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“Very clean and comfortable”

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Comfort Suites Gallup
Ranked #6 of 35 Hotels in Gallup
Certificate of Excellence
Reviewed December 29, 2013

Stayed Dec.29/13. Very friendly staff. We were impressed with the neatness and cleanliness of the property. The bed is super comfortable and there were lots of extra pillows. The room was very spacious and clean. We will be back.

  • Stayed: December 2013, traveled with family
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1  Thank Markusupnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kpriege, General Manager at Comfort Suites Gallup, responded to this reviewResponded December 30, 2013

We thank you so much for staying at the Comfort Suites in Gallup, NM. Gallup's only award winning hotel. We are pleased that you enjoyed your stay and look forward to having you back here soon.

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271 - 277 of 444 reviews

Reviewed December 3, 2013

From the moment we walked into the comfortable lobby, our check in process with a very friendly young lady, to the very tastefully arranged room and breakfast the next morning, all was superb. We would recommend this to everyone and plan to make this our stop anytime we travel this way to visit our family.

  • Stayed: November 2013, traveled with family
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Thank chefbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kpriege, General Manager at Comfort Suites Gallup, responded to this reviewResponded December 30, 2013

On behalf of my entire staff we thank you for staying with us and your kind remarks. We look forward to having you back at our hotel again.

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Reviewed November 19, 2013

We were pleasantly surprised how nice this hotel was. It was our favorite stay as we traveled across the country. The rooms were very large, the beds were very comfortable. We felt safe going in and out of the hotel. We will now try and stay at more Comfort Suites! Thank you for a great night!

  • Stayed: November 2013, traveled as a couple
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Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kpriege, General Manager at Comfort Suites Gallup, responded to this reviewResponded December 30, 2013

Thank you again for your kind remarks and for staying in Gallup, NM's only award winning hotel. We are proud of our accomplishments and thank you for your business.

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Reviewed November 10, 2013

We chose the Comfort Suites in Gallup as it is right next to a freeway exit and right on Route 66. There are other hotels in this same area but we have had good luck over the years with this chain. First off, the staff at the front desk was very friendly and our room was nice, comfortable and clean. The biggest downsides we felt were the paper-thin walls. Our room faced Route 66 and you could hear every car and truck and siren as if there were no windows at all. Compounding this problem is that there are train tracks right next to the highway and Gallup is a busy area for trains. I would estimate that at least every 10 minutes there was a train going through the city and it sounded like it was in the parking lot. There was a guy sleeping in the room next to us and we were kept awake 2 nights by his snoring! We noticed the first day that the elevator from our 3rd floor room was dirty. The first morning someone must have brought their breakfast up to their room as food had been spilled on the carpeting of the elevator. During our 2 days there, this food remained in the elevator. Tacky. The first morning, breakfast was the usual hotel fare. Eggs, sausage, etc. It was fine and just what we expected. The final morning we went down to find just a few scoops of scrambled eggs and all of the bacon fused together in a pile of oil. We didn't notice anyone working there but did notice 2 women speaking Spanish loudly at a table close to the food. Finally after about 20 minutes one of the women got up and said goodbye to the other and left the hotel. Her friend evidently was the one in charge of keeping the food stocked. From her vantage point of where she had been sitting, she could see everyone opening and closing the covers over the food and not taking anything but didn't seem to care. Only after he friend left did she saunter into the kitchen and come back with fresh eggs and bacon. She might have been on a break but this was 8:15 in the morning and why would she be taking a break out where the customers were looking for food?
This is a hotel in a good location but there are others right next to it. I'd pass on this one.

Room Tip: If you must stay at this hotel, request a room on the opposite side from Route 66, they HAVE to be q...
  • Stayed: October 2013, traveled as a couple
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2  Thank StevoinMinnesoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kpriege, General Manager at Comfort Suites Gallup, responded to this reviewResponded November 12, 2013

I do extremely apologize for this and have looked into the issue with the breakfast. I know that noise can sometimes be an issue in Gallup as all hotels are located between the interstate and the train tracks, but do apologize for the noise. I thank you for taking the time to post this review as it helps me make our hotel a better place for our guest. The Comfort Suites in Gallup is the only 3-Time Platinum Award Winning Choice Hotel in all of New Mexico.

