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Reviewed July 24, 2015 via mobile

We have just spend our night in the Deep Blue Studio accommodation in Tulamben. It was very unprofessional.
We were supposed to meet with the diver at 7am, and got already very annoyed as nobody was there at 7.15. Eventually the manager came there and called the divemaster. He came after 7.30, he looked like he came just out of bed, and nothing was set up. We didn't even get a sorry, he just said: no I said 7.30
After the dive we lost a part of the fin, the part to clip. And apparently it was all our fault, " we opened it wrong". While he didn't even explain it properly in the beginning. We went looking for it, but couldn't find it.
We said sorry for it and were willing to pay if we had to (even though there were no papers at all where we signed that we are responsible for loss or damage). Just the fact that some taxi driver sitting on the street made clear to us that we had to pay and how much it was frustrated us.
We asked for the manager and he was very rude and said the same. No sorry for the fact the divemaster was late, or for giving us a room at first with a very smelly sewer, or for the fact that he tried to sell us the boat trip to gilis in the morning when we were annoyed and waiting for our divemaster.
We packed our bags and left. Still no sorry from them, we payed everything because we didn't care anymore. we forgot to pay for fin rental for snorkeling. And he made that very clear that we had to pay that too.
Every time we have to pass the place he is very childish and greeting us in a sarcastic way.
Very very very unprofessional.
And we are backpackers, so usually not fuzzy at all. So imagine.

Stayed: July 2015, traveled as a couple
Thank Djeeetje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2010

I spend there in this cozy dive resort wonderful dive vacation with my girlfriend. The newly build rooms above the restaurant have large terrace with great veiw to Agung volcano. The staff is like one big family, they are very friendly, helpful and talkative. I was surprised with local service of porters who take our scuba set to the beach on their heads - it's quite comfortable :-) Realxing on the sundeck by the swimming pool with some tasty fresh fruit juice is superb relaxation and what more with possibility of massage by local professional masagers. The walking distance to the sea (only about 100 meters) is also pleasant - it's in the center of Tulamben, so you have it same distance to the best dive site the Liberty shipwreck and to the bottomless wall the Drop off. I really enjoyed it there and I'm sure that I will come back.

  • Stayed: March 2010, traveled as a couple
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7  Thank JiriHruska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2014 via mobile
Google Translation

Stayed: June 2014, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014 via mobile
Google Translation

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013
Google Translation

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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