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“Made my trip wonderful”

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Hilton Garden Inn Las Cruces
Ranked #2 of 33 Hotels in Las Cruces
Certificate of Excellence
United States
1 review
“Made my trip wonderful”
Reviewed July 26, 2013

I had to travel to Las Cruces for work, but the combination of the staff and the excellent features of the hotel turned it into a relaxing vacation for me. between the pool, outdoor fire place, well equiped gym, outdoor hot tub, elegant bar and fine resturant I was delighted. but to top all that off the staff went out of there way to ensure that my trip was as pleasent as it could be.

Room Tip: even number rooms overlook the pool and odd number rooms have a veiw that overlooks the city. with a...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UnitedStatesBrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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712 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
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  • Any
English first
tucson, United States
2 reviews
Reviewed July 23, 2013

found this to be an excellent choice for first time with a Hilton hotel.The hotel was very well decorated .Had A very clean smell.The area was located very close to the university and medical center .Reminded me of SantaFe style city.

  • Stayed July 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jorge R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton, United States
1 review
Reviewed July 21, 2013

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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rio rancho, United States
1 review
Reviewed July 18, 2013

this is a good hotel with very nice staff. the lobby, pool area, front of hotel is clean and pretty. the grounds are very well kept. they have sleep number beds at this property. this was my first time on a sleep number bed. i didnt see what all the hype is about sleep number beds. not more comfortable than pillow top beds in my humble opinion.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laura E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 17, 2013

Most of my review is very positive; main reason for any negative reviews is the quality of the food and the inadequacy of service with respect to waiters and servers in the pool area and restaurant. The bartender, who served as bartender, waitress by pool area and in the restaurant, (and room service provider for food), was over her head. She was a nice person and did her best to accomodate all customers, but she needs more help - it's too much for one person to do. Also, the fish tacos, while decent, had horrible rice and beans - no flavor and definitely not up-to-par with local eateries that serve real Mexican food. All in all, though, we would consider staying again, but just won't eat there. Finally, the room was awesome, but the bed was too hard. Pool is nice, along with lobby and rooms.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2013

I like the people and staff but Don't expect to get a room request fulfilled. Several times we were told that our room request was available, a couple of hours later they were taken. I like this hotel. It is convenient to both highways 40 & 10. Its just a shame that I can never get the room I want.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killeen, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 7, 2013

I experienced just the sort of service I've come to expect from the Hilton family of hotels. An absolute bargain for the room I received. Very clean and pleasant smelling. Front desk staff treated me like royalty. Everything was explained completely to me and I was made to feel very much at home.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Arnold W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa R, General Manager at Hilton Garden Inn Las Cruces, responded to this review, July 9, 2013
Thank you very much for this positive response about our hotel. The staff and I appreciate all feedback and vow to make our hotel a GREAT experience!!! Please return when you are in the area.

Warm Regards,

Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Las Cruces

Property: Hilton Garden Inn Las Cruces
Address: 2550 S Don Roser Dr, Las Cruces, NM 88011-9126
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Las Cruces
#3 Romantic Hotel in Las Cruces
#4 Family Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Las Cruces 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Las Cruces Hotel Las Cruces

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