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“Good Value, Clean Rooms--Annoying Details with room selection”

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Red Roof Inn Gallup
Ranked #13 of 35 Hotels in Gallup
Reviewed October 30, 2011

Stayed here a couple of times, first time we were told that because we used a coupon, that we did not qualify for a downstairs room. I explained that we were travelling with a person who was partially disabled and had problems getting up stairs. The management stated that it would be a higher price for a downstairs room as the discount was not valid on a downstairs room(nowhere on the coupon did it state this). Not real pleased at that point--felt a little baited and switched. But, the room was nice and clean and a good nights sleep. We stayed there again for two more nights on our way home a few days later. This time we WERE given a downstairs room--at no additional charge. The first night the room was right by the office, very noisy with maid's carts coming and going very early, the maid shouted and knoced on the door 3 TIMES before 9 am wanting to clean the room (check out is 11 and we'd paid for two nights anyway!!). For the second night we requested another room NOT by the office, was told that because we were using a travel coupon that we could not get another room. I finally lost it and asked why they penalize you for using the coupons and explained about the maid knocking on the door repeatedly early that morning. Manager finally offered us another room in a different part of motel, away from maids station. She was very helpful after I explained the problem. I just resent that because you are using the travel coupons they put out that you are given the run around and are penalized with a less than desirable room location, Otherwise, was pleased with room.

Room Tip: Do not stay near the office, very loud with maids coming and going with their carts all the time.
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  • Stayed: October 2011, traveled on business
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1  Thank SouthwestTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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359 - 365 of 463 reviews

Reviewed October 20, 2011

clean, spacious, bed not bad at all for American standards (meaning not as soft as I've encountered in other hotels), good wifi, laundry services 24h, nice polite helpful receptionist. Yes it is close to the train tracks and trains make noise. If you're going to moan about that don't stay in Gallup.

Room Tip: if you want a quiet, choose one facing the interior pateo, avoiding the 10min parking spaces. The on...
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  • Stayed: October 2011, traveled as a couple
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1  Thank ullcosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2011

My husband and i are from Australia and have been travelling around america for 4 weeks, and this is by far the best hotel we have stayed in. Since this is the cheapest hotel we have stayed in along the way we were surprised to find it so nice. The room is very clean and spacious and the bed was very comfortable, it has everything you could want and everything is in good working order. We would definately say when you are in gallup stay here.... its great!

  • Stayed: September 2011, traveled as a couple
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2  Thank diane h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2011

I chose the Red Roof Inn in Gallup because I was budget conscious. The rooms are small and no frills. It was clean. I had a great view of the Super 8 motel across the chain link fence. The hotel appeared to be full. Gallup must be the place to own a hotel. Most of the guests looked like oil field workers or from the pipe trades. The staff was courteous. There is an advertised breakfast. That may be a bit of an overstatement. They have juice and one or two types of cereal and maybe a bagel if there are still some when you get there. For a large hotel they have 4-5 tables. So, yes it is food, but nothing to get excited about. I wanted some place inexpensive and that is what I got. Would I stay there again? I suppose. The area around the hotel is void of any entertainment and a very few restaurants.

  • Stayed: July 2011, traveled with family
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1  Thank Cazdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2011

This is a renovated old-time 2 story motel with a pool in the courtyard . Got a very good price, and stayed in a room with fridge, microwave, and a small desk. The room was clean, and I was a little concerned about some guests who seemed to be hanging out in the laundry room, but they quieted down. This was a good one night stay, marred only by my old enemy, a rattling air conditioner. The sink was also plumbed backwards (hot on right, cold on left). One note--if you're used to a class of motel like Hampton or Courtyard, this one won't be a good fit for you.

  • Stayed: September 2011, traveled on business
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1  Thank InfrqntTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2011

This Inn is very clean and well serviced. Area was quiet, and non-sketchy. Overall, a great place to crash for the night if you're looking or a clean, comfy, cheap bed to sleep in. Fantastic value for what you pay.

  • Stayed: August 2011
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Thank jmetichecchia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

My boyfriend and I stayed here one night. Our room was in the back so we could hear the train when both the windows were opened and closed. The room was clean, however there was a strong smell of cleaning solvent in the room. The room had a fridge and a microwave. The walls seem to be thin as we go hear the people next door talking from 2:00 - 4:30 AM.

Room Tip: Get a room in the front
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  • Stayed: August 2011, traveled as a couple
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Thank Soledad2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Gallup

Address: 3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Gallup
Price Range: $58 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Gallup 2*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to Gallup and we invite you to be our guest at the Red Roof Inn Gallup, New Mexico. Our non-smoking, pet friendly, family friendly hotel is conveniently located to the attractions and entertainment you are looking for in the Gallup area; including Historical Downtown Gallup, the Gallup Convention Center, the Mural Art Center and the Gallup Cultural Center. Other nearby attractions include Western New Mexico University, University of New Mexico, Gallup, Fire Rock Navajo Casino and Acoma Sky City. The nature lover will enjoy being close to Canyon De Chelly, Red Rock State Park and Chaco Canyon. When traveling for business or leisure we are a short trip to all that Gallup has to offer. Experience the new Red Roof Inn Gallup; a completely remodeled and upgraded stay. The rooms at this non-smoking hotel feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. All guest rooms offer free WiFi, in-room safe, in-room coffee, microwave & refrigerator, as well as, a selection of free TV channels and pay-to-view premium channels, movies. This hotel offers a fitness center, a seasonal outdoor pool, coin laundry, an elevator, and Suites. Experience our complimentary coffeehouse-style coffee & tea in the lobby. We welcome your pet as a guest as one well behaved pet stays free. ... more   less 
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Also Known As:
Red Roof Inn Gallup Hotel Gallup
Gallup Red Roof Inn

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