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Reviews (506)
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All reviewsplunge poolbintang supermarketmain pooldeluxe villafree afternoon teaoutdoor kitchenbusy roadfront gatesecurity staffcomplete privacythe hustle and bustlebusy seminyakour honeymoonfirst trip to balimain roadlarge bathroomevery morning
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Reviewed February 15, 2016

Thank you to the wonderful staff at Sun Island last night after my children's flight was cancelled at late notice. At first they arranged a room and reconfigured it for twin use as they were initially told that the next flight out was in two days. After going to all this trouble the airline recontacted and offered them an alternative flight via Melbourne. The accommodation was cancelled and then they went to the trouble of driving them to the airport to ensure they got there on time. Just part of the wonderful service we experience each time we stay here. Thank you for your help last night.

  • Stayed: February 2016, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandS, Public Relations Manager at Sun Island Boutique Villas & Spa, responded to this reviewResponded February 22, 2016

Dear Marvel on,

Warmest greetings from Seminyak!

We are much thankful for your kind words in appreciating all the devoted efforts to ensure our guests’ convenience at top priority. We are delighted knowing that our service won your favor, especially in helping your children out regarding to the flight issue. Rest assured we have passed your kind words to our most dedicated team as an encouragement to keep up the high level of service. Please know that we are sincerely looking forward to your return to Sun Island Boutique Villas & Spa Seminyak, hopefully, in the near future. Have a fabulous week ahead!

Yours sincerely,

Agnes Herdiasti, PR Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2016

This was my seventh trip to Bali and fifth time staying at Sun Island Villas. It was my first time going overseas without my parents and I could not have felt safer being at Sun island. The security people at the front are lovely like Anton and Wayan and are always ready to help and the office staff are very helpful and accomodating. When my driver forgot to pick me up sunisland offered to drive me free of charge to the airport!! The people in the restaurant Budhi, Yusni and G'day are beautiful and make you feel so welcomed and looked after. The location is terrific with restaurants right out the front and it us right on the street you don't have to walk down any Alleys like many of the other villa complexes but manages to stay so quiet snd serene. The Villas are lovely clean and spacious and have a lovely pool that is a great size.
I loved staying here and would go back in a heartbeat. Thank you for yet another beautiful stay.

Room Tip: The deluxe room villa has a better space such and a lounge room and bedroom it's gorgeous
  • Stayed: January 2016, traveled as a couple
    • Value
    • Location
    • Service
1  Thank Kobie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandS, Public Relations Manager at Sun Island Boutique Villas & Spa, responded to this reviewResponded February 18, 2016

Dear Kobie S,

Greetings from Seminyak!

Thank you for detailing your experience of staying with us in this review. We’re delighted knowing that your fifth stay at Sun Island Boutique Villas & Spa Seminyak was an amazing one as it got more special since it’s your first time without your family. We are so much pleased knowing that we could provide you with so much security that you felt safe with us. It is also our pleasure to know that you enjoyed our location and our serenity as well as our villas and our pool. However, what means much for us is that you appreciated devoted service delivered by our most dedicated staff from various departments. Rest assured your kind words will be passed on to our team as an encouragement for us to maintain our standard of service at high level. Since you have mentioned your intention to return to visit us in the future, please know that we’re looking forward to welcoming you back to our hospitality. In the meantime, please allow us to wish you a fabulous weekend.

Warmest regards,

Agnes Herdiasti, PR Manager

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Reviewed February 8, 2016 via mobile

We have just stayed here and it was fabulous, staff were excellent, friendly and could not do enough to help. Great facilities, excellent location. We have a villa with plunge pool that had plenty of sun, room was great size. Food beautiful. Would highly recommend.

Stayed: February 2016, traveled as a couple
Thank Beej M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandS, Public Relations Manager at Sun Island Boutique Villas & Spa, responded to this reviewResponded February 18, 2016

Dear Beej M,

Warmest greetings from Seminyak!

