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“Great for a short stay”

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Hilton Woodcliff Lake
Ranked #1 of 1 Hotels in Woodcliff Lake
New York City, New York
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great for a short stay”
Reviewed July 3, 2014

I had a very pleasant 2 night stay. The room was very clean and the staff very friendly. It was a bit noisy in the hallway but nothing terrible. I would definitely stay there again. The restaurant was a little overpriced for what it was...

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Natalie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review, July 10, 2014
Dear Natalie,
Thank you for your great review and honest comments about your recent stay with us. We are so happy that we provided you with a pleasant visit and that you will choose to stay with us again. Your comments will be forwarded to the appropriate departments to ensure we continue to meet our guests’ expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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692 reviews from our community

Traveler rating
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    53
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
381 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed June 28, 2014

Pretty decent hotel from the Hilton chain. Some may find the rooms a little dated but I think this low-rise hotel has its laid-back charm with its warm lobby (especially during the winter months) and cosy rooms, fitting well into this quiet neighbourhood. The staff are friendly and helpful in making local transport arrangements. There are also cafés and shops within walking distance of the hotel.

  • Stayed November 2013, traveled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank Y880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review, July 10, 2014
Dear valued guest,
Thank you so much for your kind review. We are very glad that you enjoyed your recent stay with us and that you found our staff to be friendly and accommodating. We take pride in our quiet location and relaxing surroundings. On behalf of our Team, I look forward to welcoming you back whenever your travels take you to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, United States
1 review
Reviewed June 26, 2014

Lobby is updated but they forgot to update the hallways and rooms. Or if they did it was done on the cheap. The rooms were not bad, just not consistent with the lobby, bar, pool,and dining area. They had a Starbucks in the Lobby and breakfast area was clean.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed June 25, 2014

Check-in and check-out was efficient. The rooms are big and clean. The hotel is within 10 minutes' walking distance from a supermarket. But some staff at the reception were not as attentive and friendly as expected.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yuen San L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabernacle, New Jersey
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 24, 2014

It all started when we drove from south jersey to north jersey to attend my niece's wedding that was at the hotel. As usual I rushed when packing so when we started to get dressed I noticed I forgot my shirt ( Imagine that) So after getting yelled at by my wife I went down to the lobby and ( I think he was ) the manager came over to me and said do you need help with something ? I laughed and said I forgot my shirt. He said no problem there are stores at the end of the block. I flew down the street and grabbed a shirt flew back to the hotel thanked the manager and started walking away.

The manager told me to hold on and said I have tags hanging from my jacket and pants. ( I just bought the suit) I was laughing saying imagine that !! He went and got scissors from the office and helped me cut the tags off. This was great customer service !!!! I ran into the manager again the next morning and we laughed bout the shirt.

I used to stay at Hilton's all the time but had a bad experience in Rochester NY. I have been a club Carlson member since but I have to say this hotel stay might bring me back.

The hotel was great, the wedding at the hotel was off the charts including the band and the food. I am not sure what the budget was for the wedding but everything was awesome !!!

Thanks $teve

Room Tip: The bed was awesome !!!
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yoleggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodcliff,NJ, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 23, 2014

HOT TUB was down . We found out from several staff members that it had been down for 5 weeks. room service delivery charge very high. We dropped something behind the dresser. I found dust balls and trash behind the dresser. On my seafood order I asked for cocktail sauce. I did not get any nor did I receive an explanation.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 17, 2014

I stay at this property 3 to 4 times a year. My last trip I was put in a smoking room which I clearly have in my Hilton profile as non-smoking. I arrived late so to go back down and change rooms at 11pm was not an option nor should I have to. The rooms and hallways are dated. Pricing on the property varies quite a bit. You can get a room for $135 or pay $230 a night. The property does have a lot of weddings and events so that probably causes room rates to change so much. Location is good if you are looking to travel to North Bergen County.

  • Stayed April 2014, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
2 Thank WilliamWPB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Public Relations Manager at Hilton Woodcliff Lake, responded to this review, June 20, 2014
Dear William,
Thank you for your review of your most recent stay. Please know that we always strive to accommodate our guests’ room preferences whenever possible and your comments have been shared with the appropriate department supervisors. We very much appreciate your loyalty in visiting with us several times during the year and we will do our best to accommodate any and all of your needs whenever your travels take you to our hotel. Please feel free to share any additional comments or suggestions with us directly at any time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Woodcliff Lake

Property: Hilton Woodcliff Lake
Address: 200 Tice Blvd, Woodcliff Lake, NJ 07677-8410
Phone Number:
Location: United States > New Jersey > Woodcliff Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Woodcliff Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Woodcliff Lake 3.5*
Number of rooms: 338
Official Description (provided by the hotel):
A full service hotel nestled on 21 acres in scenic Bergen County, New Jersey offering a variety of luxurious accommodations. Just walk out your guest room door and take advantage of our many amenities. This Northern New Jersey hotel provides distinctive dining options from a full service restaurant featuring menus crafted from ingredients fresh from local farms and dairies to our more casual bar and lounge and seasonal poolside dining. Relax and unwind at our heated indoor pool and Jacuzzi or seasonal outdoor pool. Treat yourself to a massage or facial at Infinina Spa located on site. Challenge family and friends to basketball, tennis or sand volleyball. Our award-winning, friendly staff delivers the finest in service and hospitality. Conveniently located off the Garden State Parkway, approximately 30 minutes from New York City, less than 40 minutes from Newark Liberty Intl. Airport and approximately 55 minutes from New York City's Kennedy and LaGuardia airports. A choice destination for business and pleasure, the hotel provides a resort-like setting for corporate conferences as well as lavish celebrations and events. ... more   less 
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Also Known As:
Hilton Woodcliff Lake Hotel Woodcliff Lake
Hilton Hotel Woodcliff Lake
Woodcliff Lake Hilton

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