My husband and I were scheduled to stay for two nights but cut our stay short after one night. While it's an historic property, the rooms need a bit of updating. The rooms are small, which is to be expected in an historic property, but the bed was very uncomfortable, likely past its prime. The bed was too soft, the pillows flat, and the sheets threadbare. The bathroom was reasonable in its size, but the shower head was too low. I am 5'4" and I had to bend my knees to get under the shower head. All in all, had we paid less than $95 a night for a queen room, we might have stayed another night but we paid over $100 and didn't feel like it was worth that rate.
I do have to give the property kudos for its staff. They were all very welcoming, helpful, and responsive to requests. However, there is only so much they can do to sell a property that needs some attention to details to ensure the comfort of its guests.
- Official Description (provided by the hotel):
- Historic resort that combines luxury with rustic charm, and contains an excellent restaurant. ... more less
- Reservation Options:
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- Also Known As:
- The Hotel Cloudcroft