One of the reasons we choose The Hilton Garden Inn was because of the amenities they offer. We were disappointed to find out after we got there that the pool area was closed off due to a large function they were having which had put a damper on our stay due this was a main reason for selecting Hilton Garden Inn. As well the front desk person had made a comment about how their chef always brings out freshly baked cookies throughout the day and at no point during our stay did we see that happen, not a big deal to me but it was to my children, they should not set expectations that the cannot deliver on. Was disappointed that for $139/night we were not able to use certain facilities that I believe I paid for in my rate.
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- Also Known As:
- Hilton Garden Inn Las Cruces Hotel Las Cruces