My partner and I stayed at the Chen for three nights recently and we couldn't believe the price of the food! We were not informed that you needed to book a table for the all you can eat buffet so decided not to take the tape on offer inside the restaurant which was lacking atmosphere. You could have heard a pin drop!
The all you can eat buffet was overpriced and nobody explained to us that there was also a regular menu on offer also. After some confusion with the staff members we ventured to the beach bar which was much more relaxed playing good music and enjoyed some great food (if a little overpriced!)
We ended up eating out every morning and evening as we weren't prepared to pay the high prices! Breakfast was $24!
It's a very relaxed place with a great Infinitiy pool but staff don't seem happy and cannot communicate due to lack of English. This was surprising as all other resorts we stayed in throughout Vietnam educated their staff to a basic level so they could communicate with different nationalities.
We were impressed with the room and the outside shower was a nice touch! Don't bother trying to fill the bath though as we ran our water for over an hour and then gave up at about half way, the bath was just too big!
This place has great potential but they don't have the atmosphere right. Throughout the resort you do feel like you need to whisper constantly as to not disturb anyone. Some would love the tranquility but my partner and I didn't enjoy the lack of friendly chat but that could just be us!
Overall we were dissappointed.
Tiffany and James
- Official Description (provided by the hotel):
- Chen Sea Resort & Spa Phu Quoc, a 4* hotel, with its only 36 Villas offers to its guests a secluded and private location surrounded by the jungle and overlooking the Gulf of Thailand. The clients will enjoy the private beach and the water activities such Beach Volley, Kayaking, Snorkeling, Sailing, Windsurfing. The resort offers as well a tennis court, cooking class, bikes and Tours/Excursions. If you just want to lay down, you will find many sunlounge at the beach, in the garden and at the infinity pool's deck. For a total relaxation, you can pamper yourself at the Chen Sea SPA. The restaurant serves a mediterranean cusine and Vietnamese specialities.The chef and his team can also tailor a special menu according to individual requests. The Chen Sea Resort & Spa is also perfect for honeymooners and to organize your wedding at the beach. ... more less
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- Also Known As:
- Chen Sea Resort And Spa
- Chen Sea Hotel Phu Quoc Island