I've never had a problem at a Marriott and didn't expect one here, but I also wasn't expecting anything over the top. I was in Las Cruces for the Army so we were getting a super good rate with breakfast included.
Lets start with breakfast - because there was a large Military group in the hotel they let breakfast hours slide out past the 9am shut down and some of my guys got food as late as 10 am - outstanding. The food itself was a total surprise! It was only scrambled eggs but they weren't grey - can you imagine fresh hot eggs in a hotel breakfast bar where the breakfast is free? Unheard of. The lady who ran breakfast was so sweet and accommodating - "Would you like some OJ? I have some in the back?" Can I get you anything else? Wow what great service!
Then I forgot two framed certificates and called Eva at the front desk. "I'll go ahead and take those to the FedEx store myself tomorrow so they can get wrapped properly. What? Really? This can't be a result of training - this lady is too nice - good hire there make sure you keep her. The guy who worked the night desk was also very helpful and offer great advice on local spots - hope he doesn't go back to Seattle.
Downside of things? Ok nothing is perfect the room cleaning could have been a bit better and less hap hazard. One day I found bathroom counter items all over the floor and another day they had selected which of the two pizza boxes they wanted to throw out, but if I had spent 8 weeks cleaning up after Navy and Marine pilots and some Army slobs I too might let standards slide.
Beds were comfortable. Hotel was quite. The amenities were great (pool hot tub BBQ Gas outdoor fire etc)
Great spot to stop if you need to be in Las Cruces!
- Official Description (provided by the hotel):
- The Springhill Suites by Marriott in Las Cruces, NM is a 101 room hotel. The property has just been renovated and offeres vibrant new guest rooms, along with the modern lobby. Enjoy a Hot Breakfast Buffet in the mornings, stay in touch with use of our Business Center, or cool off in the evenings with a nice swim. ... more less
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- Also Known As:
- Springhill Suites Las Cruces Hotel Las Cruces
- Las Cruces Springhill Suites