thanks for the feedback - we will try to better convey our location and our views in all of our future marketing efforts. We do restrict the parking of trailers to our east lot. This is to prevent congestion in our main lot and to protect our guests' views and overall access. I will try and get some better signage before the summer season. We do periodically have guests question our 'Quiet' time but we hear predominately positive feedback on this policy.Our guests have really come to expect the peacefulness and serenity that exists on the property and we would be hard pressed to change this.
Thanks again and we look forward to hosting you and your family again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 26, 2009

Where do I start? It is obvious when you first enter your room that the owner does not spend anything on maintenance or upkeep. Carpets are filthy, the shower heads have so much build-up on them, shower curtains and hooks were filthy, soap was provided but no shampoo, very cheap furniture and bedding, in the room I was in, there was a 3/8' gap around the door that allowed the cold air inside, the paint was peeling and cracking from the interior doors, frames, and walls, no coffee pot in room, no iron or board, hangers and hanger rod was rusted. I mean come on! At least invest in a little paint! And don't even look at the plumbing going to the sinks! No internet in the rooms either.I have stayed in other hotels that have many more amenities and are cleaner and have better prices.
I usually can understand a few items and am not hard to please, but when you are overwhelmed by all of this, anybody would notice and never stay here again. Not to mention...if you want a cup of coffee in the morning, you have to wait until 8 am. What's up with that? Can we at least get a pot of coffee going at 7 am for the earlier risers?
Do yourself a favor, don't make the mistake I did and stay here.....if there is nothing else available in town, drive to Angel Fire or even Taos to get a room. It's worth the drive.

  • Stayed March 2009, traveled on business
    • Value
    • Location
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Helpful?
2 Thank hopplegrommet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alpine Lodge & Hotel

Property: Alpine Lodge & Hotel
Address: 417 W. Main St., Red River, NM 87558
Phone Number:
Location: United States > New Mexico > Taos County > Red River
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Ski-In / Ski-Out Suites
Hotel Style:
Ranked #6 of 8 Hotels in Red River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Alpine Lodge & Hotel 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
Bavarian lodge located on the river, at the base of the main chair lift, on Main Street near shops and restaurants, and near ATV and hiking trails. Amenities include private-use hot tubs, fitness center, dry sauna, fireplaces (gas and wood), kitchens, guest laundry, free wi-fi in lobby, and a private park along the river with campfire at night. ... more   less 
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Also Known As:
Alpine Lodge And Hotel
Alpine Hotel Red River

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