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“Wonderful place far away from the crowds” 5 of 5 bubbles
Review of Bamboo Cottages & Restaurant

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Bamboo Cottages & Restaurant
Ranked #8 of 96 Hotels in Phu Quoc Island
Certificate of Excellence
Nuremberg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful place far away from the crowds”
5 of 5 bubbles Reviewed November 24, 2010

Some 20kms north of where literally everyone else stays, this place is a gorgeous place to relax from the stress of travelling Vietnam...

They have very nice, clean and spacious bungalows directly at the beach. Apart from the other guests there were no other people at the beach.

The owner told us, they want their guests to feel like friends visiting a family - and yes, we did feel like part of family here. And not the uncle nobody likes, mind you... ;)

The staff were courteous, very friendly and always smiling (or laughing). The food was exceptionally delicious - and not expensive at all, especially when you compare them to the other resorts on Phu Quoc. Actually the whole menu can be recommended, we hardly ate that good before in almost three weeks in Vietnam.

Motorbikes were available for rent, and it was possible to get a boat to the tiny islands nearby (e.g. for snorkeling, diving).

Transfer from the airport was free, as we stayed longer than four nights. The last ca. 5kms were on motorbike, so you'd rather take a backpack with you than a large suitcase.

All in all, the perfect place to get away from everything. However, if you look for a crowded party beach with lots of karaoke bars, you might prefer somewhere else.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nbg2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 21, 2010

We came here for 10 Days and where realy happy. Its a charming place with exreamly nice staff. everthing was jast perfect...lovely beach and amazing delicious food. verry romantic!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank greenyworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madrid
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed July 30, 2010

Even though I think this is the best place to go if you are in Phu Quoc, there are some things that could be nicer.
The good things:
- Quiet secluded beach getaway in the middle of nowhere.
- Very nice bungalows, comfy beds.
- The staff tries their best to be nice.
- Not so very many mosquitoes as in other places in the island.
The bad things:
- The lady who runs the place (not the owner, but the owner is not around) speaks very little English, she could not understand terms such as “safe”, “butter”, “bar of soap”, “towel” and many others.
- The rooftop of the bungalows is “traditionally” detached from the rest of the construction. In the case of the toilets, there is a big open space, which is nice to see the stars when you go to the toilet, but maybe not so much when it’s raining, or you don’t want to get mosquito bites while you shower, or ants all over you when you seat in the toilet.
- Nobody tells you this, but you have to pay a taxi to get there and one to go away, and that means a minimum expense of around $20 each way.
- At breakfast you need to choose only one plate of food. That means that either you eat fruit or you eat bread. If you want to eat both, you have to pay extra. We ended up paying as much money for breakfast every day as we paid in other places in Vietnam for a complete breakfast (around $7).
- The place is just seating on a very handsome beach, but the water is not too clear, with a few plastic bags floating.
- They don’t tell you about this on their webpage: light comes at 6 pm and goes away a bit before 10 pm. That means no fan in your room at night, no reading light… No anything. On the first night there, they didn’t even tell us about this, and they forgot to give us a flashlight or a battery fan.
- In their webpage it says 24-hour internet access. Well, it is not true. They have satellite internet, so there is only one computer (a very old laptop) that receives the signal. This one is inside the reception-restaurant, which closes around 9.30 pm, and it only works while there is electricity, of course.
- No bars, restaurants, shops or internet cafes around. Only one other bungalow complex within walking distance.
- No amenities in the room, not even a bar of soap (we asked for one and the lady brought it to us).
- No snorkels, kayaks, boats or any other thing for rent on the premises. If you want any of these, you have to go to the resort next door.
- The safe in the room is a wooden cabinet with a very flimsy little key. But the place really looks like no thieves are around.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mmaammooothhhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VungBauBay, Owner at Bamboo Cottages & Restaurant, responded to this review, November 5, 2011
We thank you for taking the time to write your about your stay. Feedback from guests is very valuable to us and we have taken all comments to heart. I regret that you did not enjoy your stay with us, and apologize for the delay in responding to your comments. My name is Hai Ly and I am the owner of Bamboo Cottages and since July of this year have now taken over management of the Cottages full-time. As you know, we are a family run establishment and some of our staff does not speak English. However, now we have 4 people who speak very good English, including two native speakers (myself and a charming guy from Louisiana!).

We really appreciate you listing out good things about our Cottages. And we will try to address the “bad things”. We are working all the time to improve our services and amenities, and always appreciate constructive, respectful feedback. We can’t always control how much nature “intrudes” in our open air bathrooms, as we avoid using toxic pesticides. That said, are experimenting with using an organic pesticide now to try and reduce ants and other bugs. Though in general we don’t try to eliminate all the “wildlife”. Our hope is that all of our guests can experience what we have experienced there, which is the immersion into beauty and magic of what we think is one of nature’s most special little nooks.

Kind regards,
Hai Ly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cantho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 7, 2010

The wonderful place! I'm sure you will like to enjoy at Bamboo. I've been there in May- 2010. I tell you there is a strange thing that i've never met before at Bamboo at night, i and the tourists at there cannot explain why even the owner (he has not discovered it yet). When swimming at the beach at night, there are a lot of lighting objects around you and mixed in the sand... They look like series of stars going with you when you are moving, they follow you. I think they a kind of unknown animal or living things. They are small like a sand, having a green light...I have taken pictures of them but we cannot see them in the picture.

  • Stayed May 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KennethTeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi
1 review
4 of 5 bubbles Reviewed May 20, 2010

Bamboo was a perfect beach getaway… if your idea of great beach vacation is to wake up, enjoy a calm beach, eat good meals, read, sunbathe and rest early. As many of the reviews have already stated, Bamboo is a bit further away than a lot of the other resorts, but this is precisely what makes it charming and special to me.

