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“Very clean and convenient” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Las Cruces

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Holiday Inn Express Hotel & Suites Las Cruces
Ranked #18 of 33 Hotels in Las Cruces
Tucson
Level Contributor
176 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Very clean and convenient”
5 of 5 bubbles Reviewed July 13, 2014 via mobile

This hotel is located very conveniently right near the freeway (and pretty much everything else in Las Cruces). It's very clean and the front desk staff is very courteous. I would definitely stay here again the next time I am in town.

Stayed July 2014, traveled on business
Helpful?
1 Thank Linzie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review, July 17, 2014
Dear Amex Traveler,
Thank you for taking the time to review you recent stay with us.
We are very pleased that you enjoyed your stay as much as we did having you as our guest. Please know, we will be passing your wonderful comments to our staff.
Once again, thank you for your review and we are looking forward to having you as our guest in the future.

Sincerely,
Daniel Duarte
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

138 reviews from our community

Traveler rating
    68
    43
    15
    5
    7
See reviews for
55
38
4
25
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
New Castle, Delaware
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

We booked our stay the day before with booking.com. This hotel is right off of I-10 and next to a gas station which is very convenient to fill up before getting your room so you can get up and go the next day. This Holiday Inn Express, like many others across the US is relatively new. Nice beautiful marble and stone work in the foyer and halls. New plush carpeting, meeting room, indoor pool and hot tub. Like new clean common areas and room. A/C in our room was a tad noisy, but worked very well on the southwestern heat. Room featured a mini bar with sink and a mini fridge. The mini fridge did not have a freezer box and my wife has medications she needs kept cold and we pack them with ice packs which we freeze each night in the room. So this was an issue, but the front desk immediately took the packs and placed them in a freezer in the office so no biggie. Room was large, bed (king), was sift with high end linens. Counter tops were granite. Supplied were 2 soft and 2 firm pillows. Big screen TV was great. Room also had the standard chair and ottoman, and desk with chair and a dresser. All higher quality furniture. Price was very reasonable at just under $100 before fees. They offer a hot breakfast in the morning with a complementary USA Today paper. Because this is an Express there is no dining room, you will have to go out to eat off property. The front desk recommended a specialty steak house which was about 15 minute drive. The food was good and prices fair. The breakfast is a buffet style and they offer scrambled eggs, sausage, toast, pastry's, chipped beef, breads, muffins, juices, coffee etc. all food was very good, but the eggs were mildly warm instead if very warm or hot. Room was quiet except for the A/C unit mentioned earlier. Plenty if parking was available.

Room Tip: Book ahead to guarantee a room.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dave0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review, July 14, 2014
Dear Dave0616,
Thank you so much for taking the time to review your stay with us.
We are very pleased to hear that you enjoyed your stay with us as much as we did having you as our guest. Please know, we will be passing your wonderful comments to our staff and management.
Once again, thank you for your wonderful review and we look forward to having you as our guest in the future.

Sincerely,
Daniel Duarte
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 5, 2014 via mobile

Despite being $30 more for the same type room in the previous HIE in Casa Grand, the room was considerably smaller. It was quiet and well maintained. Friendly and helpful staff. Breakfast was well stocked and included a variety of items. Nice but overpriced.

Stayed July 2014, traveled with friends
Helpful?
Thank barc2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review, July 7, 2014
Dear Barc2003,
Thank you for taking the time to review your stay with us.
We are pleased that you enjoyed your stay with us. Please know, we will be passing your comments to our management.
Once again, thank you for your review and we hope to have you as our guest in the future.

Sincerely,
Daniel Duarte
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

En route to Oklahoma, we planned our stop here after a 12 hour drive from San Diego. I use Holiday Inn's and IHG properties when I can. This did not disappoint, familiar quality, service and hospitality. Right off I-10 and easy access to food, gas and other businesses we had a great stopover. Kudo's to staff who had a color board with our name indicating us as VIP Customers. A real nice touch!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review, July 1, 2014
Dear Tony G,
Thank you for taking the time to review you stay with us.
We are very pleased to hear you enjoyed your stay with us. We are also to hear that you liked our board which displayed your name. Please know, we will be passing your wonderful comments to our staff.
Once again, thank you for your review and we hope to have you as our guest in the future.

Sincerely,
Daniel Duarte
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed May 30, 2014

Stayed one night after a long day on the road. The rooms were comfortable and quiet. The staff was friendly and helpful. The check-in/checkout process was fast. The breakfast was quite good, continental buffet. We would stay there again. Excellent hotel for the price.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nmp66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review, June 2, 2014
Dear Nmp66,
Thank you so much for taking the time to review your stay with us.
We are very happy to hear that our staff, and hotel made your stay. Please know, we will be passing your wonderful comments to our staff.
Once again, thank you for your review and we look forward to having you as our guest in the future.

Sincerely,
Daniel Duarte
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 26, 2014

Stayed here a couple nights on business. Rooms are clean and comfortable, and breakfast was good. The room I stayed in had a fridge, microwave, and small sink. Convenient location. The gym was very small though, and got crowded with more than two people in it.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank schouwia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review, June 2, 2014
Dear Schouwia,
Thank you for taking the time to review you recent stay with us.
We are pleased to hear that you enjoyed your stay with us. Please know that we will be passing your wonderful comments to our staff.
Once again, thank you for your review and we hope to have you as our guest in the future.

Sincerely,
Daniel Duarte
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed May 4, 2014 via mobile

The room is nicely appointed with refrigerator and microwave. The bed was comfortable. The shower head was terrible. The ac unit was really loud, and every hallway and lobby smells like my aunt sal exploded. It is so perfumed that it's noxious.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Dnucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review, May 7, 2014
Dear Dnucci,
Thank you for taking the time to review your recent stay with us.
We would like to apologize for the inconvenience you experienced during your stay. Please know, we are currently in the process of replacing our air conditioning units.
Once again, thank you for your review and we hope to have you as our guest in the future.

Sincerely,
Daniel Duarte
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Las Cruces

Property: Holiday Inn Express Hotel & Suites Las Cruces
Address: 2635 S Valley Dr, Las Cruces, NM 88005-3368
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Las Cruces 3*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Las Cruces. Enjoy a relaxing stay in our beautiful Las Cruces Holiday Inn Express Hotel & Suites near New Mexico State University and just a few minutes from historic Old Mesilla. Families enjoy this Southern New Mexico hotel because of our great location near New Mexico State University,and because we are conveniently located just off I-10 and I-25 with easy access to nearby Las Cruces attractions. These attractions include Historic Old Mesilla,the New Mexico Farm & Ranch Heritage Museum and the Las Cruces Farmers & Crafts Market. Leisure travelers can shop at nearby Mesilla Valley Mall or the historic Old Mesilla Plaza, featuring over 40 Southwestern craft shops. Lodging in Las Cruces puts you in the center of the Old West's history. Why settle for cheap lodging in Las Cruces, New Mexico when you can enjoy our comfortable and smoke free hotel near Old Mesilla? Business travelers will appreciate our close location to New Mexico State University, as well as our meeting rooms, free high-speed Internet access and a 24-hour business center with copy, print and fax services. Our Southern New Mexico hotel provides a complimentary hot breakfast bar, a well-equipped, 24-hour fitness center and an indoor, heated pool with a spa & steam room. Book your reservations now and take advantage of our great Las Cruces hotel deals and rates for your next stay in New Mexico. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Las Cruces
Las Cruces Holiday Inn
Holiday Inn Las Cruces

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