I have never been treated so rudely by staff at a hotel. I rented late because my plans changed. I received phone calls at two in the morning to see if I was going to be coming soon. Once I got there I needed to pay immediately because "you don't received a service for free especially when you pay in cash". It was pouring and I left my purse in the car. I had to trek through major puddles of water to get my purse.. I wanted to pay in cash. My card was on file. She asked if I even had money in my card. RUDE!!!! Never again!!!!!
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