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“Rosemary M., Australia "Could only be bettered if right on beach front"”

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Cicada Luxury Townhouses
Ranked #9 of 147 Hotels in Seminyak
Certificate of Excellence
Reviewed July 30, 2013

With the very gracious Ria and the ever smiling Hendra at reception, the scene was set for a recent, most enjoyable 5 night stay for all 4 of us. (I might add that their communication before we arrived was excellent)
We had a 3 bedroom townhouse and indeed it was great. Bedding was spot on, airconditioners worked well, and all rooms were massive. Loved the Bali showers and baths also. A delicious breakfast of choice was served each morning by unobtrusive staff. Location not too far at all from the beach and Seminyak Square a $2 taxi ride away; some would walk this.
My first time to Bali; won't be the last.

  • Stayed: July 2013, traveled with family
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1  Thank RosemaryM406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded August 1, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

We note that the lack of a beachfront location may have lost us a notch or two, however, being your first experience in Bali, we understand that at first this may appear to be less than premium.

Season travellers to Bali, which you will become very soon we hope, have learnt that on the whole in Bali, they tend to be of a very large, corporate and international nature.

We are sincerely interested to know how you found the restaurant we may have booked for you the night before or how that massage was we had booked for you that morning.

In short, the benefit of a smaller venue, off the beaten track yet an accessible venue can be viewed as a richer experience and out waying the benefits of a view due to its intimacy.

There are no such complexes of our size beachfront that come to mind.
They all belong to a chain of hotels.
As you have pointed out, we are a 4-minute walk from that ocean.

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 - 232 of 478 reviews

Reviewed July 25, 2013

We loved it. Great 'villa' and service. Delicious breakfast. Very accommodating staff who are not in your face. We booked the junior Suite and that was probably no the best room for us. It has its own entrance, 2 storeys, extra large suite and pool, amazing facilities. (Someone posted a video on you tube if you look for cicada junior suite). We didn't love the separate entrance as we felt a little left apart. It was not ideal to have to use the pad lock on the gate every time we came in or went out. I would definitely consider returning but would probably book the rooftop suite instead. The Owner should consider a bar menu as a cocktail at the end of the day or around the pool would have been the cherry on the cake. Great place!

Stayed: July 2013, traveled as a couple
Thank virginie_laplanche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded July 25, 2013

Thank you for taking the time to write a review of your recent stay with us.

The Junior Suite, in all its luxury is designed for those that wish to feel the Private Villa experience having its own access and is a little more closely located to restaurants etc at Sentosa and surrounds. It also has its own bike parking space for that extra convenience however it does require entering from the main foyer. It suits most however its a personal choice. We apologise that this was not ideal for you on this occasion.

With regards to a Poolside Bar Menu, we actually have just implemented this due to popular demand and we await their return from the printers.

I guarantee you upon your return to us that you will enjoy this facility.

We look forward to welcoming you back.

Executive Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013

Nice place in one of the nicest destinations I've every visited.

Good value, lovely staff, beautiful rooms. What can I say?

Can't recommend this place highly enough... word will get out... just like I'm doing now!

hope that they have rooms available when we visit again!

  • Stayed: May 2013, traveled as a couple
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Thank Michael_Popplewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded July 14, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

My wife, 20 year old son and myself recently rented a 1 bedroom apartment at Cicada. We were supplied with a roll away bed for the son (at a very modest tariff) which we placed in the living room for privacy. From the moment we arrived we were delighted with the service (full marks to Ria, Hendra and all Cicada staff) and the standard of accommodation. Despite there being mostly families with young kids we had no problems with neighbour noise.We couldn't have asked for more assistance with bookings for restaurant and outings - always done promptly and with a smile. Breakfast was included in the nightly tariff and it arrived on a tray with one of the staff setting it up on the table in the living room. Great choice of different foods and everything was spot on. Also could order snacks for consumption around the pool. All good quality.
Cicada is close to restaurants (Grocer and Grind for coffee in the morning), the beach and Bodyworx for the mandatory massage, particularly after a few rounds of golf.
Dined in a number of the great Semanyak restaurants (Sardine, Sarong, Metis etc and a comparatively new one called Ginger Moon which we really enjoyed as well. It's also within an easy walk from the Cicada. It is wise to book the really good restaurants before you go particularly around peak season. Even booking a week ahead we had to change dates and times of bookings for some because they were full.

  • Stayed: July 2013, traveled with family
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1  Thank peter h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded July 6, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013

My Husband and I stayed here at the beginning of June for 7 nights. It was our first trip to Bali and we were thrilled to have found Cidaca. The whole experience at Cicada was fantastic, it's very clean, well maintained with exceptional service. It is fantastic that there are only about 7 townhouses which makes the experience feel so much more personal. The staff are wonderful, particularly Febri and Hendra, they are always happy to help and have a chat but I must say that ALL the staff are just lovely!! The breakfast delivered each morning is perfect, the meals which were delivered to our room was also delicious. Honestly, Cicada made our trip to Bali superb. The free WiFi was an added bonus which worked perfectly for us. The only thing I would have liked would be to order a cocktail or two but I guess you can't have everything. Thank you Cicads, we will be back.

