I have been staying here fairly regularly since HI opened in Portales - and was originally thrilled that there was finally a decent place to stay when the B&B I normally stay in was full. However, I have noticed over the past couple of years, the quality of accomodations has been going down hill - and it really is the little things that make the most differnce. Internet can be slow and/or not working at all, housekeepers don't honor the "do not disturb" sign, AC/Heater not working on room, not as clean as it used to be, often out of basic items at breakfast, like flavored creamer, sweet rolls are often a day old or else WAY over cooked............will I continue staying here - yes as there are not many other options - but as the price has gone up, the quality has certainly gone down. I will say that Aaron and Britley at the front desk are magnificent - great customer service skills.
- Official Description (provided by the hotel):
- The newest addition to Portales, New Mexico is the Holiday Inn Express Hotel & Suites Portales, conveniently located on US Hwy 70, just 1 mile southwest of downtown Portales and near Eastern New Mexico University, the Greyhound Arena and Stadium and Cannon Air Force Base. This beautifully appointed property includes 65 brand new overly spacious guest rooms that all offer free high-speed Internet, microwave and refrigerator, 27 TV, and coffee maker. Guests are also welcome to relax in the indoor pool and spa or use the fitness and business centers. Guests can also enjoy a unique breakfast experience at the new Express Start breakfast bar served every morning from 6:00 AM to 9:30 AM featuring scrambled eggs or omelets, sausage or bacon, biscuits, gravy, and our trademark cinnamon roll.Local businesses include: Abengoa Bioenergy, DairiConcepts, Southwest Cheese, Southwest Canners, and Western Dairy Transport. ... more less
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- Also Known As:
- Holiday Inn Express Portales Hotel Portales
- Holiday Inn Portales
- Portales Holiday Inn