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Reviewed October 31, 2013

Low key Hotel that has a great manager and staff that will make your stay worth while. I spent two weeks with no problems and the breakfast was as good as any downtown.

Make sure you follow up on their website.

Room Tip: Pick a room on the 3rd level on the South Side of the Hotel.
  • Stayed: October 2013, traveled on business
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Thank Marcus A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kpriege, General Manager at Comfort Suites Gallup, responded to this reviewResponded November 12, 2013

We thank you for your positive review and for you staying here at the Comfort Suites in Gallup. As you know the Comfort Suites in Gallup is the only 3-Time Platinum Award Winning Hotel in all of New Mexico so you can rest assured you will receive the best nights stay here. We thank you and look forward to your return trip.

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Reviewed October 31, 2013

Easily found--it's on Old Highway 66--easy access on and off I-40. Choice needs to improve the quality of TP and facial tissues. The room was good and the beds outstanding. The desk person was friendly.

Room Tip: It wasn't a problem for us, but I would recommend asking for a room as far from I-40 as possible...
  • Stayed: October 2013, traveled as a couple
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Thank suburban-countess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kpriege, General Manager at Comfort Suites Gallup, responded to this reviewResponded November 12, 2013

At the Comfort Suites in Gallup we appreciate your comments and thank you. We strive to make everyone's stay as enjoyable as possible. It's all part of our "total lodging experience" that you will receive while at the Comfort Suites in Gallup.

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Reviewed October 23, 2013

Stayed here one night, Sept. 18, 2013 on our way to AZ. This hotel was very nice, clean, good size room and friendly staff. The one thing that really stands out is they are very appreciative of our Military and make it know. We have stayed in this area before, but this was our best. We will stay again when in that area of NM. I am VERY PARTICULAR about where I spend the night.

  • Stayed: September 2013, traveled as a couple
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Thank bamjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kpriege, General Manager at Comfort Suites Gallup, responded to this reviewResponded October 25, 2013

First I wanted to thank you for your service to our country. As a veteran of the US Air Force it has been such an honor with the amount of military and veterans that have stayed at the Comfort Suites in Gallup. We so much appreciate yours and all military and veterans service to our country. Just a quick note on Gallup, NM too, and that is Gallup, NM was just named as the Most Patriotic Small Town in America and we are so honored to have earned this title. Again we thank you and hope you have a wonderful day.

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Additional Information about Comfort Suites Gallup

Address: 3940 E Historic Highway 66, Gallup, NM 87301-4550
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Gallup
#2 Romantic Hotel in Gallup
#5 Family Hotel in Gallup
Price Range: $85 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Gallup 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
As the only 4 Time Platinum Award Winning Choice Hotel in the entire state of New Mexico and recent inductee into the Trip Advisor's Hall of Fame (only hotel in Gallup to have received this honor) you will enjoy the best hotel Gallup has to offer, but don't take my word for it, just read the reviews. Gallup, NM is known for an abundance of variety, but what you will enjoy and remember the most are our beautiful Sunrises and Sunsets, which are enjoyed by many from our spacious lobby. Remember these items when traveling through this area. Our days are mild, but because of our elevation (above 6500 ft) a jacket for the evenings, a camera, plenty of bottled water (if you don't have any, just ask at the front desk) and lots of time. Gallup, NM and the Southwest is not an area to be rushed through, so take your time and enjoy the people, the food, the shopping and the scenery, and when you return you can relax in your amazing triple sheeted bed, (only hotel in Gallup that triple sheets). As a special bonus you will enjoy looking at all our military/veterans photo's and items that are on display here. Our hotel's GM is a veteran of the United States Air Force and we are all proud of our display of photo's of local veterans, from the Navajo Code Talkers to Medal of Honor Recipients who have stayed here we cater to all military and veterans. Please make sure you present your military or veterans ID Card to ensure the best rate and to allow us to honor you with a hand shake, a "Thank You" and a "Welcome Home" along with a folded American Flag. ... more   less 
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Also Known As:
Comfort Suites Gallup Hotel Gallup

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