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All reviewsprivate poolbedroom villafree shuttleshuttle serviceour honeymoonmosquito coilsopen airwelcome drinkeach morningshort walk to the beachbreakfast is servedthree bedroomoutdoor bathroomgreat villarelaxing holidayspa treatmentsstaff were amazing
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Reviewed October 5, 2015

It was very nice to stay in Le Jardin. I Can't forget this occation. The service, food and room are exceĺlent. I feel sad to leave this place, I'll recommend to all of our relative to stay there. Cheers

  • Stayed: September 2015, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank 2509ATM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sony_1969, Manager at Le Jardin Boutique Villas, Seminyak, responded to this reviewResponded October 7, 2015

Dear 2509ATM,

It's A Blissful Day at Le Jardin Villas....

Firstly thank you very much have take valued time to share your experience stay with us at Le Jardin Villas by write a great review through Trip Advisor. We are so glad and grateful to served you during holiday in Bali stay with us. And sound good that your stay were happy and memorable. We do hope Le jardin family could meet you again with other experience in near future.
Once again thank you very much and look forward to welcoming you back again in near opportunities.

Kind regards,

Sunarga Sonny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2015

4 days stay at Le Jardin with my husband and overall great experience for what we wanted. We booked the Romance Package which was the perfect choice for us: bigger Villa, airport transfer, greeted with flowers and iced drinks upon arrival - really needed with Bali weather - breakfast and 2 massages included.

Pros:
Staff: very polite, friendly and helpful 24/7.
Breakfast: very good and was very well served in your villa, awesome Indonesian breakfast.
Location: place is very near to the beach – less than 10 minutes walking. And a bit more than that to the food places. But they provide free shuttle to Seminyak area almost at any time.

Cons:
Bedroom: Bed frame was broken since day 1 and never was fixed properly so our sleep was not as good as we expected.

Bathroom: granted it is Balinese culture to have beautiful outdoor bathroom, we preferred at least an indoor toilet seat, especially during night time when a few friends (frog, geckos and mosquitoes) come to visit you.

Security ISSUE: One night, around 9 pm we went to the Lobby to check some pamphlets for food delivery, we stayed there for about 45 minutes and we returned to our Villa, which was surprisingly with the main door opened. A maintenance staff member was in the Villa fixing some pipe, though we had not noticed anything moments before when we took a shower. Now the main door was open and staff member was in the opposite corner of the Villa with no chance to notice if someone came into our Villa and take something from the lounge area where we kept belongings as sunglasses, shoes and a few clothes, or even come in to the main room. We did not even lock the safe since we went for a moment away from the villa, but still within the complex. Therefore we “assumed” that no one would get into our room without our permission or knowledge, since we were just 2 meters away from the Front Desk area. Thankfully nothing was missed from the Villa and after a chat with Managers next morning they apologized and did not charge us for the massages that we booked in advance for that morning for the inconvenience caused.

Overall a pretty pleasant stay, but hopefully staff will be trained properly in security matters and more professionalism on handling issues and communication, not just smiles and apologies even if they did not understand the issue (lack of English knowledge in some Front Desk staff). Sometimes major issues cannot be compensated with freebies.

  • Stayed: September 2015, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank cristinacJ9720NT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sony_1969, Manager at Le Jardin Boutique Villas, Seminyak, responded to this reviewResponded September 24, 2015

Dear Cristinac,

It's A Blissful Day at Le Jardin Villas....
First of all, we would like to extend our sincere gratitude for choose Le Jardin Villas of your stay on previous holiday in Bali. We much appreciated that you have share your experienced stay and really concern about in every single things of us for our improving. As we talked at our lounge after happened to you while our staff fixing pipe connection without informing to frontliner team that make unsecured for you is as a valuable and very important for us how to improve our communication barrier. Other things, the insect as our focus too to minimize the population in future. We do apologize it was disturbing of your holiday and We learn in every matter to make our performance always be expecting to all our guest.
Once again thank you very much and do hope we can meet you again in near future, trust with better experience.

Kind regards,

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Reviewed September 12, 2015

The staff were always there and ready to help if we needed anything or if we needed to go somewhere someone was always ready to drive us there or pick us up. The property looks like it is about ready for a bit of a make over but that did not stop us having a great experience.

  • Stayed: September 2015, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank Wim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sony_1969, Manager at Le Jardin Boutique Villas, Seminyak, responded to this reviewResponded September 17, 2015

Dear Wim H,

It's A Blissful Day at LeJardin Villas....

First of all, we would like to extend our sincere gratitude for choose e Jardin Villas of your stay on previous holiday in Bali. We thank you and much appreciated that you have shared your experience stay with us and proudly we could deliver our good service to make your stay were appy and memorable. Hope we could meet you again in near future with better experience.
Once again thank you very much and look forward to welcoming you back home in near future at Le Jardin Villas.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2015

Would stay at Le Jardin again for sure. The staff are so obliging and friendly, nothing was too much trouble for them. My only comment, I like my coffee hot! Small price to pay though for a beautiful holiday.

  • Stayed: August 2015, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sony_1969, Manager at Le Jardin Boutique Villas, Seminyak, responded to this reviewResponded September 10, 2015

Dear Mr. Ken,

It's A Blissful Day at Le Jardin Villas...

Trust find you and Angela are doing well..

First of all, we woud like to extend our sincere gratitude for choose Le Jardin Villas of your stay on Holiday in Bali. We much appreciated that you have share a great review about your exerienced stay with us and we feel grateful that your stay were happy and enjoyable also it's valuable things that you have mentioned that our breakfast need to improve and we did with all our team. It's really FUNtastic time could talk with you and share about plantation character.
Once again thank you very much and look forward to welcoming you back home at Le Jardin Villas in near future.


Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2015 via mobile

Will be staying in this villa for 6 days. We felt welcomed by the staff once we got off our taxi, we were served ice cold juices and was presented garlands. Villa is big, although it does not look new, most things are okay. We are amazed by service, free transport 24 hours within Seminyak, to and fro, just a call away. Would recommend some up keeping of the villa to complete the review to a 5 star. :)

Stayed: September 2015, traveled with family
1  Thank Weehui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sony_1969, Manager at Le Jardin Boutique Villas, Seminyak, responded to this reviewResponded September 10, 2015

Dear Ms. Weehui,

It's A Blissful Day at Le Jardin Villas...

Trust find you are doing well,
Firstly we would like to extend our sincere gratitude and appreciated that you have share your experienced stay with us through Trip advisor. We are feel grateful and so happy could delivery our best service and make your stay were happy and enjoyable. We do hope can make a good moment to meet you again in near future. Once again Thank you very mch and look forward to welcoming you back home at Le Jardin Villas.

With warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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