We have eaten at Iccara's on a few occasions and last week was the last time we will ever go there. Never in my life have i been treated so rudely at a restaurant, we had a couple complaints and we were never apologized too or comped anything. WE were given a sort of shrug and tough attitude. If you know anything about the restaurant business you strive to have happy customers, so they return again and again. In small businesses word of mouth is everything....they certainly will get no praise from me. There are plenty of good italian places in hamilton, do yourself a favor and go somewhere else!
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