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Reviewed June 18, 2019

Had an 8 night stay at this quirky hotel the location is ok across the road from Potato Head and about a 10 minute walk to the beach and main street of Seminyak. The rooms were very clean and serviced daily, beds and pillows very comfy, staff were wonderful they were very helpful. There are quite a few places along the hotels street were you can get a drink or meal or both but the main drag is about a 10 minute walk to Seminyak Square. Overall a very good accommodation I would gladly stay there again.

Room tip: We had a room on the 4th floor south side of the premises so it was quiet
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Phillip W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
t_nny82, Manajer at Viva Dash Hotel Seminyak, responded to this reviewResponded June 19, 2019

Dear Mr. Philip,

I would personally like to thank you for taking the time to share your experience during your recent stay at Dash Hotel Seminyak, Bali.

Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team.

The team looks forward to your return soon again to what we hope is now your home whenever you’re in Bali. I would like to take this opportunity to thank you again for staying with us and I look forward to welcoming you back again.

With best regards,
Tenny
Front Office Manager
Dash Hotel Seminyak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2019

Stayed here with two friends. Our apartment had two bedrooms and two bathrooms plus a balcony.
We found it very convenient and it worked well for us travelling as friends - great location, downstairs full-sized pool, upstairs has a cool rooftop bar with plunge pool and sun beds. There’s also a very basic gym upstairs.
Staff were lovely and super accommodating.

Some room for improvement - lighting. It’s dark in the rooms and really annoying for trying to do makeup. The bathrooms have big heavy shower curtains that block the light from the shower so it’s dark in there. The couch was strangely small for a room that seats 4, so it was a bit inconvenient for us to try and use the space. Our room also often smelled like sewage so staff kept coming in to try and clear the smell and spraying air freshener.

Overall it was a good hotel and we’d stay here again, though we’d ask to move rooms if we got another smelly one.

Date of stay: June 2019
Trip type: Traveled with friends
Thank Jenn J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
t_nny82, Manajer at Viva Dash Hotel Seminyak, responded to this reviewResponded June 18, 2019

Dear Mrs. Jenn J,

Warm greetings from Dash Seminyak Bali
We appreciate your time and effort to accommodate your recent stay at Dash Bali.

We read with regret that your experience did not meet your expectations. Please allow us to express our sincere apologies.

At Dash Seminyak Bali, we continue to strive to provide our guests with excellent service. Therefore, your feedback is very important to us.

To clarify the feedback for your information, which we reported earlier, we would like to share the concept of our hotel is customize it, but we regret if our hotel concept did not meet your expectations.
And also I want to say sorry about the smell in your room, we try to work on it.

We are doing our best to find the best solutions as part of our goal to keep and continue our service in the future.

Once again, we apologize for the shortcoming, and we want you to give us another opportunity to better serve you in the near future.

If you need more information and clarification, please feel free to call me.

Tenny
Front Office Manager
Dash Hotel Seminyak

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Reviewed June 17, 2019

We took an extremely cheap 7 night package at Dash in Seminyak, having stayed twice before in Legian. There was a lot to like about Dash. A good room, great air conditioning, room service was excellent. Good tv and internet reception. Almost all you can eat from the kitchen next door for breakfast, but freshly cooked, not a questionable buffet. We arrived around midnight, and as such we were allowed to stay in our room for a similar time on the night we left, without paying extra which was great as we were travelling on the redeye. The rooftop pool area is nothing flash but nice large sun lounges and a mini pool to provide relief when the sun was getting hot. Nice chillout music and good cocktails from the Shack. Only a couple of small improvements - the lighting around the bathroom mirror is very yellow and as the rooms are fairly dark with the graffiti on the walls, it's very difficult lighting to do your makeup. A change to whiter globes would make a big difference. The hairdryer was also hard to use and there was no power point in the bathroom for it (only a shaver outlet).

Room tip: We were in 412 and it was very quiet.
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Cheryl W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
t_nny82, Manajer at Viva Dash Hotel Seminyak, responded to this reviewResponded June 18, 2019

Dear Mrs. Cheryl,

Greeting from Dash Hotel Seminyak.

Thank you for making Dash Hotel Seminyak as your holiday destination of choice.

We thank you very much for the feedback which we consider valuable for us for constructive improvement for our facilities and services. In closing we would like to apologize for the shortfalls and we look forward to welcoming you back to Dash Seminyak when you will notice a significant improvement.

We look forward to welcoming you again at Dash Hotel Seminyak in the future. Have a bless day to you and see you again.

Best regards,
TENNY
Front Office Manager

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Reviewed June 15, 2019 via mobile

Good food, OK location, very small rooms, average staff.

At best a hotel to stay in for a couple of nights, roof top area is nice, but isolated, free mini bar refill was a bonus.

Unfortunately several of our inclusions were not offered by the staff, meals, cocktails, massages etc, when we complained the staff at reception did the Bali shrug and looked at us blankly, suddenly unable to understand us.

We checked out a day early.

Date of stay: May 2019
Trip type: Traveled with friends
1  Thank yamumsplace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
t_nny82, Manajer at Viva Dash Hotel Seminyak, responded to this reviewResponded June 16, 2019

Dear,
Warm greetings from Dash Seminyak Bali.
Thank you for taking your time to highlight on your recent stay experience at Dash Bali. We regret to read that your experience did not meet your expectations, please allow us to express our sincerest apologies.
At Dash Seminyak Bali, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our wish that you will give us another opportunity to better serve you in the near future.
Please do not hesitate to contact me should you require further clarification.

Thank you and best regards,
Yours sincerely,
Nathalina Hendarningtyas
Front Office Manager

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Reviewed June 13, 2019 via mobile

This hotel stands out for its mannequins on the balconies that you can spot on the main road. It’s just as fun and colorful inside the hotel. The rooms are spacious, well lit and enough shelves to store all your stuff. We have a room facing the street; not recommended unless you don’t mind the noise at night. It’s lucrative to add in breakfast as you can choose just about everything on the menu. Great location: within walking distance to beach and shops and restaurants.

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank Wendysdd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
t_nny82, Manajer at Viva Dash Hotel Seminyak, responded to this reviewResponded June 13, 2019

Dear Mr/s. Wendysdd,

I would like to thank you for choosing to stay with Dash Hotel Seminyak during your recent visit to Bali and for sharing your appreciation with us.

We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Dash Hotel Seminyak.

Yours sincerely,
Tenny
Front Office Manager

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