When we made a reservation at this hotel, we saw a lower rate at another site. Per Holiday Inn's price guarantee policy, we were to receive our first night free. Well, this hotel is not even good enough to stay at for free. They showed us the first room, which did not have the usual nice pillow-top we expected. It had an old worn out mattress. In addition, the carpet had ground-in dirt, and there was an upholstered bench which was badly stained. The second room they showed us (which was supposed to be a suite) had all the same problems and the additional problem of a sofa which had what looked like many liquid spill stains all over it. This was a great inconvenience since we had to spend time finding an acceptable lodging, and it pretty much shot our whole afternoon. This hotel is an embarrassment to the Holiday Inn hotel chain, and, frankly, we will never take it for granted again that this is a reliable brand.
- Official Description (provided by the hotel):
- Come experience the Holiday Inn Express Bernalillo Hotel, conveniently located at I-25 and Hwy 550 (Placitas/Bernalillo Exit 242) between Santa Fe and Albuquerque! Our astounding property is centrally located to the New Mexico Soccer Complex, Balloon Fiesta Park, Bernalillo Wine Festival Grounds, Santa Ana Golf Course and Star Casino, Sandia Casino, San Felipe Hollywood Hills Racetrack and Casino, Coronado State Monument, Sandia Peak Tramway, and many restaurants within 1 mile of the hotel ranging from fast food to fine dining. The Holiday Inn Express Bernalillo offers 70 Spacious Guestrooms that include Kings, Double Queens, and King Suite Rooms that offer in-room microwaves, refrigerators, and sofa-sleepers. Special in-room amenities include 27-inch flat screen color TV s, 2-line telephones, free high speed internet, Voice Mail, Coffeemaker, Iron with Board, and Free Local Calls. The Holiday Inn Express Bernalillo also features a complimentary Deluxe Smart Start Continental Breakfast, Indoor Heated Pool and Hot Tub, Exercise Facility, and Free U.S.A. Today Paper in the morning. BUSINESS: Intel and Honeywell HOSPITALS: Lovelace / Sandia, UNM, PresbyterianSCHOOLS: Bernalillo High School, University of New Mexico, TVI So come stay with us at the Holiday Inn Express Bernalillo and Enjoy our friendly and relaxing Southwestern Culture! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Bernalillo Hotel Bernalillo
- Holiday Inn Bernalillo