(Please note, as others have already note, is not the place to go if you’re looking for an island full of restaurants, bars and a lot of happenings. For me, it has always been the place (and I’ve been about 4 times) where I go to disconnect, to recharge my batteries, reconnect with nature and to the quieter, calmer side of myself.)

The resort is an ideal place to bring great books, your notebook and leave your troubles behind. The staff are quite pleasant, but I can understand some customers’ frustrations if they did not speak Vietnamese and were not able to communicate their questions and/or needs. However, when I was there, there was a staff member who was incredibly helpful, attentive and spoke English quite well.

The food is excellent and I would dare say some of the best Vietnamese food I’ve had in a long time. It was something about the way the food was prepared – with care and attention and with fresh local ingredients.

For many reasons, I felt comfortable and at home there. I was not bothered by the rustic feel, the lack of electricity after 10 pm, and the little nuances. That’s what makes this little place quite charming to me. While I’m aware that this little resort has just opened a few months ago, I can see the vision and ambiance they are trying to create in Phu Quoc – a lovely little family owned resort where you can unwind, enjoy a simple life, and enjoy the beauty that surrounds you…

Stayed April 2010, traveled with friends
Helpful?
Thank hearthanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armidale, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 8, 2010

If you are after 2-3 days of quiet wind down time after a period travelling Vietnam - this is it. If you are after action. lots restaurants and bars , 5 star trimmings, resort pools etc then stay elsewhere.

We arrived on the Vietnam National holiday weekend to find all but the very expensive and dodgy booked out at Long Beach. And Long Beach was nothing like I had imagined - not the peaceful iydillic paradise of the brochures - just more of the same of Asia all over again. So to find Bamboo was a godsend -great food, quiet peacful and our 10yr old loved it. Lots of swiming, playing cards and talking to the irrespressible owner.

A tip - if you can manage a motorbike - with your luggage - hire one each from in town for the length of your stay before heading up to Bamboo (another tip - pick up a map from Buddys ice cream) - it really is a long way out (1 to 1.5hrs and 400,000VND each way in taxi) - this will more than cover the cost of bikes for a few days and having your own bike gives you freedom to explore. We hired bikes from the resort and did a day tripping about which was a lot of fun, but to have our own would have been better.

Despite the staff speaking no English at all they were really friendly and accommodating - and if Hai the owner is away - just point to the phone, the staff will call and a you can convey your message through him.

  • Stayed April 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sonia016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 2, 2010

As you'll guess from the title, this will be a review in two parts. First the good, and there is plenty of it:

As per other reviews, Bamboo is set in wonderful isolation at the northern end of the Phu Quoc. It sits, literally, on the sea shore and the large rooms combine a vaguely rustic feel with practicality. There's no aircon but there is a fan (when the electricity works - more on that later) and big mosquito nets over the beds. The food is excellent (although after a week, you've kind of gone up and down the menu) and fairly priced, given that you are a captitive audience. In the nicest possible sense, there really is nothing to do, so you are forced to just sit back, listen to the lapping waves and read book after book.

If we had been at Bamboo for a couple of days then the above would have been the review but due to the length of our stay, a few things started to annoy and frustrate.

The owner, a charasmatic-in-the-extreme Vietnamese-American, is a wonderful host but when he is away (as he was for maybe half the time we were there) things start to fall apart a little. Firstly, the staff were really friendly but they speak absolutely no English, which meant asking even the simplist of questions turned into a real drama. Linked to this was the issue of electricity, which was provided by an on-site generator. When the owner was around, the hours of operation were fixed at something like 6pm (when it started getting dark) to 10/10.30pm. However, when he was away, it didn't come on until around 7pm (when it was dark) and only after we'd asked and was turned off almost as soon as we had had dinner and gone back to our room at 8.30/9pm, without taking into account the fact we may want read or indeed to anything that required more light than could be generated from a torch. No generator also meant no fan, which was tough when the temperature didn't drop much beneath 30c.

Final gripe related to the rental of a motorbike. For reasons that weren't clear (see reference to lack of English above) we weren't able to have one of the shiney new bikes but rather got given the bike of one of the guys that worked at Bamboo, which turned out to be a bit of a deathtrap - no indicators, no front brake, no horn, no mirrors. Fortunately, I'm quite an experienced bike rider, so it was okay, but it could have been a disaster if you were a first timer.

So, would I recommend: yes; would I go back, probably. It could be awesome, it's definately preferable to all those places crammed on to Long Beach, but it's not there yet. And on reflection, $40/night for somewhere that had electricity for a couple of hours a day is probably on the steep side.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Trigger30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bamboo Cottages & Restaurant

Property: Bamboo Cottages & Restaurant
Address: Vung Bau Bay, Cua Can Village, Phu Quoc Island, Vietnam
Phone Number:
Location: Vietnam > Kien Giang Province > Phu Quoc Island
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Airport Transportation
Hotel Style:
#6 Spa Hotel in Phu Quoc Island
#8 On the Beach Hotel in Phu Quoc Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bamboo Cottages & Restaurant 3*
Number of rooms: 17
Official Description (provided by the hotel):
This is a small Vietnamese family-run getaway located on a secluded stretch of Vung Bau Bay. All rooms are housed in spacious cottages with views of the sea. All rooms have plush queen beds & unique tropical open-air bathrooms. Hot water is provided by solar panels. The kitchen serves authentic homemade Vietnamese dishes made with fresh seafood & organic vegetables. A part of Bamboo’s proceeds goes to the Together We Serve Foundation which provides scholarships to needy children. ... more   less 
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Also Known As:
Bamboo Cottages & Restaurant Hotel Phu Quoc Island
Bamboo Cottages And Restaurant

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