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“a well located hotel that could do better” 3 of 5 stars
Review of Ramada Las Cruces Hotel and Conference Center

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Ramada Las Cruces Hotel and Conference Center
Ranked #5 of 33 Hotels in Las Cruces
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661 reviews from our community

Traveler rating
    248
    213
    115
    59
    26
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • English first
  • French first
  • German first
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English first
DEMING
1 review
3 of 5 stars Reviewed January 9, 2013

I enjoyed the King Bed and luxary room, but I have stayed at chain motels that have better televisions in the rooms, Its time to upgrade the televisions especially in the executive as King size room. Show the high paying costumers a little more class in their stay at your motels.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Ramada

Helpful?
Thank FRANK T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, March 13, 2013
Dear Mr. Torres:

I hope that you will be delighted to know that we are in the process of completing the final installation of your digital flat screen TV's. Our next mission is to do a hotel makeover, and make vast improvements on the property. It is our goal to assure that each of our guests has an impeccable experience every time they visit. I hope that you will come see us again soon, and let us know what you think!

Audrey Marion Hartley, M.A.
Assistant General Manager/Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpine, California
Level Contributor
204 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed January 1, 2013

My sister and I were traveling from Texas to San Diego for the holiday and with 2 dogs. This hotel is pet friendly and we were provided with a room that could be accessed from both inside courtyard and back parking lot so the dogs did not have to disturb other clients. Location convenient to highway, staff extremely friendly and accomodating. After a long day driving we were able to have dinner near the pool area so the dogs could also stretch out and relax. Kudos to the staff for being so accomodating. Only negative was that we were not informed that the boiler to the water heater had burned out and cold showers were all we had, however we received a discount because we had not been advised the night before our check-in.

Room Tip: Our room was on the east side of the hotel.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sunshine033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul R, General Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, March 4, 2013
Dear Sunshine:

We love our four-legged friends, and want to make all of our guests happy and welcome. We have replaced the boilers, and I am sorry that you had a cold shower--no one's favorite thing. We are planning a hotel makeover in 2013, so we hope that you and your dogs will come see us again soon.

Monika Denten
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Las Cruces Hotel and Conference Center

Property: Ramada Las Cruces Hotel and Conference Center
Address: 201 E University Ave, Las Cruces, NM 88005-3340 (Formerly Holiday Inn Las Cruces)
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Las Cruces Hotel and Conference Center 3*
Number of rooms: 114
Official Description (provided by the hotel):
Beautiful South-Western style full service hotel located next to the New Las Cruces Convention Center and New Mexico State University. Once you enter the front doors you feel you are in an upscale mexican plaza. Hotel is know for its excellent restaurant and bar and great guest service. ... more   less 
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Also Known As:
Ramada Hotel Las Cruces
Las Cruces Ramada Inn
Ramada Las Cruces

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