Late evening and not knowing the area we chose this hotel. We thought it was part of the Best Western chain which has never let us down. The hotel reception was very nice and gave us what seemed like a very good discount. However, he did apologize for a few things in advance. He mentioned that the ownership had changed and they were making changes. The property was worn down and he wanted us to know. He put us in the Executive Building saying they were the nicer rooms. (I would hate to see the bad rooms). All the doors to the rooms were marked or dirty looking. The lock to the building was not working. The lock in our room was half off. I actually take responsibility of not turning around and finding a new hotel. The room was clean, but very worn, so we stuck with it. There were 3 police outside for about 30 minutes arresting someone. So I was feeling torn about staying. We specifically asked for a quiet room which would have been if there wasn't a party upstairs or loud talking from 12-2pm. Given the lack of security i wasn't about to confront or cause trouble. Just felt like this won't be a place I recommend unless they do a complete rehaul and I won't stay at another one given I know Best Western is just fine. I feel bad as the desk person was so nice and hoping to have more business.
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- Also Known As:
- Days Inn & Suites Mesilla Valley Hotel Las Cruces
- Days Inn And Suites Mesilla Valley Conference Center
- Best Western Las Cruces
- Las Cruces Best Western