We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Drury Inn & Suites Las Cruces
Ranked #9 of 34 Hotels in Las Cruces
Certificate of Excellence
Reviewed October 12, 2013

Clean. Cocktail hour was enough for dinner. Breakfast was excellent. Both were free. Room was clean and comfortable. Bed was comfortable but nothing special. Two hundred word reviews are too long at times and this is one of them. This was not a five star resort. I'd give it 3.5 stars.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank KyRoamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (324)
Traveler rating
Traveler type
Time of year
Language

202 - 208 of 324 reviews

Reviewed October 4, 2013 via mobile

The hotel was clean, no frills bring your own cart up with luggage, staff talked personal across lobby. My husband was starved, no restaurant but they did offer unlimited happy hour with cost effective snacks for about 90 min. NO CHARGE for our 2 Bichon's. I was sick, so hopefully not too critical.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Cali-TexanLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Las Cruces, responded to this reviewResponded October 29, 2013

Thank you so much for staying with the Drury Inn & Suites in Las Cruces and for sharing your comments. I appreciate hearing your feedback, and I am sorry that it was not the exceptional home away from home experience we strive to provide all of our guests. I will share your comments with our team to help us improve.

I hope you will give us the opportunity to serve your lodging needs in the future.

Thank you!
Sharon Gilham
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

We checked into Drury Inn. The heating and a/c unit was not working in our room so we told the front desk. They immediately moved us into a suite and did not charge us for the room. They could not have more accommodating. They offered drinks and dinner snacks in the evening and a nice continental breakfast in the morning. This is offered to all guests. The employees were very friendly and helpful. Nice patio area in the rear. I highly recommend this Drury Inn.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

I can understand why the Drury hotels are ranked as no 1. The service was excellent as we where showed different rooms with balcony s. We stayed there for two days and really can recommend this hotel. The hotel is located just of the interstate

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Egon1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

We got there at 2 pm and the front desk guy said he "was doing us a favor checking us in" because check in was 3 pm. We had a coupon for $69 he said they were full and couldn't honor it. However, there were literally 3 cars in the parking lot and I saw one guest check in as a walk in and receive a second floor room after he had just told me the only room he had was on the first floor and I heard the guest ask for two beds so we had the same room type! I contacted the manager with my concerns and basically got a he was right I can't help you. Later in the night at evening kickback in the "full" hotel there was two couples, a single woman and a family. I have never felt so discriminated against in my life for $90 I will take my money to Ramada or anywhere else for that matter maybe they won't feel the need to place my room where they can watch my every move so I feel like a criminal, low life that needs scrutiny. The only reason I stayed was my six year old wanted to swim in the indoor pool. The day before we stayed at Motel 6 and their complaint department and manager were wonderful in resolving my issues because our room was a room someone had just checked out of at first and hadn't been cleaned. The property manager did every thing possible to make the customer (me) right, and made sure I was satisfied with every aspect of my room during my stay. It is sad that this hotel could not do the same. Otherwise nice rooms, nice pool, and quiet place.
That night about midnight my husband and I strolled outside for a cigarrette and there were maybe seven cars total in the parking lot!

Room Tip: Go elsewhere if you are a minority or not a stereotypical upper class person. I couldn't believe...
See more room tips
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank whoa575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Las Cruces, responded to this reviewResponded July 23, 2013

Thanks for sharing your feedback on your stay in Las Cruces. A good stay begins and ends with a pleasant front desk team that provides the accommodations and level of service you expect. Please accept our apology. You can be confident we will follow up on your concerns with the team. Rates for each hotel are determined after an extensive review of the value of our product compared to what other hotels in the area have to offer and are based on supply and demand. When we have a lot of rooms to sell, discounted and coupon rates may be available. When we have fewer rooms to sell, the lower rates are no longer offered. Before the scheduled check-in time of 3pm, we do our best to accommodate room requests but we may not have all reserved room types available until after 3pm. Our Customer Service Department received the correspondence sent directly to them and has reached out to you in response via email. The team values and appreciates your business and thanks you again for taking the time to share your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2013

We, along with other family members from throughout the US, stayed at this Drury Inn at the time of a funeral. The staff was unfailingly supportive as we dealt with people coming and going, directions to locations, making sure there would be enough food prepared for the late afternoon/early evening gatherings so that the family in town would not feel the need to have gatherings at their house. - so responsive to our needs under stressful circumstances. Thank you.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank michael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

After staying at a few, we have started to look for Drury Inns when we're on road trips. We've found them to be great deals, with lots of stuff included for a modest price. In addition, their people seem to be very well-trained and they work as seamless teams to ensure a good stay for you. This Drury Inn in Las Cruces was no exception.

We arrived just in time for the included evening meal. This is not a top-notch meal, but it does just fine, with some basic selections. When you're not interested in getting some local color or have limited time, as we do on these one-night stays, it fills the bill. Getting a couple of free drinks doesn't hurt either when you're road-weary at the end of the day. The people serving at the evening meal were tremendous - very helpful, personable and polite.

The included breakfast is a bit more than you would expect, too.

Even the free internet service was better than expected and I used the fast upload times to catch up on posting some photo files to my online storage account. That's nearly impossible to do at most hotels, even the high-priced ones which tack on an extra fee for internet.

The room was comfortable and spacious -- again considering the low price -- and we both slept well on our king-sized bed. The only downside was how close this particular hotel is to the Interstate, which whips cars right on by. The soundproofing is enough to take care of it, but you might want to request a room facing away from the highway.

Though they furnishings in the public areas are comfortable and stylish, there is no pretending this is a four-star hotel. However, you won't get ripped off for extras as you would at those four-stars. You'll just get good service, a nice room and a good stay. Enough? We think so.

Room Tip: Look for rooms facing away from the highway.
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank camerajim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Las Cruces hotels
0 mi away
Hampton Inn & Suites Las Cruces I-10
3.4 mi away
Hotel Encanto de Las Cruces
3.2 mi away
Hilton Garden Inn Las Cruces
Hilton Garden Inn Las Cruces
#2 of 34 in Las Cruces
792 reviews
Show Prices
Show Prices
Show Prices
4.5 mi away
Staybridge Suites Las Cruces
Staybridge Suites Las Cruces
#15 of 34 in Las Cruces
162 reviews
0.9 mi away
Best Western Mission Inn
Best Western Mission Inn
#5 of 34 in Las Cruces
686 reviews
4 mi away
Holiday Inn Express & Suites Las Cruces North
Show Prices
Show Prices
Show Prices

Been to Drury Inn & Suites Las Cruces? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Drury Inn & Suites Las Cruces

Address: 1631 Hickory Loop, Las Cruces, NM 88005-6587
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Las Cruces
#10 Family Hotel in Las Cruces
#14 Business Hotel in Las Cruces
Price Range: $110 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites Las Cruces 3*
Number of rooms: 73
Official Description (provided by the hotel):
Drury Inn & Suites Las Cruces offers clean, comfortable rooms, a free hot breakfast every morning and free hot food and cold beverages every evening at our 5:30 Kickback(R). Whether you are flying into Las Cruces International Airport or driving through via I-10, our Mesilla Valley hotel is close to New Mexico State University and Historic Old Mesilla. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Expedia, Booking.com, Orbitz, Hotwire, TripOnline SA and getaroom.com so you can book your Drury Inn & Suites Las Cruces reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Drury Inn & Suites Las Cruces Hotel Las Cruces
Drury Inn And Suites Las Cruces
Drury Inn Las Cruces
Drury Las Cruces
Las Cruces Drury Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing