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“Amazing Villa”

Review of Villa Abakoi

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Very good
15 reviews
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Overview
Villa -
5 Bedrooms, 6 Bathrooms, Sleeps 10
Seminyak, Kuta District, Bali

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
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English first
English first
French first
Any
English first
daveymatt
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing Villa”
Reviewed October 22, 2017 for a stay in October 2017
3
people found this review helpful

This was the second time my friends and I have stayed in this Villa. Fantastic layout and great vibes. I couldn’t speak highly enough of the staff, they are so friendly and helpful. Highly recommend.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 8, 2018
Dear Matt,
Thank you for stay with us again and always make mention our staff service.
We surely try to be better day by day, and with you also your friends that always brought happiness will be a plus to us.
Thanks again,

Regards,

Meigi Telussa
On behalf of all the Dream Team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
angelocS6...
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Exceptional”
Reviewed August 22, 2016 for a stay in August 2016
3
people found this review helpful

The venue was spectacular, the team were amazingly helpful and friendly and the location is great. I celebrated my 50th there and there was no better place to be.

Huge thanks to Nyoman and his team for helping make my 50th to be a true extravaganza.
Angelo

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Service
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 23, 2016
Thanks a lot Angelo, we all so happy can be part of your spectacular celebration, it was very special and thanks to make mentioned our staff performance, we are still try to improve our service to be better and better. See you again next time!
Regards, Villa Abakoi Dream Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swanny360
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Amazing villa experience, staff outstanding”
Reviewed July 6, 2016 for a stay in June 2016
4
people found this review helpful

I would highly recommend Villa Abakoi and its staff to anyone wishing to be treated the ultimate villa experience.

The environment, the pool, the surroundings and particularly the staff made our stay definitely amazing
Thank you Villa Abakoi

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 16, 2016
On behalf of all the staff, I wish you will come back and stay with us again on your next visit. We still on improving process and hope can serve you better next time.Cheers
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matt E
Sydney, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“FANTASTIC....can't wait to get back”
Reviewed August 3, 2015 for a stay in May 2015
11
people found this review helpful

The complete experience was fantastic.

The service was fantastic.
The house was very clean, tidy & very comfortable.
The house is PERFECT for a family stay, near the beach & Seminyak
Will go be going again, can't wait.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the service...second to none....
Liked least: my stay was not long enough
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 16, 2016
Thanks a lot Matt, await for you to come back..
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andrew P
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful Modern Villa with all the amenities!”
Reviewed July 19, 2015 for a stay in July 2015
11
people found this review helpful

Our families stayed at Villa Abakoi during July 2015. We were managed by Madhavi from Villa Getaways. Madhavi was really helpful and she attended to all my inquiries and concerns. She was prompt and responded to all my emails in a timely matter. We stayed at the 5 bedroom private villa with 2 other familes (6 adults, 6 kids) and there was plenty of space. Rooms were spacious, great open living/dining room, refreshing pool and even a spa/massage room which we certainly took advantage of. The staff were extremely attentive and met all our requirements and needs. The rooms were cleaned everyday and sheets/towels were changed on a daily basis. Even though breakfast was included and it consisted of the typical American breakfast, the staff were more than willing to provide us with an Indonesian breakfast as an alternative. Overall, we were so happy with the level of service that they provided, it made our first holiday to Bali such an enjoyable and memorable experience. Close of the main street of Seminyak, only a short stroll away. Would definitely recommend Villa Abakoi managed by Madhavi from Villa Getaways!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mizzyi
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“Good n comfortable stay”
Reviewed June 12, 2015 for a stay in June 2015
10
people found this review helpful

We enjoyed our stay in Abakoi Villa. The kids loved the private poolc especially. The staff were friendly n great.the villa was luxurious and comfy. Worth the money paid

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lionp
Lésigny
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 10, 2016 for a stay in August 2016
Google Translation
2
people found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 16, 2016
Chère "lionp"

Notre manager, Nyoman, et tout notre staff, sont vraiment désolés de n'avoir pas répondu à vos attentes et vous présentent toutes leurs excuses.
Nyoman a eu de nombreux échanges avec vos parents qui pensaient vous faire plaisir en louant la villa Abakoi en famille, et qui n'ont jamais formulé le moindre reproche durant leur séjour. Vous imaginez notre surprise à la lecture de votre commentaire...

Vous semblez avoir été très contrariée pour diverses raisons que nous allons reprendre une par une:

-Internet: Nous sommes à la même enseigne que des milliers de villas à Bali: Bien que notre contrat soit de 20 Mbits, (soit les mêmes débits qu'en France avec Orange ou SFR) nous sommes tributaires des hausses de traffic à certaines heures et le débit tombe. Nous comprenons que ce soit désagréable, et parce que des précédents guests nous ont gentiment signalé ce problème, (sans nous accabler d'une note négative...) nous changeons d’opérateur en ce moment pour un nouveau qui serait plus régulier.

-TV": Les coupures sont rares, c'est arrivé pendant votre séjour, mais le cablo-opérateur est intervenu le jour même.

-"Rations format weight watchers": Il n'y a pas de "rations " dans notre villa: Peut être vous servira t-on des oeufs aux plat au nombre de 2 ou 3, mais si vous en voulez 10, il n'y a pas la moindre restriction, si vous souhaitez 5 expressos au petit déjeuner il n'y a qu'a le demander, ...Le staff a pour consigne de vous faire plaisir, mais surtout pas de vous rationner. Mais pourquoi n'avez vous rien dit pendant votre séjour?

-Le personnel dit toujours oui, même s'ils veulent dire non": Difficile de vous répondre, il aurait fallu que nous connaissions le contexte...
-Le personnel est lent": Nous sommes à Bali, la précipitation n'est pas dans leur culture. nous faisons régulièrement des formations pour les sensibiliser à vos attentes, votre commentaire va les décevoir mais contribuera à les faire progresser peut être mieux que des compliments...

-Les odeurs nauséabondes: il s'agissait du siphon d'évacuation des eaux pluviales situé dans le gazon entre la SDB et la piscine, il était désamorçé, en quelques secondes le personnel a pu y remédier. Nous demanderons dorénavant au personnel de vérifier quotidiennement le bon fonctionnement de tous les siphons. Toutes nos excuses pour ce mauvais moment...

-Vous estimez que vos parents "jettent l'argent par les fenêtres", ce n'est pas très gentil de votre part de les remercier ainsi.
Nous aurions d'ailleurs préféré que ce soient vos parents qui s'expriment, Ils ont certainement plus d'expérience, de recul et de tolérance et ils auraient probablement laissé un avis favorable en ayant un regard différent du votre et certainement plus nuancés, concernant par exemple notre personnel qui méritait bien plus de compliments que de reproches, si j'en crois tous les précédents commentaires laissés sur TripAdvisor.

Merci d'avoir tout de même trouvé la villa magnifique, ce qui de votre part est vraiment un compliment...

Cordialement
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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