Room Tip: We stayed in number 5 which was perfect but I don't think you could go wrong in any room.
  • Stayed: June 2013, traveled as a couple
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Thank Tangarri1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded June 26, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013

I stayed at Cicada for 6 nights with 2 of my friends for a ladies only birthday trip to Bali and I loved it.
Having worked in hotels for 6 years I can be really snobby when it comes to where I stay so I was really surprised when I found nothing at fault with these villas.
Location, cleanliness and customer service are all key for me and I can say that Cicada ticked all the boxes....twice. The staff are amazing, always smiling and happy to help, the rooms are clean, tidy and spacious and everything is within walking distance, if you don't mind the humidity.

Tip 1: If you are offered the messages or in room dinner as part of your stay, opt for the dinner. The food is amazing, they set up your room like a private dining space and offer 3 courses of fresh and fabulous food.
Tip 2: If you plan on baking by the pool and working on your tan as I did, try and score the two lounges at the end of the pool, closest to the reception area, you will get sun all day long.
Tip 3: I stayed in Villa 4, so not sure if they are all the same, but close all the doors during the day, especially the ones to the bathroom as they are outdoor bathrooms and the rooms boil during the day.

All in all, 10 out of 10. I will be staying here again without doubt.

Well done Cicada!

K x

Room Tip: I stayed in Villa 4, pretty amazing, walked out the door and the pool was right there.
  • Stayed: June 2013, traveled with friends
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1  Thank KO85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded July 6, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

We have st.ayed here before and were happy to have stayed again and will no doubt stay next time.
The only thing which I will say and it can be said for a lot of places in Bali, is that maintenance seems to be ignored most of the time until the Hotel or villa you stayed in for years gets to the point where you don't want to stay there again.
Small things don't get fixed like the locks don't quite lock any more and the soap dispensers have lost their writing so you don't know which is shampoo and which is soap, or the tops are bent and no - one seems to care about fixing it up again, the glass doors need a REALLY good clean, paint is chipping and peeling, beds become a big saggy etc. Nothing really major but you definitely notice things that need doing.
The staff are still gorgeous and the food hasn't changed, still very good although they only do breakfasts here. There are many restaurants nearby so it's not a problem and it is lovely coming back to your villa that is all neatly serviced again and there are many plants around the pool which ads to the feel of being on holiday in Bali.
You still have to pay for the whole amount of your stay before you arrive about two weeks before which I still don't like, it's lucky I know that what I am geting for my money is value.

Room Tip: All the rooms are lovely and good value
  • Stayed: June 2013, traveled with family
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Thank RubyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded June 23, 2013

Thank you for your recent review of our property.

I am grateful to receive the constructive criticism inorder to keep your custom and that of our other loyal patrons and their return business.

We understand that maintaining the standard of the property is important.
As a rule we always have one townhouse closed down at any given time to fix the items of consideration that you have mentioned as well as others.

We then move on to the next and so forth. It would appear that you stayed in one that was probably next on the list. This cycle is permanent.

Cicada experiences not only very high occupancy but fast turn over.
Most guest due to the international nature of their travel, require late checkouts and early check ins.

As many are travelling with small children, we try to get them into their Townhouses as quickly as possible to increase their level of comfort. This at times, restrains the time we have to do a 'deep clean' as each villa requires a minimum of 4 hours and usually checkout happens all at once.

As you have pointed out also, Resorts in Bali unfortunately are against the odds in maintaining their new and fresh refurbishments due to the weather and the quality of the materials available to do the job. Things are improving on that front and most places, including ours, have a full time maintenance team that are run off their feet.

In closing I do wish to point out at this juncture that we do care. We care deeply about our property, our guests and our staff.

Regarding our Food Service, it’s not correct that we only do breakfast.
We have an extensive a la carte menu which can be viewed on our website.

We serve breakfast, lunch and dinner from 7 am until 11 pm and meals can be served after this time or before by prior arrangement.

Again we thank you for your review and apologies for any inconvenience caused during your stay. We look forward to welcoming you back soon.

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cicada Luxury Townhouses

Address: Jl. Pura Telaga Waja, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Seminyak
#8 Spa Hotel in Seminyak
#9 Luxury Hotel in Seminyak
Price Range: $140 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cicada Luxury Townhouses 4.5*
Number of rooms: 10
Official Description (provided by the hotel):
A new concept in beachside contemporary accommodation, Cicada Luxury Townhouses is where Bali holiday dreams come true. Just a short drive from Ngurah Rai International Airport and you'll be at our location in trendy Seminyak, right in the heart of where it's all happening on this magical tropical island. With the glorious golden sands of Bali's world-famous beaches only a short walk away, and surrounded by some of the island's best bars, restaurants and clubs, you'll enjoy a paradise getaway like no other. ... more   less 
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Also Known As:
Cicada Luxury Townhouses Hotel Seminyak
Cicada Luxury Townhouses Bali/Seminyak

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