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“a good stay”

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BEST WESTERN PLUS Montezuma Inn & Suites
Ranked #3 of 8 Hotels in Las Vegas
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“a good stay”
4 of 5 bubbles Reviewed October 25, 2011

The room was good enough. Service was friendly and helpful. Breakfast was more substantial than I expected: eggs, sausage, toast, cereal, juice, coffee which did actually taste like coffee, although not strongly. The best thing was that it was VERY QUIET. In hotels, I am used to hearing (loudly) the folks next door and those above. Sometimes it seems like they're practicing their gymnastic floor routines on top of my ceiling. This hotel was a welcome contrast to the usual. I would gladly stay there again just for the quiet.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorenzo37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

Traveler rating
    202
    97
    32
    9
    5
See reviews for
121
103
30
50
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed October 14, 2011

The hotel was very nice with a clean, comfortable room. However, the breakfast was below par with weak coffee that barely had a coffee flavor, and orange juice that didn't taste like orange juice. Top this all off with tasteless jellies, no honey or peanut butter, and scrambled eggs with fake bacon chips added. Just a little effort could make this breakfast so much better.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelingM55711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review, October 19, 2011
We regret your poor experience at our breakfast. A brand new employee had not followed directions well and reversed the quantities associated with orange juice and coffee when preparing breakfast. We rectified the problem as soon as we became aware of it. Thank you so much for your input, without it, it is impossible to improve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roscommon, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 4, 2011

Very clean. Staff very friendly and helpful. Breakfast good. Bath towels excellent

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Norma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cle Elum, Washington, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 3, 2011

What a wonderful place to spend some time. Oringinally stayed for one night in June 2011 when returning from a road trip. The locaation was convenient so we booked the room online. Loved it so much that we came back in September and stayed 4 nights while exploring the area. So convenient for day trips to Taos and Santa Fe. History of the town of Las Vegas was really unexpected and we had fun learning all about the area. The staff was great, the rooms were clean and well kept. The whole hotel experience was the best I think we've ever had. We'd go back again that's for sure.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joyce J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 27, 2011

Desk staff gave great customer service - assisted with our needs & cleaning crew was very good to us. Breakfast area was nice & clean & the pool was good. The hotel is fairly new which we liked & easy access to highway.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AngRan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 19, 2011

Easily accessible from downtown and from the Interstate, the Best Western Plus Montezuma Inn was an excellent experience during my 4-day stopover.

The hotel appeared to be new construction and in very good shape, including both the common areas (reception, business center, exercise room, etc) and my guest room. Nothing was broken, worn, or run down and everything was clean and in good working order.

The reception staff was pleasant and efficient and housekeeping staff was friendly and professional.

I enjoyed the complementary breakfast, took advantage of the free business services, and used the laundry facilities.

All in all, I believe I got very good value for price and I can't imagine how my stay could have been better.

Room Tip: Take an end room on the top floor to avaoid traffic noise.
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers, Arkansas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 18, 2011

Just stayed here for one evening. Very personable warm welcome upon arriving and check in. Very helpful staff. Standard king size room very nice size, plenty of room...nice basic complimentary breakfast in the morning. The coffee needs some help...wasn't very hot...very average taste. As others have mentioned, very clean...everything you need for a very comfortable stay. Nice pillow top mattress, nice thick towels, etc. Nice flat screen TV's...everything relatively new. Can't miss here. Thank you Montezuma Inn!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank inharmony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Montezuma Inn & Suites

Property: BEST WESTERN PLUS Montezuma Inn & Suites
Address: 2020 N Grand Ave, Las Vegas, NM 87701-4748
Phone Number:
Location: United States > New Mexico > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Montezuma Inn & Suites 2.5*
Number of rooms: 67
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