We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Comfort Suites University
Nearby Hotels
$67
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Hotel Encanto de Las Cruces(Las Cruces)
$98
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$89
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$88
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$115
$99
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Best Western Mission Inn(Las Cruces)(Great Value!)
$77
$73
BestWestern.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$81
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$97
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$76
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Drury Inn & Suites Las Cruces(Las Cruces)
$105
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (124)
Filter reviews
124 results
Traveler rating
42
42
18
18
4
Traveler type
Time of year
LanguageAll languages
42
42
18
18
4
Show reviews that mention
All reviewsthird floorwaffleshotel is very conveniently locatedmaintenance manwasher dryerfront desk attendantcoffee tablebathroom sinkroom was cleanbed and pillowsearly checkparking lotfour nightsdefinitely stay here againthe wi fifresh fruitminute drive
FilterAll languages
Updating list...
96 - 101 of 124 reviews
Reviewed March 23, 2013

This is our 2nd year staying at this hotel. The staff are always friendly and the hotel is always clean. Breakfast is great, coffee 24 hours nice pool. We visit our grandkids in Las Cruces and they love coming to swim with us. I would highly recommend this hotel to people staying in the area.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 9,230,829,101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this reviewResponded March 28, 2013

Thank you so much for your feedback. I am so glad to hear you enjoyed your stay with us. We look forward to serving you again. Best Regards, Ayde Martinez General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

Arrived early. Was surprised with early check in. Room was on third floor. Was presented very well. Very clean and orderly. Was very spacious with fridge, micro wave, coffee maker, fold out couch, very comfortable bed. Noise was acceptable considering location. Several food options close by. Breakfast option was as expected and very well done. Price was quite high but sometimes you get what you pay. Staff was extreamly nice and friendly. Breafast attendant was very helpful with directions.

  • Stayed: March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Becca A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this reviewResponded March 20, 2013

Thank you for your feedback! We are glad to hear you had a great stay with us. Hope to see you soon.

Ayde Martinez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

The Comfort Suites in Las Cruces, NM 'University' was very good except for the 'breakfast'. The person who was 'in charge' was not happy to be there and she certainly wasn't interested in making our breakfast more enjoyable. The only thing she was interested in was rushing us out because after all if WAS past 9:00 AM. There was NOTHING with protein and very little that was healthy (no oatmeal; no peanut butter; and only blueberry waffle mixture). There were no cups out for the juice and the coffee had run out; so no coffee with breakfast...good thing I brought my own!
Linda Bryant

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this reviewResponded March 19, 2013

Thank you for the feedback, we appreciate hearing from our guests. We strive to meet our guests’ expectations and will share your concerns with our team. Thank you, Ayde Martinez General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

I arrived at this property for an unexpected stay around 10:30 pm after a repair problem at my home in Las Cruces. I ask for a single, was quoted a price, and then asked if there were any special rates (gov't, AAA, etc...). The girl at the desk rather rudely offered me a AAA rate and said that was all she had. She was far less then friendly. Went to the room and turned on the air conditioner and went to sleep. About an hour and half later it abruptly shut itself off, and the silence was awful. Had to get up and turn on the fan function to keep white noise going all night, but then the room started to get hot again. Hate hotel air conditioners that do this.

Room was randomly cleaned at best. Sheets seemed o.k., but the room had not been well vacuumed, and the bathroom floor was clearly not as clean as it should have been. Spots all over the floor, especially close to the toilet. Yuck. The trash can in the main room also had not been emptied properly and had something really disgusting clinging to the unchanged can liner. Looked like some sort of tobacco product, but it was hard to tell.

Cannot recommend this property to anyone. The sad thing is, I've put guests here a number of times in the past, and they have lost my business and that of my visiting guests to the great city of Las Cruces.

  • Stayed: March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JAMES S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this reviewResponded March 6, 2013

I appologize for the issues you experienced during your recent stay with us. I would like to discuss this further with you. Please contact me at your earliest convience via email at ayde.martinez@pillarhotels.com or by phone 575-522-1300 so that we may correct these issues. I look forward to hearing from you, General Mananger Ayde Martinez

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

On our trip we only planned on staying in Las Cruces one day. We caught a stomach flu at a different hotel and became so sick we had to check back into another hotel (Comfort Suites). We were treated so well and kind at the Comfort Suites. We ended up staying there for 2 additional nights....because we weren't ready to get back on the road...and we were treated so well. The staff went out of their way to give us extra towels, change out sheets more regularly, and make sure we were doing well. Though we got sick and had to stay longer than we wanted, we were pleased to discovered Comfort Suites in Las Cruces NM. The kindness shown to us has made us want to use comfort suites all the time now.
Thank you Comfort Suites of Las Cruces
J,M, and Z

Room Tip: Go to comfort suites
  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jensen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Comfort Suites University, responded to this reviewResponded February 18, 2013

Thank you so much for your possitive response. We hope everyone is feeling better now. We look foward to seeing you again.
Sincerely,
Ayde Martinez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews