This was my wife and my first time and in Cloudcroft. The Lodge is a very fun, old hotel. We were there at five and seated quickly. Richard was our server and he did an outstanding job. Only issues with the service was they took our soup to the wrong table. A five-star service wouldn't have done that. They seemed a bit confused and weren't always sure who was supposed to wait on the table.

We both started with the soup of the day which was advertised as french onion. It was very good and the broth had great flavor. With that it was NOT french onion. There was no cheese in it. There were curtons and not bread on top. It was really an onion soup. It was good but not what I was expecting.

I had the salmon. The salmon did not look great when it was served. I thought it looked like ham. But oh the taste was outstanding. The boiled potatoes and cauliflower were good and cooked right but weren't five start. My wife had the pistachio crusted chicken fried steak. The potatoes and cauliflower were cooked the same but she had the gravy from the steak. The biggest issue was the steak was a little over cooked. It was very good but not 5 star.

We had a great meal and enjoyed the experience. There are plenty of good options even with a limited Covid menu.

Even though they are serving a somewhat limited menu these days, the selection is varied, and the food is excellent. Our waiter Richard took very good care of us

We had a dinner and breakfast at the outdoor dining venue. Both meals were very good and the wait staff some of the very best we have experienced anywhere. Kudos to their hard work!!!

They seem rusty after re-opening. They've cut down on the menu. The service was almost non-existent. But the view is still extraordinary--except, there are birds killing all the koi. So sad to see nothing but baby koi in the pond, and one big koi trying to hide under a lily pad because birds ready to eat him. Time to get some sort of net to protect them, otherwise it's a sad experience.

The dining room is large and split into three large sections. The west dining room has beautiful stained-glass windows. The menu was limited because of the zombie apocalypse, but a variety of great food was available at every meal. The chili rellenos and salmon were particularly good. Our group ate all our meals there for two days and were never disappointed. One of the couples in our group are vegan (yeah, I know) and the staff were cheerfully accommodating and inventive in offering meals to meet their requirements.

Everyone we dealt with were friendly, welcoming, and accommodating. Even while we were sitting outside a staff member brought water to us, and kept our glasses filled. Although every staff member was great, we were fortunate to have Renee wait on us for most of our meals. She was exceptional.