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“Bataan” 4 of 5 stars
Review of Super 8 Las Cruces/White Sands Area

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Super 8 Las Cruces/White Sands Area
Ranked #17 of 33 Hotels in Las Cruces
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167 reviews from our community

Traveler rating
    50
    64
    31
    18
    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
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joe
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 17, 2013

The first time we stayed here last year, most the renovations were not completed yet, however the hotel was not bad even then.

The hotel has mostly finished its remodel and it looks good. No weird smells and we got a nice 3rd floor suite. A couple of notes to the manager of this hotel though. When you re-model a hotel, dont re-use the same light switch fixtures and floor plates if they #1 dont match, and #2 are visibly old. The bathroom walls and living area walls were all nicely painted and nice carpet, yet the outlets, switches and the bathroom vent was the old hardware. This cost the room I bet $15 extra to replace and would have looked a lot better! I would still take the time to change out these items to new hardware. Also! I almost forgot, there is no threshold between the bathroom tile and the carpet.

Breakfast was basic, just like I like it. You are not at a hotel to dine on steak in my view and it was fine, as well as the coffee being very tasty. Someone can get hurt if I dont get coffee ASAP.

Over all I would say the upgrades were needed and this place is quite nice now and is a nice place to stay. Hopefully it is good next year as well and we will be back for BATAAN. This hotel is 100% good to go and management was nice during our 4 night stay. We will be back next year.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TX-1096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deep030975, Manager at Super 8 Las Cruces/White Sands Area, responded to this review, March 20, 2013
Hello Joe,
Point taken but as you mentioned it looks almost done not completely done. The light fixtures and outlets are next on my list to change followed by bedding and furniture and the threshold will be installed by end of this week.
Thank you for staying with us again and hopefully will see you next year. It is our pleasure to have you guys stay at our hotel for the Bataan death march. We will see you next year with some more improvments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 23, 2013

Cindy Raleigh, the property manager at the Value Place in Columbus,GA. is doing an exceptional job in providing customer service. I have been staying there for 3 weeks now, and when ever there is a concern or a problem needs to be addressed she acts on it with professionalism and promptness. Because of her wonderful customer service, and ability to resolve issues to make her
my stay as home felt as possible,i will be staying here for all my future hotel needs when i am in Columbus,GA.
Thank you, Cindy.
R.Moore
2/23/13

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank rubin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed February 19, 2013

Unfortunately my experience of this Super 8 differs to most of the reviews on tripadvisor. We did stay here in June 2012 so it might have improved since then!

We had driven from Tucson via Tombstone heading for White Sands the following day and knew we wanted to aim for an overnight stay in Las Cruces. Little did we know that finding a hotel was going to be so difficult (we must have driven on the wrong interstate that night!!). It was dark and getting late and we were getting desperate to find somewhere to stay for the night and Super 8 ended up being the only place we could find!

Considering it was supposed to have been remodelled and had new carpets in all rooms and corridors by the end of April 2012 I can only wonder what happened in the 2 months to June 2012 when we had our 1 night stay. I can at least be grateful that it was only 1 brief night! The carpet was worn out and very dirty looking. The room was small and lacked space.

The breakfast area was ok but didn’t really offer much although it was better than nothing I suppose.

Overall, I guess you get what you pay for.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank mvrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deep030975, Manager at Super 8 Las Cruces/White Sands Area, responded to this review, February 20, 2013
Hello,
I am sorry that your stay was not great at Super 8 but since then the worn out carpets are long gone. If you check our updated pictures on Trip advisor ,you will see the rooms with new carpet that includes the hallway carpets too. The photos you have posted are the one with old carpet.
The breakfast we serve is a standard Super8 franchise requirement that is waffle,yogurt,bagels,bread,cinnamon roll,fruit,oatmeal,hot chocolate,juice and coffee.
Next time if you ever come in out town please visit us and give us a chance to makie your stay
Super.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 29, 2013

I came to las cruces to see white sands and the culture. I encountered this super 8 and checked in. The rate was reasonable and i was checked in without a problem, i stayed on the third floor, the wifi was a little weak but bearable. Next morning breakfast was decent but they didnt have too much, i have stayed at many super 8s and they all claim to not be required to put out hot breakfast. It was bearable though and plus there are good restaurants to get breakfast so even if there was good breakfast i wouldnt recommend eating it at a hotel. I recommend this place

  • Stayed August 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Will W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deep030975, Manager at Super 8 Las Cruces/White Sands Area, responded to this review, February 20, 2013
Thankyou for leaving your honest review about your stay at the Super8 white sands area .We appriciate you staying at our hotel. Your feedback is very important and it helps us and also to other travelers looking for a clean nice hotel.Once again thanks for making our hotel as a first choice of stay in Las Cruces.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RUIDOSO
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 21, 2012

We were very pleased with our stay at the Super 8 in Las Cruces New Mexico, this location was on the Bataan Highway East. Very convenient to our destination at an eye clinic.

Everything neat, clean and comfortable! Our senior rate was just wonderful. We will
most definitely stay there again!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Super 8

Helpful?
Thank ROSANNE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 21, 2012

An okay standard hotel but could do with a bit of update. Keep in mind that this 3 story hotel (interior hallway) has no elevator. The breakfast is pretty simple, cereal and waffles. Was handy being at the north end of town on my way to White Sands. A pretty simple 2 star hotel but clean enough and a handy location. Wasn't crazy about the rate in comparison to what I paid at other hotels on my trip. I know it's always better to book in advance, but the walk-in rate was a lot higher than the website rate, and it was more expensive than other higher standard chain hotels on my trip.

Stayed November 2012, traveled solo
Helpful?
Thank mezaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deep030975, Manager at Super 8 Las Cruces/White Sands Area, responded to this review, November 23, 2012
Hello Sir,
Sorry that you felt our hotel as just okay hotel but for a Super 8 brand standard we are a bit more than just okay hotel. We recently changed our carpets throughout and also upgraded our guestroom bathrooms. Since its an older built building, elevator was not a requirement for a Two and a half story building. We try to make all our guest stay comfortable but sometime its just not possible. Hope you have a wonderful journey .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Las Cruces/White Sands Area

Property: Super 8 Las Cruces/White Sands Area
Address: 3405 Bataan Memorial West, Las Cruces, NM 88012
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Las Cruces
#7 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Las Cruces/White Sands Area 2*
Number of rooms: 55
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Also Known As:
Super 8 Las Cruces
Super Eight Las Cruces
Las Cruces Super 8
Las Cruces Super Eight

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