We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Consistently Good” 4 of 5 stars
Review of Comfort Suites University

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Suites University
Ranked #21 of 33 Hotels in Las Cruces
Lubbock, Texas
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Consistently Good”
4 of 5 stars Reviewed April 28, 2014

This was our second time to stay here - the first being in 2012. The hotel was just as I remembered it. The property was very clean, but is becoming somewhat dated. It may be time for some updates. The staff was friendly and helpful. They were attentive to our needs. The beds were very soft, which isn't always a good thing for me. The breakfast was standard hotel food, but it appeared to be prepared with great attention and care. The young lady who checked us out was very nice. I only apologize that I did not get her name. All in all, it was a great stay! We will definitely stay here again.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this review, May 27, 2014
Im so glad to hear my staff to care of you during your stay. We hope to see you soon.

Thank you,
Ayde Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

98 reviews from our community

Traveler rating
    34
    34
    12
    14
    4
See reviews for
33
19
8
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Las Vegas, New Mexico
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 7, 2014

This hotel is very conveniently located just off of I-25. The rooms were somewhat dated, however spacious, comfortable, very clean (which in my opinion is the most important aspect of a hotel). The breakfast was standard hotel fair, nothing special. The front desk staff both at check in and check out, were helpful, professional, and friendly! When traveling through Las Cruces again, I will most likely stay again.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Benjamin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this review, April 9, 2014
Thank you for taking the time to rate us on here. We appreciate your feedback and are glad to hear you will be back! Hope to see you soon!

Sincerly,
Ayde Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2014

My daughter was visiting New Mexico State University. This was the perfect hotel to stay at. We were literally across the street from the University and close to everything. The hotel was quiet and very clean. The staff was extremely helpful. The breakfasts were great. We would stay here again.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this review, March 28, 2014
Thank you for sharing your feedback with us. We are so glad to hear you enjoyed our breakfast and our staff took care of you. I hope to see you soon.

Sincerly,
Ayde Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Manitoba, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

While not super fancy, the hotel was clean, neat, and had a decent breakfast. I didn't go to the pool, but noticed it was fairly small. Also, the hot tub was out of order for the whole 3 nights we stayed there, which was too bad. But if all you want is a clean and friendly place to stay, I would highly recommend Comfort Suites!

Room Tip: Room 213 (on the back side of the hotel) looks out onto a field, so it's fairly quiet with no st...
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lindsey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this review, March 28, 2014
Thank you for taking the time to rate us. We appreciate the positive feedback. We look forward to serving you again.

Thanks Again,
Ayde Martinez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed March 13, 2014

Cindy at the front desk is great! When we checked in she greeted us with a smile at check out it was her again and she had the same smile. She made us feel at home as soon as we walked in, lovely girl. I walked into my room with two beds & a small sofa area. I liked the extra space. Our room was big & clean & smelt fresh. Breakfast was pretty full most of the time, but breakfast person kept up really good.

Room Tip: clean room, friendly staff
See more room tips
  • Stayed March 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dense h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this review, March 17, 2014
Hello,

Thank you so much for sharing your feedback with us. We are glad to hear you enjoyed your stay with us. I will share this with my entire staff, we are always glad to hear that our staff is doing a great job. We look forward to serving you again,

Thank you,
Ayde Martinez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed February 3, 2014

The staff here is great. They alwasys greet you with a smile. The rooms are very clean and they have breakfast at 6:30 in the morning. Cindy was very helpful with tending to my needs and she was very informative. She also made homemade cookies which was a plus. I recommend staying here all the time if in the area

Room Tip: higher floors have less a/c unit noise
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank xxpbdrexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this review, February 6, 2014
Thank you so much for sharing your feedback with us. I willl make sure and pass this to my entire team. We are always glad to hear positive feedback. We hope to see you soon when in Las Cruces.

Thank you again,
Ayde Martinez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagstaff
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 7, 2014

Overall I liked the hotel. Staff was friendly but there several instances of lack of followup with communication. Upon arrival I found that the room needed some attention to detail and notified the front desk. There was an offer to take care of it right then and there, however, I requested that the problems just be addressed when the room was cleaned the next day. After being out all day and returning around 5 p.m., the room had not been touched at all. I went to the desk and was told that my room had just been cleaned, but it had not. She and the cleaning person then went to the room and did the daily cleaning. Discovered that the soap is a shampoo/body combination bar, so there were no bottles of shampoo. The breakfast was ok but the traffic flow of guests was not. It was hard to move along the breakfast counter because there were a lot of guests each morning and the chairs crowd the counter area. The waffle maker was down most of the time and when it was up, you had to time the waffles yourself as the timer did not work. The eggs ran out quickly....perhaps the hotel had more guests than usual (?). Sausage or other meats were not available when biscuits/sausage gravy were served because the gravy has a little sausage in it. Hot tub is closed, but the pool seemed ok. My queen suite had ample room but the sofa was badly stained. A bell should be placed on the counter at the front desk, as there were many times that no one was available. Fitness room on the third floor has one elliptical machine and one treadmill. The location was great...right off the freeway. I appreciated that I was accommodated with a first floor room.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Granny_Annie327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this review, January 9, 2014
Thank you for sharing your feedback,
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Ayde Martinez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Las Cruces hotels
3.1 mi away
Comfort Inn & Suites Las Cruces
0.0 mi away
Sleep Inn Las Cruces
Sleep Inn Las Cruces
#19 of 33 in Las Cruces
4.0 of 5 stars 94 reviews
2.7 mi away
La Quinta Inn & Suites Las Cruces Organ Mountain
Show Prices
Show Prices
Show Prices
1.6 mi away
Ramada Las Cruces Hotel and Conference Center
0.2 mi away
Hilton Garden Inn Las Cruces
Hilton Garden Inn Las Cruces
#1 of 33 in Las Cruces
4.5 of 5 stars 562 reviews
2.1 mi away
Hampton Inn & Suites Las Cruces I-25
Show Prices
Show Prices
Show Prices

Been to Comfort Suites University? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites University

Property: Comfort Suites University
Address: 2101 S Triviz Dr, Las Cruces, NM 88001-5884
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites University 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Odigeo, Hotels.com, Orbitz, Priceline and Choice Hotels so you can book your Comfort Suites University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Las Cruces
Las Cruces Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing