The owners of this America's Best Value Inn are very hands-on, which is great. We arrived and were greeted promptly. After checking in, we were escorted to our room (this was a first) and then brought some chips & salsa. About 15 minutes after arriving, we decided to turn on the TV - it didn't work. We notified the desk and they came right over. We thought maybe the remote was bad/dead, but it turns out the TV just wasn't going to operate. So, even though it wasn't immediately necessary (who really needs to watch more TV anyway?!?), the TV was replaced with a new one. Problem solved.
The room was clean, though the beds seemed a little soft. We left before sunrise (wanted to get through El Paso before the rush of lunatics) and left our key on top of the microwave, as instructed.
The neighborhood isn't great, but the owners more than make up for the location. They seem like they truly want to make this work, so more power to them.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and getaroom.com so you can book your The Big Chile Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.