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“Cool authentic old Western hotel, not tops in service or ammenities”
Review of Plaza Hotel

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Plaza Hotel
Ranked #2 of 8 Hotels in Las Vegas
Certificate of Excellence
Reviewed November 6, 2009

This is really the only neat place to stay if you're visiting the old West town of Las Vegas, New Mexico (which, sadly, does not have an old West feel, more like a depressed economy feel. But they do have great antique stores - well priced and really old interesting stuff - Rough Rider Antiques near the train station, also there's one on the plaza).

The food in the dining room is really good - real hash browns made from someone slicing real potatoes, a green chili Southwestern stew with chicken - yum!

The rooms are architecturally beautiful - 12 foot ceilings, tall windows, spacious. We stayed in the only King suite in the old part of the hotel - #301. The decor is tired - the mattress actually caved in the center, one lamp needed new bulbs to work (but maintenance never came), we didn't get the wake-up call we asked for (but so much light streamed in the windows that we woke up anyway), and one hair dryer was broken. Still, I enjoyed being there - the rooms are pretty low priced so I didn't feel ripped off. Big flat screen TV and the WiFi worked - yay!

The staff was very nice when you spoke to them. I tried to reach them in the morning though, and the phone rang & rang until it finally hung up on me - no one picked up. So you get the idea.

Still, you don't often get the chance to stay in a real live 1880's hotel where they used to have hangings in the center of a plaza that you can see from your room.

By the way, the "new" section is really an old building that was recently converted to more space for the Plaza Hotel. So it's old, but the rooms are more nicely decorated. If I were to come back, I'd stay in the new part.

Free WiFi and free hot breakfast made to order! (not buffet). Eggs, bacon, home fries, grapes, a homemade biscuit and coffee! Also, they allow dogs, which always makes me feel warm-hearted toward a hotel. (I didn't see any though, just people).

  • Stayed: November 2009, traveled as a couple
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Thank Queen1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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544 - 550 of 596 reviews

Reviewed October 10, 2009

Went to Las Vegas, NM to visit the university there. Hotel was nice and charming. The rooms were nice, but old in antique style. I think the matress was also an antique. Not the most comfortable stay. Everything was fine, but had an emergency and had to leave early, no flexibility with reservation. Had to pay for the extra night we didn't use. I guess that is policy, but was disappointing. Overall, we were pleased, plus there are not many other options in the area. Rate included breakfast credit, but was sooo busy, service was a little slow, but friendly

  • Stayed: March 2009, traveled on business
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Thank suitcasepacked79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2009

At least on the Saturday night we were there, hotel guests took a backseat to the wedding business. If you stay in the newer part of the hotel understand that you may be above a wedding reception and that sound travels very well throughout the building. The party lasted until three am and could be heard very clearly in our room on the third floor.

The newer section of the hotel is historical on the outside only. Very little if any historical ambience has been retained on the inside. Our queen room looked nothing like any of the pictures on the hotel website and was only slightly larger than a Microtel room.

The desk clerk was polite and professional but overworked. It appeared that he was answering all incoming calls to the hotel while also trying to take care of guests. The room was clean. The hotel lobby was impressive but after you left the lobby and moved into the newer wing you might as well be in a Holiday Inn Express. I didn’t see inside any of the rooms in the older part of the hotel so I can’t comment on those. It was interesting to see the "No Country for Old Men" lobby location.

  • Stayed: September 2009, traveled as a couple
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Thank phb0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaI25, Director of Sales at Plaza Hotel, responded to this reviewResponded September 23, 2009

I am sorry that you felt the hotel did not represent its true quality to you during your stay. The hotel is historic on the inside as well as the outside. We are not a Mircotel or a Holiday Inn Express and never want to be. We furthermore do not ever let a party in our ballroom go until 3am as you have stated in your posting. ALL events in the ballroom must end at 12 midnight and from 10pm on our managers control the volume of music. I am very sorry that it may not have happened during your stay and we have spoken to the manager about it and it's importance. I wish you would have asked to speak with a staff member at the hotel during your stay so we could have made corrections to your stay. I hope you will give us another chance. The rooms that are posted on our current web page are all in the old part of the hotel.

