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“Consistent”
Review of Super 8 Portales

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Super 8 Portales
Ranked #1 of 4 Hotels in Portales
Reviewed October 19, 2013

So I have stayed here several times this fall and it has been consistent. As others have said the hall way is muggy and warm but the rooms are nice. Has been clean every time and the staff is approachable. Simple breakfast is nice. I have stayed in other motels in the area and this is the best value based on clean updated facilities. I would have just put average... as it is a good middle of the road but the consistency gives it more. I never worry about what I will find and I know that if it is out the ordinary... pretty sure they would work to make it right. I'll be back and try to stay here.

  • Stayed: October 2013, traveled on business
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Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa M, General Manager at Super 8 Portales, responded to this reviewResponded November 3, 2013

We appreciate your taking the time to submit your review regarding your recent stay at our hotel. It is nice to hear that your stays with us have been consistant as far as quality and service, and yes, if there was ever a time that you did happen to find something out of the ordinary, we would gladly go above and beyond your expectations to make it right. After all, we strive to give all of our valued guests, such as yourself, the most pleasurable stay possible.

Thank you once again for providing your feedback, and we look forward to having you stay with us again soon!

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Reviews (173)
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130 - 136 of 173 reviews

Reviewed October 16, 2013

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Super 8
Thank F J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lisa M, General Manager at Super 8 Portales, responded to this reviewResponded November 15, 2013

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Reviewed October 3, 2013

The rooms look like they are fairly recently updated. It was clean and quiet. The breakfast is pretty basic - cereal, toast and such. Kind of warm and muggy in the halls. In the hall I could smell the scent of cigarettes - they do have some smoking rooms. Beds were just ok, towels aren't very soft. No flat panel tv - picture was just ok.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Super 8
Thank Johnson J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa M, General Manager at Super 8 Portales, responded to this reviewResponded November 15, 2013

Thank you for taking the time to submit your review regarding your stay at our hotel. We are in the process of replacing all of the mattress sets, and will be upgrading all of our rooms with flat screen televisions in the near future. We sincerely value your feedback, and we look forward to your return.

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Reviewed September 8, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Super 8
Thank Ronald T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lisa M, General Manager at Super 8 Portales, responded to this reviewResponded October 19, 2013

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Reviewed September 7, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Super 8
Thank Natalie B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lisa M, General Manager at Super 8 Portales, responded to this reviewResponded September 30, 2013

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Reviewed September 5, 2013

This hotel needs better management. The attention to detail is lacking. It could be a much better hotel with better supervision.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Super 8
Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa M, General Manager at Super 8 Portales, responded to this reviewResponded September 30, 2013

Thank you for taking the time to submit your review regarding your recent stay at our hotel. I apologize if your stay was anything less than perfect. Your feedback means more to us than you can possibly imagine. The maintenance issues that you mentioned were discussed with our maintenance, housekeeping, and management staff. We hope to have an oportunity in the future to provide you with the quality stay that you so richly deserve.

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Reviewed September 3, 2013

  • Stayed: September 2013, traveled as a couple
    • Value
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Review collected in partnership with Super 8
Thank Steven G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lisa M, General Manager at Super 8 Portales, responded to this reviewResponded September 26, 2013

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Additional Information about Super 8 Portales

Address: 1805 W 2nd St, Portales, NM 88130-9364
Phone Number:
Location: United States > New Mexico > Portales
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Portales
Price Range: $76 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Portales 2*
Number of rooms: 45
Official Description (provided by the hotel):
Recently Completely Renovated and Conveniently Located near Eastern New Mexico University and within a Short Distance of Several Fine Restaurants. ... more   less 
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Also Known As:
Super Eight Portales
Portales Super 8
Portales Super Eight

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