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“Excellent service”

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Knights Inn & Suites Gallup
Ranked #28 of 35 Hotels in Gallup
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145 reviews from our community

Traveler rating
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    24
    46
    29
    29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
PALM SPRINGS
1 review
Reviewed October 19, 2012

Room was clean and the staff cleaning the rooms were very polite and cordial.
One big problem was the lady behind the desk was lazy and lacking in vocabulary.
She knew how to say NO extremely well! Examples:
May please have some milk with my continental break fast? NO! May make a waffle? NO! Could you pleae make some more coffee? NO!
Could you change the channel on the T.V? NO!
What was strange when we got up to leave staff came in to eat, watch t.v. and put milk in their cereal. So I guess she could change the channel, there was more milk, and had the ability to make more coffee? It does not feel well to be crapped on. It felt like I was on a Saturday Night LIve Skit. I kept expecting cameras to come out of a closet and say smile you're on candid camera. I guess in a perverse way it was some what humorous.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank TONY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOS ANGELES
1 review
Reviewed October 8, 2012

Marcus was great at check in. Breakfast was horrible.. skip it if you can.. Waffle machine was broken and had been for a couple a days according to quest that had been there. We will not stay there again...

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Smitty_la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Gallup hotels

Gary
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 30, 2012

The parking lot was poorly lit. was unable to sleep because the persons in the room across were constantly going in and out of there rooms awakeing me, I then became concerned about the constant traffic in the hallway, so each time I heard someone in the hallway I checked the lot to see if my Car vechicle was alright. I must tell you that I was glad when the sun came up so I could leave. This is the first time I had a bad experence at a BayMount Inn.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knights Inn & Suites Gallup

Property: Knights Inn & Suites Gallup
Address: 3208 W Historic Highway 66, Gallup, NM 87301-6839 (Formerly Baymont Inn & Suites Gallup)
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 35 Hotels in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn & Suites Gallup 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Comfort Hotel Gallup
Comfort Inn Gallup
Gallup Comfort Inn

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