We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Great interior at a very low price. You feel like you are...” 4 of 5 stars
Review of Ramada Las Cruces Hotel and Conference Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ramada Las Cruces Hotel and Conference Center
Ranked #5 of 33 Hotels in Las Cruces
Write a Review

673 reviews from our community

Traveler rating
    252
    221
    116
    59
    25
See reviews for
223
146
49
190
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
ALAMOGORDO
1 review
3 of 5 stars Reviewed January 28, 2013

Friendliness and service was excellent. Cleanliness was excellent. However, I think there are some things that need renovation. I smelled a faint odor of gas every time I walked by the breakfast bar. There was also a mildew odor in the pool area. My door was difficult to open - the lock mechanism was loose. The door from outside wouldn't open with the room keys on the southwest side. I was also very disappointed that your magnificent pool had been downsized. The pool is one of the main reasons I loved to bring students there for All-State.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Ramada

Helpful?
Thank Jayme B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, March 13, 2013
Dear Ms. Berry:

You will be happy to know that the hotel is getting a complete makeover, from stem to stern, and all of your issues should be addressed. As someone who loved the pool here as well, I was very disappointed when state regulations changed, and we were forced to downsize the pool. However, the pool--along with all of the other aspects of the hotel--are being made over as we speak. I hope that you and the All-State students will come back and let us know what you thing next time! Hurry back!

Audrey Marion Hartley, M.A.
Assistant General Manager/Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ALBUQUERQUE
1 review
2 of 5 stars Reviewed January 28, 2013

When I checked in I had to wait quite sometime even though there were two people at the desk. Then the desk person who was in jeans and shorts checked me and did not tell me about the free breakfast. I was quite upset that I did not get the free breakfast.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Ramada

Helpful?
Thank SETH G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audrey H, Director of Sales at Ramada Las Cruces Hotel and Conference Center, responded to this review, March 13, 2013
I am sorry to hear that your experience was not as impeccable as I would like for it to have been. As a part of our hotel makeover, we are also working very hard with our staff about overall appearance, and responding to guests needs expediently. Come back and see us later in 2013, and let us know how we are doing again. Thank you so much for your input!

Audrey Marion Hartley, M.A.
Assistant General Manager/Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
2 of 5 stars Reviewed January 20, 2013

Recently I stayed at the Ramada. I had previously stayed there so I thought I knew what quality of room. I was excited because we were bringing a pet and the hotel is pet friendly. I was disappointed about the quality of the room. The room was rundown. The beds were uncomfortable. Some of the lamps in the room did not work. There was a huge lack of privacy as you could hear everything happening in the surrounding rooms. I expect the same quality stay as my first stay. There was confusion regarding the room key. I was given a key to a room another patron was staying in. The staff was kind and apologetic and resolved the issue. However, over stay was a disappointment. The hotel needs to be updated for a better quality experience.

Room Tip: Don't take a dog....the pet rooms are horrible. The pet rooms are located on a corner by a busy...
See more room tips
  • Stayed January 2013, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank cmontes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, March 4, 2013
Dear Ms. Montes:

I am happy to report that--as the owner of some important four-legged friends myself--we are making our hotel more friendly for all of our guests, no matter how many legs they may have! From our pet-friendly rooms, to our guest rooms, suites, and the entire hotel, we are sprucing up and cleaning up that that everyone who comes to see us has an impeccable experience. When you come by to see us again, make sure to ask for a doggie treat located in our doggie cookie jar behind our front desk. I would love to know how we could get that tail wagging with satisfaction!

Audrey Marion Hartley, M.A.
Assistant General Manager/Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Las Cruces hotels
2.6 mi away
Hotel Encanto de Las Cruces
Hotel Encanto de Las Cruces
#7 of 33 in Las Cruces
4.0 of 5 stars 924 reviews
1.8 mi away
Hilton Garden Inn Las Cruces
Hilton Garden Inn Las Cruces
#1 of 33 in Las Cruces
4.5 of 5 stars 592 reviews
1.3 mi away
Days Inn Las Cruces
Days Inn Las Cruces
#4 of 33 in Las Cruces
4.0 of 5 stars 692 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
BEST WESTERN Mission Inn
BEST WESTERN Mission Inn
#6 of 33 in Las Cruces
4.0 of 5 stars 541 reviews
1.3 mi away
La Quinta Inn & Suites Las Cruces Organ Mountain
2.6 mi away
Hampton Inn & Suites Las Cruces I-25
Show Prices
Show Prices
Show Prices

Been to Ramada Las Cruces Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Las Cruces Hotel and Conference Center

Property: Ramada Las Cruces Hotel and Conference Center
Address: 201 E University Ave, Las Cruces, NM 88005-3340 (Formerly Holiday Inn Las Cruces)
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Las Cruces Hotel and Conference Center 3*
Number of rooms: 114
Official Description (provided by the hotel):
Beautiful South-Western style full service hotel located next to the New Las Cruces Convention Center and New Mexico State University. Once you enter the front doors you feel you are in an upscale mexican plaza. Hotel is know for its excellent restaurant and bar and great guest service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Expedia, Odigeo and Priceline so you can book your Ramada Las Cruces Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Hotel Las Cruces
Las Cruces Ramada Inn
Ramada Las Cruces

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing