I was overwhelmed by the warmth, happiness, efficiency and enthusiasm of the staff. Especially the reception staff. They are 5 star. My airport pick up and drop off went really well, as did drop off/pick up Manila. My personal billing was a little complex however it was all invoiced efficiently and accurately. I travel a lot, and I have never experienced such a combination of warmth, friendliness, happiness and efficiency from any other hotel, including 5 star hotels. The hotel is in a very safe location, and very close to the action. Unfortunately, because of this, there can be a little noise, out of the control of the hotel. The first night my room faced the street but there was only a little bit of street noise and that was fine. But then in the morning the adjoining building were hammering. The empathetic staff said "we are sorry sir, we asked them to stop but they just did it more" The staff are so nice. I felt bad complaining. They immediately moved me to another room. Night 2 very quiet. Night 3 room facing the street Saturday night, and there was street noise that was a little bit uncomfortable but I am a very light sleeper. The rooms are not new, but are immaculate, large, and freshly carpeted. Beds are very firm (Like most of Asia). It has very good security, including a security guard, and also room safes. I ate at the hotel restaurant every breakfast - 10/10 and great coffee.
- Official Description (provided by the hotel):
- The affordable Deluxe Hotel on Fields Avenue, Angeles City.Right in the middle of the entertainment area. ... more less
- Reservation Options:
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- Also Known As:
- Royal Amsterdam Hotel