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Reviewed September 1, 2009

Great place. We had one of the 4 premium suites on the 2nd floor corner in the main old section. The bedroom was huge with 2 queen beds, 2 desks, a coffeemaker, 3 sets of tall windows looking out onto the leafy green Plaza & more windows looking out onto the side street with its own historic buildings. The separate sitting room with couch, love seat & coffee table is the room you walk into from the hallway. It was a great place to sit with the laptop & finish planning our sightseeing. We had no problem with the wifi signal. The bathroom was roomy but has one of those light timers. I set it for the max while I was in the shower, but still had that moment of bewilderment when I found myself suddenly in the dark. Had to step out of the shower then open the door & reset it. Funny old relic. The front desk was helpful & the free breakfast in the restaurant the next morning was basic, decent fare (eggs, bacon, potatoes, your choice of bread & hot beverage). The restaurant also looks out onto the plaza, a nice place to drink your tea, read the paper & occasionally glance out the tall windows. The old main street begins on the other side of the plaza, a nice stroll. I recommend a drive out to Montezuma's Castle. You can't go in, but you can snap a shot of it & drive around campus to the 'prism chapel' which is open to the public if you check in with the visitor's centre. Just bordering that is the hot springs bath house, which is also open to the public altho we didn't partake. The low-mountain setting amongst the (pinon & juniper?) trees is nice. We didn't have time, but nextime I'd love to go see the old unrestored train station/Harvey House. I've seen pics online & it's an impressive building.

  • Stayed: August 2009, traveled as a couple
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Thank vacationveterans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2009

If you've seen one chain hotel, you've seen them all. Why stay in such a setting, when you can get the same (or better) amenities and services at the one-of-a-kind Plaza Hotel, which has antique furniture and staircases, a historic in-house bar and restaurant, and a staff that bends over backwards to serve you.

I travel to Las Vegas frequently on business and would not dream of staying anywhere else. Although the staff and setting are a return to an earlier, more gracious period of hospitality, the services and amenities are totally modern--high-speed Internet, business services, large and small conferences rooms, a ball room, a gym, etc.
If you're a tourist, this place is like walking into another era. It is a fantastic way to change gears and get into the mood of being on vacation--whether for a day or a week. I've checked around, and surprisingly (considering its high quality), the Plaza's rates are competitive with everything else in town.

  • Stayed: June 2009, traveled on business
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Thank MizS_108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2009

Saw an ad while in Santa Rosa & decided to stay in LV a night, Wish we had known more about it and we would have stayed longer. We were in the hotel addition (also historic) our room was beautiful Flast screen TV and beautiful marble bathroom, histroic looking furniture and a real comfy bed, maybe a little too soft. The old downtown plaza was worthy of a evening stroll. We followed along a walking tour which gives the history of various buildings. The hotel breakfast (included) was a made to order breakfast, We ordered a side of ham, very delicious. The next day on our way out of town, we visited the local Museum (free) which had nice collection of Teddy Roosevelt memrobilia, the Rough Riders apparently held reunions in Las Vegas. Also, worth a drive to view Montezuma's Castle, once a lush resort for the RR rich, now a school. Definetly worth a trip back.

  • Stayed: July 2009, traveled with friends
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1  Thank ccsunflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2009

Great historic hotel. The hotel and many of the buildings in the town are from the early railroad era -- a period that we tend to forget in New Mexico with all our emphasis on Pueblo and Mission revival architecture.

But Las Vegas is different -- this was the New Mexican of the Wild West with Billy the Kid and hangings right on the plaza.

It so authentic that portions of a lot of movies have been shot here. You may recognize it.

They have done a great job restoring with an eye to quality and authenticity. The staff is friendly and helpful. I can't recommend it more highly.

Well you are there you will find right on the plaza:

A great "Rock Art" shop with jewelry, art, and yes, rocks.
A weaving facility with the artists demoing their work.
A great little consignment antique store.

  • Stayed: November 2008, traveled as a couple
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Thank S0uthwesternTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Hotel

Address: 230 Plaza St, Las Vegas, NM 87701-3433
Phone Number:
Location: United States > New Mexico > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Las Vegas
Price Range: $98 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Plaza Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
Finest historic hotel (1882) and fine dining in Northern New Mexico, overlooking the beautiful Plaza Park. This is the only hotel in downtown historic Las Vegas - once the biggest and richest city in New Mexico, with 1000+ historic buildings! Purchased in 2014 by owners of the legendary La Posada in Winslow AZ, the Plaza Hotel is receiving a top-to-bottom upgrade. ... more   less 
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Also Known As:
Plaza Hotel Las Vegas

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