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“Exceeded Expectations”
Review of Serene Villas

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Serene Villas
Certificate of Excellence
Reviewed March 30, 2014 via mobile

My first visit to Bali, and the management of Serene Villa blew my mind away with their friendliness & detail to service. I stayed at Kiran Villa which was run by the ppl of Serene Villa. The upkeep of the rooms were excellent. Every morning our villa pool was cleaned, our personal butler arranged every details of our trip, from meals arrangements to white water rafting and SPA massages.

Stayed: March 2014, traveled with family
Thank tanjm348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded April 1, 2014

Exceeding guests expectations is our goal and we are happy to hear that we have done so with you and your recent stay. Villa Kiran one of our newest managed villas located close by Serene Villas is a modern contemporary style of holiday villa which is popular with all who stay there. Our staff are great at organizing all type of outside excursions and other activities as you have experienced with white water rafting. Come back soon.

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274 - 280 of 461 reviews

Reviewed March 25, 2014

Just had 10 nights in the Villa Palm room with 2 other couples. Service was immediate and professional. The service was excellent with staff answering any need we had. We order food within the Villa, Day trip transport and day spa services.
Location is just a short walk from main shopping and eats in Seminyak.
All were amazing services and fantastic price. Rooms and bathrooms were incredible being serviced daily we were treated like royalty. We even had 17 friends over to enjoy the suckling pig they had on the menu. They decorated the whole villa for us. It was like a dinner party. We will be staying here EVERYTIME we visit Bali. Special mention to Yudi who looked after us our entire time. An exceptional man. Thank-you Serene and see you soon!

Room Tip: PALM 1 Villa was amazing.
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  • Stayed: March 2014, traveled with friends
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Thank Bree J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded April 1, 2014

Glad to hear that your stay with us was everything that you expected and more. Our staff love preparing meals for our guests in the villas like the favorite Suckling Pig you chose. We have passed on your comments to Yudi who was happy to know that his service was appreciated and that you enjoyed your stay with us at Serene Villas. Thanks for your endorsement and we await your return.

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Reviewed March 24, 2014

We stayed at hibiscus villa, they have 30+ villas under their management; I was there with my 2 kids (2yo, and 5mths) and the services rendered there had been impeccable. The staff were friendly and answered to our every needs, from chartering vehicles (with car seats) to far off beaches, to getting mosquito coils in place. They have in every way made the stay for us as enjoyable/fussfree as possible. My only complain is that the lights were a bit dim during the night

The location on drupadi just off jalan kayu was good, quick (<5min) cab ride/walk to most of the notable restaurants, ultimo, la favera, superman pizza around the area.

Will definitely return to try the other villas out the next time we are in bali

Room Tip: keep the doors closed against mosquitoes
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  • Stayed: March 2014, traveled with family
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Thank AugustineLow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded March 24, 2014

Happy to hear that Serene was able to meet your expectations. Villa living is the perfect option especially if you have children as you have. Location is always important and today with the busy Seminyak district we are lucky to be hidden in a quite lane but still just a short walk away from all the action.

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Reviewed March 19, 2014

Just had 7 nights at Serene Villas with friends in Frangipani a 2 bedroom villa. Everything was great and any issues where dealt with immediately. Ate in 2 nights from menu and had the meat and seafood invilla BBQ once . Great food and good selection for both Indo and western foods. Enjoyed cocktails a few times also.we arrived together from another location in Bali but left separately due to flight differences. Both received complimentary airport transfers when leaving and on time. Staff great and nothing was a problem. Would stay again if travelling with another couple.

Room Tip: Frangipani was great for 2 couples.
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  • Stayed: March 2014, traveled as a couple
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1  Thank 317charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded March 24, 2014

Thank you for your feedback. Serene Frangipani is a favorite with family's and a couple of friends traveling together for their holiday and with its large indoor / outdoor space the villa is both relaxing and very functional. Glad that you enjoyed some of our Food and Beverage offerings which our staff love preparing for our guests. Welcome back for your next visit.

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Reviewed March 16, 2014

We just spent 10 days at Serene Villas with our friends. Two couples. We had the Frangipani villa. The villas bedrooms are very spacious with excellent air conditioning. The outside area is large and very comfortable. The family size pool and gardens are also lovely. Location is great , being about a 10/15 minute walk to Laksmana street where there are excellent restaurants and good shopping. The staff are all very friendly and very helpful. Breakfast was cooked and served in our villa each day and this was truly a highlight of our stay. Overall, we had a wonderfully relaxing and enjoyable stay at Serene villas and would highly recommend!

  • Stayed: March 2014, traveled with friends
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1  Thank Trudi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded March 16, 2014

We are very glad to hear that your stay at Serene Villa Frangipani was the highlight of your Bali visit. Having a relaxing and care free vacation is what its all about and putting in place all the elements to make that happen is what the team at Serene does so well. Hope to see you again soon in Bali.

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Reviewed March 13, 2014

We recently stayed at the Serene Lotus. The Villa is adorable and perfect for a couple. Wita is the sweetest and best cook. The whole staff treated us like royalty. If hiring a driver, ask for Dharma, he's awesome. I couldn't imagine getting better service anywhere else. We will definitely stay here again. Thanks!

  • Stayed: March 2014, traveled as a couple
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1  Thank DS3113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded March 16, 2014

Both Wita and Dharma remember you well. Serene Villas great location and our long term staff make the perfect combination of being in the right place with the right staff who genuinely enjoy doing all possible to ensure our guests leave with wonderful memories of Bali and their villa stay.

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Reviewed March 5, 2014

We stayed at Serene Villa in Serene Lotus villa for 5 nights and 6 days and it was the best accommodation we have ever stayed in. The staff was extremely hospitable and helpful. We had a butler named Wita who cooked Breakfast for us and presented the same in a great refreshing manner. The pool was clean with fresh water flowing all day, rooms were clean and always made up. The kitchen was fully equipped : its had running stove, juicer, refrigerator, water purifier, complete cutlery and lots of other things. The area this is located is the main market area thus quite nice. Also Kuta beach is just about 15 mins from there.They took care of all our needs and no matter what we asked and what hour, it was always made available.
In all I would say, that Serene villas made our Honeymoon extra special and there would nowhere else we can stay when we visit again. It is worth every penny you spend on it.
Have a great Holidayyy..!!

Room Tip: There is just one villa with One bedroom pool thus you should book well in advance. It is called Ser...
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  • Stayed: February 2014, traveled as a couple
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Thank Ishain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded March 16, 2014

Great to learn that you have enjoyed your stay with us so much. Honeymoons are a special time and many such couples choose to spend theirs with us. We passed on your comments to Wita your butler. many of our staff build great friendships with our guests who in turn return year after year to stay with is and re-unite with the Serene Villas team, we hope you will do so also.

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Additional Information about Serene Villas

Address: Jl. Drupadi 22, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 434 Specialty Lodging in Seminyak
Price Range: $213 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serene Villas 5*
Number of rooms: 16
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Also Known As:
Serene Villas Hotel Seminyak
Serene Villas Bali/Seminyak

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