My wife and I have stayed at the new Inn of the Mountain Gods at least six times, beginning with the property's opening in 2005, and I am writing this review from a nice IOTMG king suite early in the day on New Year's Eve, while enjoying the resort's outstanding broadband service. We also stayed the old IOTMG many times beginning about 1980. The old hotel was on the same site, and had the same amazing view of Sierra Blanca and Lake Mescalero -- the tribe did the right thing, but they lost a lot of revenue while the old Inn was torn down and rebuilt from scratch. When you walk through the main lobby, you will understand why they insisted on building on the exact same spot, the breathtaking view through the lobby's immense windows is worth the trip by itself. The combination of natural and architectural beauty puts IOTMG on the short list of the prettiest places I have ever seen.
Our stays have been both at peak times when all rooms are full, and at midweek offseason times. I suspect IOTMG simply does not have the staff to handle the peak periods, and this goes for housekeeping, food service, and other areas. Last night we waited for over an hour to eat at the buffet, and when we got to the dining room, maybe a third of the tables were empty. The employees were really hustling to keep up, but it was clear that there were constraints on how many diners could be allowed throught the buffet line in a given time period.
My "above average" rating is given as a composite of all our stays at IOTMG. At times the place deserves a clear "excellent" rating, and at other times the rating should be as low as "okay, but some problems". If you are like me, you will enjoy yourself more when the hotel is not completely full.
I should add that when the staff is not rushed, IOTMG's Wendells restaurant / lounge is as good as anything I have experienced in any big city. The Gathering of Nations buffet is as good as one of the better casino hotels in Vegas, but not as good as the Bellagio. There is also a simple eatery and bar attached to the casino, and a fine barbecue at the nearby golf pro shop. IOTMG is not very far from Ruidoso and its many restaurants, but the same disclaimer about peak occupancy periods applies to the entire town, not just IOTMG.
This hotel went first class with the furnishings, particularly the beds. However long the line is at the buffet, it is highly likely that you will be comfortable in your room. And I defy you to find another hotel with two Bose stereos in a two room suite. Most rooms have great views from their balconies.
As to the remarks in other reviews about staff rudeness, I would say that sometimes the staff is probably harried and overworked. IOTMG employs Apache tribe members and other people from the surrounding community. I have experienced the hospitality of the Mescalero Apache tribe for almost 30 years, and they are very good at it. They will pamper you when they can, and hustle to keep up when the hotel is completely full. I have never seen any hint that the tribe abuses its sovereignty in dealing with guests, and there are many indications that the tribe and its businesses (such as IOTMG) are well integrated into the larger Ruidoso community.
I will return to this beautiful property regularly in the future. The rooms are certainly worth the cost, at least some of the time. If only we had better luck at the casino!
- Official Description (provided by the hotel):
- EXPERIENCE A RESORT AND CASINO THAT IS ABOVE AND BEYOND. New Mexico’s premier mountain resort awaits with impeccable service, mouthwatering cuisine for every palate, incredible gaming action, and breathtaking alpine scenery to nurture your soul. Situated high in the picturesque mountains of Mescalero, New Mexico just outside of Ruidoso, guests return time and time again to Inn of the Mountain Gods to enjoy the clean mountain air, stunning panoramic views, and exciting entertainment options. Upon your arrival, you’ll be greeted by a stunning lobby featuring a sweeping view of the snowcapped mountains, lake and championship golf course. Guests have come to expect all of the little extras that come standard here at Inn of the Mountain Gods. From the moment you arrive, you’ll be enchanted by original works of art throughout the property, roaring fireplaces in the lobby, and a tranquil setting that makes the everyday world feel a million miles away. Beyond that, discover an endless variety of activities, entertainment and escapes to make it a getaway you’ll never forget. 273 LUXURY ROOMS AND SUITES, NUMEROUS DINING OPTIONS FROM A SIGNATURE STEAK AND SEAFOOD RESTAURANT TO A SCRUMPTIOUS BUFFET, 40,000 SQUARE FEET OF MEETING SPACE, 38,000 SQUARE FOOT CASINO, INDOOR POOL, A FULLY EQUIPPED WORKOUT FACILITY, SKIING AND SNOWBOARDING, 18 HOLE CHAMPIONSHIP GOLF COURSE, BIG GAME HUNTING, SKEET SHOOTING, HORSEBACK RIDING, FISHING, GONDOLA RIDES. ... more less
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- Also Known As:
- Inn Of The Mountain Gods Hotel Mescalero
- Hotel Of The Mountain Gods
- Mountain Gods Inn
- Inn Mountain Gods
- Mountain Gods Hotel
- Of The Mountain Gods Hotel