The hotel was clean, fun architectural elements and decorations. The mattress was fine but the pillows are awful. The morning of our second day, I asked if they had any feather pillows, he said he would find some. We returned in the evening to find the same pillows as before. The room had been cleaned but we had not been given any more soap. At check-in there was one tiny round bar of soap. Were we really supposed to use that for two days for two people? I called down and they did bring two softer pillows and two bars of soap.
The old-fashioned TV was small, and there was no TV listing in the room. Difficult to find the right channels to watch. To make it worse, the channel names that had been programmed were wrong! If we found NBC, the display said DISC. Really annoying.
Water pressure was good, mountain view was pretty. They provided Starbucks coffee in the room. The thermostat was quite old, and difficult to set a comfortable temperature without constant readjustment.
We didn't have our dog with us, but for a pet-friendly hotel, it'd be great. When I return to Las Cruces, however, I will probably stay somewhere else.
- Official Description (provided by the hotel):
- Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more less
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- Also Known As:
- Hilton Hotels Las Cruces
- Hilton Hotel Las Cruces
- Encanto Las Cruces