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“Nothing noteworthy” 4 of 5 stars
Review of Holiday Inn Express & Suites Gallup East

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Holiday Inn Express & Suites Gallup East
Ranked #8 of 34 Hotels in Gallup
Certificate of Excellence
Hattiesburg, Mississippi
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nothing noteworthy”
4 of 5 stars Reviewed July 29, 2014

My dogs didn't appreciate a lack of grass, but this is the desert so you're not likely to find grass anywhere. Nothing else to say about the place, really. But Trip Advisor has a 200 character minimum!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
1 Thank eris1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
    155
    66
    11
    5
    4
See reviews for
88
70
18
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Padua, Italy
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 17, 2014

It's a brand new hotel along the old route 66. Everyone at the reception was nice, the rooms are clean,spacious, well equipped and very comfortable. The breakfast room is very nice. The hotel is located close to the entrance of the highway i-40.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank Pibus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Temecula
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 9, 2014

Stayed here first week of July. Good military discount, very friendly staff, super clean! I am pretty picky and I was very pleased w/ the clean room and bathroom. Basic breakfast (but free so can't complian) my son loved the pancake machine. Good parking ... Kind of in a circle of hotels and parking was n the middle so it wasn't directly facing the highway. We were towing a trailer and we had plenty of room in the dirt lot to the side. Denny's in the same parking lot so was able to walk over to get dinner. Great spot for our 1 night stay in NM.

  • Stayed July 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mandapanda1344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 8, 2014 via mobile

The suite we were in had no sheets for the pull out couch (traveling with grandchildren-needed.) only one hand towel in bathroom, blow dryer didn't work. No towels in the pool area after told there were. Rooms were clean and pleasant appearing but very expensive for just appearance.

Stayed July 2014
Helpful?
Thank Ddd1491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review, July 23, 2014
Dear Ddd1491,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the lack of amenities prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 6, 2014 via mobile

We always stay at Holiday Inn's when we travel. This is the first time we traveled with our dog. Not realizing that some Holiday Inn's allow pets, we stayed at La Quinta Inn our first night. That was a big mistake. The smell was horrific. Our second night we stayed at Holiday Inn in Gallup, NM. Not only was the staff very friendly and professional, but the hotel and our room was spotless. We made sure that we stayed at the same hotel on our way back from our trip.

Stayed July 2014
Helpful?
Thank Tanya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 6, 2014

The receptionist was very pleasant and helpful and the room was good, we felt comfortable and secure. Despite the heavy traffic outside we were not disturbed by it. There is a good pool and guest laundry and plenty of diners within easy reach. Breakfast was okay and check out was fast and easy. Worth the little extra. We would definitely stay here again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bobbyandmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 6, 2014

While traveling cross country with dogs there wasn't a lot of options in this area for hotels that accepted pets. However, when I reached out to this facility management was very quick to respond that they would accept our critters. Pet fee was very reasonable and when we arrived were delighted to find a very clean and comfortable hotel. Breakfast offerings as other reviewers have mentioned was very good and all the staff were very helpful and friendly. Looking at other hotels in this area I would definitely recommend this establishment if you are looking to stay in Gallup.

Stayed July 2014, traveled with family
Helpful?
Thank osugal29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Gallup East

Property: Holiday Inn Express & Suites Gallup East
Address: 3850 E Historic Highway 66, Gallup, NM 87301-4589
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 34 Hotels in Gallup
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Gallup East 2.5*
Number of rooms: 91
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