The staff was wonderful. Britley checked us in, Debbie and Xavier helped with the extension of my stay. They were very busy Saturday due to ENMU graduation, and unfortunately only had one person taking care of the breakfast bar, but despite dealing with cranky people eatting a lot, she was very friendly and tried very hard to keep up (I don't recall her name.) Breakfast is only served from 6 am to 9:30 am, but it is a larger selection than other places. The young man who was working the front desk Monday morning (who's name I don't recall) was great - he was watching the breakfast bar, salting the walkway due to snow, greeting customers, answering phones and even used jumper cables to help a couple start their truck. When he asked if there was anything they could have done better he sounded like he was actually interested in the response.
- Official Description (provided by the hotel):
- The newest addition to Portales, New Mexico is the Holiday Inn Express Hotel & Suites Portales, conveniently located on US Hwy 70, just 1 mile southwest of downtown Portales and near Eastern New Mexico University, the Greyhound Arena and Stadium and Cannon Air Force Base. This beautifully appointed property includes 65 brand new overly spacious guest rooms that all offer free high-speed Internet, microwave and refrigerator, 27 TV, and coffee maker. Guests are also welcome to relax in the indoor pool and spa or use the fitness and business centers. Guests can also enjoy a unique breakfast experience at the new Express Start breakfast bar served every morning from 6:00 AM to 9:30 AM featuring scrambled eggs or omelets, sausage or bacon, biscuits, gravy, and our trademark cinnamon roll.Local businesses include: Abengoa Bioenergy, DairiConcepts, Southwest Cheese, Southwest Canners, and Western Dairy Transport. ... more less
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- Also Known As:
- Holiday Inn Express Portales Hotel Portales
- Holiday Inn Portales
- Portales Holiday Inn