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“Quiet and different. Give it a try.” 4 of 5 stars
Review of The Big Chile Inn

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The Big Chile Inn
Ranked #13 of 33 Hotels in Las Cruces
Certificate of Excellence
Chesterland, Ohio
Level Contributor
153 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Quiet and different. Give it a try.”
4 of 5 stars Reviewed March 1, 2013

Overall, this was economical lodging with benefits. You need to have an open mind to different lodging than the standard "big box" inns on the interstates. This is akin to what a traveler might find 25-30 years ago traveling. The owners provide a family style personal touch and work very hard to maintain the big property. We liked the wifi, microwave, frig, big chile, quiet courtyard, parking, coy pond, gazebo, outdoor grill, desert gardens, palm trees and the quirky-ness of it all.
Like others, the reviews on Trip Advisor prompted us to reserve this hotel for 3 nights in Las Cruces. We have stayed in Las Cruces many times and know the area where this hotel is located.This area does not have a reputation for being the best part of town, but it has been "Cleaned Up" compared to how we first saw it years ago.
My wife was less comfortable here than me. The security lock on the door is light weight and not what you would find in a hotel. This is a non-smoking room, but cigarette smoke smell came in the bathroom when the fan was on. The shower head is very low as is the bathroom ceiling.
Many of the details found in standard hotels are lacking here. No hairdryer, coffee pot, large bath towels, big screen tv or new furniture.
The bed was comfortable, the room was large and everything was adequate. I struggled with giving this an average or very good rating. But, I would like this place to succeed and improve and it needs business to do that. So give it a try and see what you think.

Room Tip: Inside courtyard,
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank RoadDogs70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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527 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 28, 2013

Price was agreed to before we arrived and again at desk at entry, owners fighting all the time. After arrival they decided to deny service since there was a discount. The owners screamed at us, said we could not leave early, we said 4 to 6 days and left at 4. We were threatened, our credit company agreed with us. Area was dirty, trash pale overturned days by room, and neighborhood was very bad. WE had to fight to get towels, worst place I ever stayed in.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank trees20490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davidgLC, Manager at The Big Chile Inn, responded to this review, March 4, 2013
The statements and claims made by this couple are false and misleading. For instance, the credit card company did not agree with them and closed their claim, xxxAAGF, in our favor on 2/08/13. God bless this couple.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 28, 2013

There was some sort of sand on sheets. The room freezing cold when I arrived and it took a long time for the room to heat up once the heater was turned on. The TV barely worked and the towels looked not so fresh. There is also no way to check out very early in the morning. From what I could tell, there was no staff working through the night. Staff was nice, though. Offered soda & chips/salsa when I arrived. I didn't stay long enough to experience the free breakfast.

Stayed February 2013, traveled solo
Helpful?
Thank hawkpacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosamond, CA
Level Contributor
83 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 stars Reviewed February 26, 2013

We pre-booked this motel on the Internet based on excellent Trip Advisor reviews.

The strongest recommendation for this motel is definitely the management and the service they provide. You will be greeted & treated like family, for example in response to a check-in time request for a recommendation on a good Mexican restaurant we were not only provided with what proved to be an excellent recommendation (see below) but were given a plate of chips & salsa to tide us over until dinnertime. The family theme carries over in the décor; the lobby seems more living-room than hotel lobby, and the central pool-courtyard looks like a well decorated & tended backyard.

Our room was clean and comfortable, adequately sized and featured TV, free Wi-Fi, a microwave and fridge. A basic continental breakfast was included.

Having said all this it should be noted this is a bargain motel of older construction, although recently refreshed/upgraded. Notably missing are a few common extras like in-room coffee and a hair dryer. Also the location is a mile or two off the freeway, although not difficult to get to.

All in all considering price & extra-friendly staff we’ll rate it an OK choice if fancy isn’t your priority.

A final added note is that no matter where you might stay in Las Cruces, if you are at all partial to Mexican food you should try the La Posta de Mesilla, which traces its history back to 1939. Check their reviews!

Room Tip: Courtyard rooms are more isolated but street-side is quiet enough too.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Socal Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

While you'll not find the accommodations, though ample and well-equipped, too much out of the ordinary, the service at this unassuming bed and breakfast beats out many four or five star hotels. On arrival, the innkeeper offered me drinks and a snack, and while looking up my reservation engaged a stimulating conversation that lasted nearly an hour. He personally walked me to my door and set up my room. Upon leaving, he said, out of the blue, he'd bring around chips and salsa, which he did of course. And in the morning, we talked for almost another hour at the continental breakfast.

For having such a generic name, the hotels actually has some character and decent amenities, such as a giant pepper for a sign and a sizable pool. It's well located, just a few minutes from I10, and Las Cruces is the perfect city to stop in on your way to Texas, or beyond, as it right about the halfway point, and it's much safer than El Paso.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jmichaelolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Angeles
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

The owner/operators/room cleaners/hosts/breakfast suppliers are all members of the same family.After driving all day/night , we had been through a time zone change and arrived an hour later than we realized until the next morning. Our host promptly reopened the lobby, gave us complementary cold drinks, escorted us to our room and doubled checked the room to make sure that we would be comfortable. The next morning we showed up at breakfast a half hour after the service had closed because we were yet to realize that we had lost an hour. No problem. Our host cheerfully brought the breakfast items out for us to enjoy. The family that owns and operates this hotel communicate that they enjoy serving their customers and embody the American entreprenureal spirit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

I rented a room for a friend of mine. After I went to visit and had a chance to see hotel, courtyard, pool and after we spent an evening by the fish pond grilling our dinner on BBQ's available to guests, I wished I could just move here....

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank panJacek77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Big Chile Inn

Property: The Big Chile Inn
Address: 2160 W Picacho Ave, Las Cruces, NM 88007-2302
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #13 of 33 Hotels in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Big Chile Inn 2*
Number of rooms: 53
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