Front desk personnel were nice. Decor is 15 years dated. Room was dirty including sink not cleaned and gross spots on carpet. No towels in room.More
Front desk personnel were nice. Decor is 15 years dated. Room was dirty including sink not cleaned and gross spots on carpet. No towels in room.MoreShow less
Thank you for your feedback. We will work to get the issues fixed. Thanks again.
Location is right off of highway
A/C works very well
Water pressure is good
Parking is good
Desk/work area in the room is very nice
Beds are comfortable with plenty of pillows
Internet speed is on the slow side
Room cleaning is mediocre at best
Stains on the carpet
Front desk personnel is a mixed bag - two employees were decent, a third - was totally apathetic and disinterested in guest satisfaction
Bathroom in the double queen is doesn't leave much room for privacy
Bathroom is very small
Vanity light over the sink is extremely dim - not the best for morning shaves
Still using an old style 27" Zenith TV that would sell for $20 at a yard sale
Hotel tends to be quite noisy at night - last night some idiot was running down the hall yelling at 1:30 a.m. - and banging on the random door. The night before - someone's child was literally running up and down the hall on the 2nd floor yelling. I know this is beyond the hotel's control - at least for the most part - but don't look at this place for a restful, blissful sleeping experience.
This hotel is a C+. It's a decent value, it's not great.
Only complaint I have is room didn't have fridge. The walls are thin because I can here the neighbors, but that's usually every hotel I stay at. The staff is excellent. I would definetly recommend to a friend.
I spent 5 nights here while my mother-in-law was in the hospital. It is very close to I-25, NMSU campus, and one of the two hospitals. For me, the trip to Mountain View Hospital was a bit further, but not complicated. The room was what you would expect for this chain. It was clean, the TV worked well, there was a shower, and most of the amenities you would expect (shampoo but no conditioner). It did have both a fridge and microwave. The bed was super as were the pillows! I left my pillow in the car. The breakfast was OK, but I've seen better offerings at other hotels in this chain. My one complaint was with their computer. It was in the lobby, not very private. It kept losing the network (not a problem for me, but I used to run 4 computer labs), and it was an unsecured network. Don't use it for anything important or sensitive.
Thank you for your Feed back. We will look into the network.
I wasn't expecting much when I made the reservation. However when I checked in at 11PM the clerk was very nice, check in was fast. He gave us some great information about the hotel and surrounding area.
The room was clean and smelled good. The bathroom was clean and had a large walk in shower. The beds were very very comfortable.
The next morning the free breakfast was very good and the construction crew who were staying there were very funny.
We stayed there in the 12th and then on the way back from out trip on the 18th.
I will stay with them again whenever I travel.
Stayed in May 2010. Really great room and nice people. Best of all-right across the street from the university. They had a bus load of kids from somewhere and it was a little noisy but..not too bad.