We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One night stay” 4 of 5 bubbles
Review of Inn of the Mountain Gods Resort & Casino

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Inn of the Mountain Gods Resort & Casino
Ranked #1 of 1 Hotels in Mescalero
Troon, Scotland
Level Contributor
147 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“One night stay”
4 of 5 bubbles Reviewed July 11, 2014 via mobile

Family holiday in the USA. Stayed one night. As previously reported the resort has many features. Went for supper in the buffet restaurant where we paid on entry. As reported elsewhere, the staff need training in customer care. The lady taking the money was I suspected somewhat "tied and emotional".
This was not the case for breakfast where the staff were absolutely fine.
Worth a visit, but don't expect customer care as their top priority.

Stayed July 2014, traveled with family
Helpful?
1 Thank 98JHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

752 reviews from our community

Traveler rating
    239
    234
    120
    78
    81
See reviews for
192
341
20
53
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Amarillo, Texas, United States
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed July 6, 2014 via mobile

The Inn is beautiful and the lake and mountains will not disappoint. If you enjoy golf, boating, fishing or casinos, you will really love the Inn. We just had a few disappointments. When we arrived and checked in, the young lady that "helped" us was unfriendly, unwelcoming and could not be bothered when my parents needed some assistance. We were really disappointed that we weren't shown more hospitality. The other things were minor issues compared to that. Some areas were not well cleaned, the furniture in our room had some wear and tear and the food at the breakfast buffet was mediocre at best. I've always wanted to stay, and I'm glad that we did once, but we will stay elsewhere in the future when we're looking for luxury, romance and great service.

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Bafarmerswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed July 5, 2014

The resort is located in the mountains near a lovely lake with stunning scenery...and that's about as good as it gets. Don't reserve rooms because they overbook and then give you horrible rooms. We booked five rooms lakeside in May and they gave us one lakeside room and four mountainside rooms for the 3rd of July 'celebration'...The receptionists are rude and do not work with you and forget about this being a one time thing. Every time we come they double book our rooms and can't give us anything even remotely close to what we want regardless of whether they have an event going on or not! There is definitely nothing to celebrate at the inn of the mountain gods.

  • Stayed July 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank amberry21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mescalero hotels

Alamogordo
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed July 3, 2014

Do not give this place your business. We come quite often. They mess up our rooms every single time. We wanted to come up for 4th of July and got rooms in May. we were promised lake side rooms and when we arrived, they had sold our rooms and transferred us to mountain side (pointless for the firework show). They were extremely rude and disrespectful and told us we were "out of luck". We were also entered in a drawing for a truck, which we won, and ran through the crowd to get to the winner area. When we got there they said "sorry, you took more than a minute to arrive" and we ended up not winning. Awful place. Do not stay here. They may seem like a decent business, but looks can be deceiving.

  • Stayed July 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
10 Thank Joce3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 3, 2014

Stayed there June 18th 19th hotel was beautiful rooms were large and great view' The casino was less to be desired it was hot and they had their slots were so tight none of our party won a dime.If I were going just for the hotel and view I would go again but if I want to gamble will have to find another casino....Las Vegas next trip...

  • Stayed June 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank copelandcheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palestine, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 25, 2014 via mobile

Spacious suites, fantastic views, large casino = wonderful experience! Didn't play golf on this trip, but did visit Ruidoso Downs. Love the area and the Inn provided all the amenities necessary for a delightful week-end. Will stay longer next time

  • Stayed June 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank JohnandSylviaMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed June 23, 2014

I booked our stay three weeks ahead of time, I reserved a superior King size room for me and my husband, a lady called me all day on saturday to make sure we were going to arrive that day. When we got there, they told us that our room was not ready due to maintenance problems, so they were going to give us a handicapped two queen bed room, I told her that I reserved three weeks ago, but she said that also for some reason their system overbooked rooms, and finally she said rooms were not guaranteed even if you reserve them ahead of time.
Most of the people in the front desk lack of customer service skills! Same thing in the buffet, server never came back to see if we needed any thing else..people are so rude and have no manners in this resort! I'm never staying at this place ever again !t

  • Stayed June 2014
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank caryces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Mescalero
4.5 mi away
MCM Elegante Lodge & Suites
2.7 mi away
Shadow Mountain Lodge and Cabins
2.6 mi away
Hotel Ruidoso - Midtown
Hotel Ruidoso - Midtown
#7 of 23 in Ruidoso
4.0 of 5 bubbles 192 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
BEST WESTERN PLUS Ruidoso Inn
4.5 mi away
La Quinta Inn & Suites Ruidoso Downs
3.8 mi away
Quality Inn & Suites
Quality Inn & Suites
#9 of 23 in Ruidoso
3.5 of 5 bubbles 89 reviews
Show Prices
Show Prices
Show Prices

Been to Inn of the Mountain Gods Resort & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inn of the Mountain Gods Resort & Casino

Property: Inn of the Mountain Gods Resort & Casino
Address: 287 Carrizo Canyon Rd, Mescalero, NM 88340-9641
Location: United States > New Mexico > Mescalero
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mescalero
Price Range (Based on Average Rates): $
Hotel Class:4 star — Inn of the Mountain Gods Resort & Casino 4*
Number of rooms: 273
Official Description (provided by the hotel):
EXPERIENCE A RESORT AND CASINO THAT IS ABOVE AND BEYOND. New Mexico’s premier mountain resort awaits with impeccable service, mouthwatering cuisine for every palate, incredible gaming action, and breathtaking alpine scenery to nurture your soul. Situated high in the picturesque mountains of Mescalero, New Mexico just outside of Ruidoso, guests return time and time again to Inn of the Mountain Gods to enjoy the clean mountain air, stunning panoramic views, and exciting entertainment options. Upon your arrival, you’ll be greeted by a stunning lobby featuring a sweeping view of the snowcapped mountains, lake and championship golf course. Guests have come to expect all of the little extras that come standard here at Inn of the Mountain Gods. From the moment you arrive, you’ll be enchanted by original works of art throughout the property, roaring fireplaces in the lobby, and a tranquil setting that makes the everyday world feel a million miles away. Beyond that, discover an endless variety of activities, entertainment and escapes to make it a getaway you’ll never forget. 273 LUXURY ROOMS AND SUITES, NUMEROUS DINING OPTIONS FROM A SIGNATURE STEAK AND SEAFOOD RESTAURANT TO A SCRUMPTIOUS BUFFET, 40,000 SQUARE FEET OF MEETING SPACE, 38,000 SQUARE FOOT CASINO, INDOOR POOL, A FULLY EQUIPPED WORKOUT FACILITY, SKIING AND SNOWBOARDING, 18 HOLE CHAMPIONSHIP GOLF COURSE, BIG GAME HUNTING, SKEET SHOOTING, HORSEBACK RIDING, FISHING, GONDOLA RIDES. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo and Travelocity so you can book your Inn of the Mountain Gods Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Inn Of The Mountain Gods Hotel Mescalero
Hotel Of The Mountain Gods
Mountain Gods Inn
Inn Mountain Gods
Mountain Gods Hotel
Of The Mountain Gods Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing