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Cicada Luxury Townhouses
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Reviews (522)
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Reviewed February 22, 2013

We stayed at Cicada in Oct/Nov 12 with a group of friends. We stayed in the junior suite with our 18 month old while the rest of our friends had villa's in the resort itself. It was not ideal as when she slept in the afternoon there was no sun in the backyard by the pool. So the pool was particularly cool. We felt isolated from the rest of the resort as this suite has no access to the resort. We paid top $$ for the room as we booked early in the year. About $350 a nite for a one bedroom which is exremely expensive for what we got! We asked to move but had issues as they were quite busy as most rooms had been offered at a very discounted last minute rate. Eventually we did move rooms however ever though the Junior suit was then rebooked we were not given any credit for moving to a lesser villa. Breakfast was nice!! And the place as a whole was lovely.We were just put off with the wrong choice of room and then the difficulty of moving! The staff were lovely in particular Febry and Ria!! Next time we would book a 2 bedroom via with direct pool access.

Thanks Cicada!!!

Stayed: November 2012, traveled with family
Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded February 24, 2013

Thank you for your recent review and stay at Cicada.

We are sorry to learn that you did not find the Junior Suite suitable to your needs.
We try to ensure that the maximum amount of information is available on our websites with floor plans, photos and by our staff in return correspondance.

There is also the Tripadvisor Forum with quite alot of information pertaining to all the Townhouses in the complex as the Resort is 6 years old and has been heavily coveted by reviews.

It is fairly common practice for all Hotels and Airlines to advertise last minute specials to maximize occupancy, however you do risk to not have availability and miss out altogether should one wait until the last minute hence both have their advantages and disadvantages attached when making that decision.

We look forward to welcoming you back to Cicada for a more suitable and satisfying stay next time around.

Thank you again, we appreciate the feedback.

Executive Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

We have been staying in a two bedroom townhouse for 4 days with 4 to go as I write this review. Having stayed in another property prior to our arrival, we were so hoping that the Cicada would live up to our expectations.
The property and staff have exceeded our expectations.
The townhouses are modern, comfortable and spacious with excellent amenities. The plunge pool is compact and great for a quick dip.
The main pool is lovely and the grounds are well kept and tranquil.
Staff have been very helpful, attentive, but unobtrusive.
In room dining is good food, especially the daily breakfast, but the breakfast choices are not huge.
Services, such as in room massage are inexpensive and professional.
Reception staff have looked after all our needs making reservations, booking cars and taxis and even presented my partner with a birthday cake pool side, much to our surprise and delight.
There is no restaurant or bar in the hotel, but we would normally go out of a hotel, so this is not an issue for us.
We were lucky enough to pick up the 2 bedroom for the price of a 1 bedroom elsewhere, but it would be worth a little more for the size and quality of this property if you are in a group or traveling as a family.
You will not be disappointed.

Room Tip: We loved the 2 bedroom, with each room having full separate bathrooms with outdoor showers and baths and separate toilets. There is a road at the rear of the property that makes the second bedroom a little noisy early in the morning.
  • Stayed: February 2013, traveled with family
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1  Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded February 21, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

We stayed in the three bedroom townhouse for 9 night and loved it.
We went as two couple with two infants.
The porta cots and high chairs were complimentary, which saves having to cart those things around.
The pool was awesome, more than large enough for us all and spent our time mostly here and maybe ventured to the larger 25 meter pool once or twice. The little ones loved the pool.
Two of the bedrooms are upstairs and the other one dowstairs.
Rooms were large and spacious(even with the cots inside) each with own bathroom, however bathrooms are open planned.
The service was outstanding. Staff were attentive had breakfast cooked and delivered on time each morning.
Large living/kitchen area to laze around in. From living area to pool, large glass door there, so could keep kids inside if very young. Not a problem with us as the infants were not yet crawling/walking.

Location was great, short walk from restaurants like la lucciola, living room, potato head.
and main street close by had most things you could need, ie laundry etc.
Would definetly stay here again.
Thanks Febry and the rest of the guys for a great stay.

  • Stayed: January 2013, traveled with family
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3  Thank johnniee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded February 2, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

Stayed with 7 girlfriends for 5 days in October 2012 and loved it. We stayed in the 3 bedroom townhouse which was spacious and comfortable. The property is well maintained and the photos on the website are a true reflection of the 3 bedroom property. The staff on the front desk (Ria, Febry and Hendra) are always happy to help and housekeeping did a superb job of keeping our townhouse ship shape - we would return after a day out shopping to find everything clean and tidy. Breakfast was a nice surprise and a lovely way to start the day. There is nothing negative I can say about this property. I re-booked while I was there.

  • Stayed: October 2012, traveled with friends
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1  Thank shelley a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded January 29, 2013

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2012

Having just returned from my third trip to Bali in the past twelve months, it is safe to stay the staff and management at Cicada were lucky this time I again managed to drag myself off to the airport voluntarily, rather than them having to forcibly evict me because I couldn't bear to leave! ;)

The fact that I have returned so frequently to Bali recently is a testament for Cicada and its exceptional staff and management. Upon each return I have been so warmly welcomed back it makes it harder and harder to leave each time!

In my previous reviews of Cicada I have detailed the standard of the facilities on offer here, but I don't believe I need to do it again, you can see from the photos exactly what you will be greeted with should you choose to stay here. The highest recommendation I can give at this point, apart from moving in permanently is to say that each of my visits has been some how even better than the last. It is such a pleasure to return and be greeted as an old friend as if not a day has passed, the staff here make something that is already wonderful into an experience not to be passed up. I would not EVER stay anywhere else...

Thank you also for booking all our transfers, spa day and tours and for the lovely bottle of champagne!
Thank you to ALL of you again, for making our trip to Bali so wonderful and we'll see you again in May 2013!

Miss Amelia & Miss Katie ;)

  • Stayed: December 2012, traveled with friends
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3  Thank aboutmelbaptsmgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CicadaManagement, General Manager at Cicada Luxury Townhouses, responded to this reviewResponded December 22, 2012

Thank you for taking the time to write your recent review

We wish to extend our gratitude for your support of our work and we are delighted that you enjoyed your stay with us

Your review is noted and will be passed down to the staff for their acknowledgement of your kind words and appreciation of their services

We look forward to welcoming you back to Cicada

With thanks

Executive Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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