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“Late night arrival”

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BEST WESTERN PLUS Montezuma Inn & Suites
Ranked #3 of 8 Hotels in Las Vegas
Certificate of Excellence
Denver, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Late night arrival”
5 of 5 bubbles Reviewed December 2, 2013

My family and I had the pleasure of sending the night at this Best Western on our way home form our Thanksgiving trip. The night Manager Anthony was exceptional. While driving we called to reserve a room....our wallets were unavailable. We needed a room for a pet. Not only did he hold us the last pet room, he even allowed our 8 year old son to take a quick dip in the pool before closing it for the night. Room was clean and super comfortable. Free Breakfast was very good and the morning manager was just as friendly and helpful. Overall we had a great sat and would recommend this hotel to anyone staying in Las Vegas, New Mexico!

Room Tip: Best Pet room we stayed in all trip.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abjanowsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

Traveler rating
    204
    97
    32
    9
    6
See reviews for
121
104
31
51
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 1, 2013

Got stranded in Las Vegas, NM for 4 days due to an in flight emergency in a snow storm. The owner of the Best Western Montezuma drove to the local airport through terrible conditions and picked us up. Their staff was excellent and extremely friendly and helpful. In fact, one member of the staff served as a sort of taxi service for our group during the bad weather in order to go and buy essentials and check on the status of the plane for our departure. Overall, the hotel employees and facilities made the experience 10 times better than it could have been. Would not have been a pleasant experience had we stayed anywhere else.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 26, 2013

We were stuck in Las Vegas for a few nights and were so thankful that we stayed at this hotel! The staff was super friendly and willing to help us in any way. We didn't have a car, so they gave us rides like it was no big deal! Our stay wouldn't have been the same had we foolishly booked in one of the other hotels in town.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ptwob429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 19, 2013

The hotel was very comfortable and clean, with a pleasant staff. Breakfast was good. Our stay was a one-night stop while traveling, so the convenient access to I-25 was a plus. The hotel was not busy, as we stayed on a Sunday night.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Francis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

I highly recommend this hotel. It is extremely clean and the rooms are comfortable. The staff is accommodating and helpful. I stay here often because of the quality of this hotel. The suites are extremely comfortable and spacious.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Saintmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alliance, Nebraska
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed October 19, 2013

Thanks to the tripadvisor where I found this place, We enjoyed our 1 night stayed here. The appearance of the hotel was great so as inside. There's an evening light snack, very warm yummy soup & crackers. We are used to eat light supper, so these worked for us. We don't have to go out and find something to eat after a long long day drive. I highly recommended this hotel. The staffs are so so so nice. Thank you. We will go back again someday for sure. Thanks to tripavisor also.Thanks to young lady. ( nicole ).

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PTRS-ANN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustang, Ok
Level Contributor
211 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed October 13, 2013

Clean hotel with friendly staff. Nice indoor pool and workout facility. Fairly quiet. This is one of the nicest hotels in Las Vegas. Easy drive to Santa Fe from here on I-25. Good place to stay and make this your stay for a few nights to visit Santa Fe and the surrounding state parks.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Blueturtle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Montezuma Inn & Suites

Property: BEST WESTERN PLUS Montezuma Inn & Suites
Address: 2020 N Grand Ave, Las Vegas, NM 87701-4748
Phone Number:
Location: United States > New Mexico > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Montezuma Inn & Suites 2.5*
Number of rooms: 67
Reservation Options:
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