Thank you for taking time to write a review of your recent stay at Sun Island Boutique Villas & Spa Seminyak. We’re pleased knowing that you had a fabulous time during your getaway. It is also our pleasure knowing that our facilities, our location, our villas, and our food met your expectation. In addition, we are delighted to hear that you appreciated friendliness and dedicated service delivered by our staff. Once again, thank you for your kind words, which have been taken as an encouragement for us to keep improving our level of service. After all, we are looking forward to welcoming you back to our warmest hospitality when you visit Bali again in the future.

Yours sincerely,

Agnes Herdiasti, PR Manager

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Reviewed February 2, 2016

We arrived late at night on Christmas Eve to a very warm & friendly welcome. Our villa had a king size room with large bathroom, sep WC & shower - all beautifully appointed; the linen and towels were top quality. On the verandah there was a small kitchen with fridge, microwave and all you would need to prepare a quick meal - not that we needed to. Air conditioning (very important), TV with multi-channels, DVD & free Wi-Fi were all provided. 2 Bottles of water, bathroom products & mosquito coils were supplied daily (you did need the coils, esp if you weren't careful about keeping the doors shut once the sun went down but mosquito spray was also there). We were in Villa 1, just behind Reception which was very quiet - no road or external noise, esp at night. We had our own plunge pool with a little garden, 2 sunbed lounges with cushions, a small table & chair set, and an umbrella all in a totally private walled courtyard. Easy walk to main pool and dining where we had wonderful breakfasts most mornings. When we had early starts, breakfast was delivered to our villa. The only dinner we had was the NYE buffet, which was excellent, in fact the whole evening was great fun. The Reception, Housekeeping & Dining staff were fabulous - extremely helpful and accommodating. Location is perfect - loads of shops and restaurants to choose from within easy walking distance. The security guys at the front gate are very helpful - both getting you across the road in busy traffic and hailing taxis if needed. Altogether Sun Island Villas provided us with a wonderful relaxing holiday - and we will absolutely go back! Only 2 little suggestions - we didn't have a luggage rack for 2 suitcases, but that was quickly solved by bringing us a small table; & the fan in the toilet was a bit too noisy.

Room Tip: We found Villa 1 to be excellent
  • Stayed: December 2015, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank DAD46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandS, Public Relations Manager at Sun Island Boutique Villas & Spa, responded to this reviewResponded February 18, 2016

Dear gold-n-oldie,

Warmest greetings from Seminyak, Bali!

Thank you for taking time to post a detailed positive review of your recent stay with us during New Year’s Eve period. We are delighted knowing that you had a wonderful stay during your time at Sun Island Boutique Villas & Spa Seminyak. It’s a great delight to know that the whole private villa along with the amenities could live up your expectation and, most importantly, your needs. Furthermore, we are also pleased to learn that you enjoyed our New Year’s Eve gala dinner. However, we are extremely glad to hear that the service delivered by our most dedicated staff won your favor. Regarding your feedback about luggage rack and the toilet fan, we have noted them and we’ll make sure that certain issues would not appear as trouble in the future. We sincerely look forward to welcoming you back in the future.

Have a great weekend!

Agnes Herdiasti, PR Manager

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Reviewed February 1, 2016

We had almost two weeks at Sun Island for our honeymoon. The villas are lovely and the location is great. There's so much right outside on the street but when you retreat to the villa it's quiet and relaxing.
The real shinning star of this place is the staff. They are friendly and helpful and always happy to give advice or do a little extra to make your stay that much better. The day spa was excellent. We also did a cooking class which was lots of fun and tried our fare share of room service.
Highly recommend.

  • Stayed: January 2016, traveled as a couple
    • Rooms
    • Service
Thank Jess H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandS, Public Relations Manager at Sun Island Boutique Villas & Spa, responded to this reviewResponded February 18, 2016

Dear Jess H,

Warmest greetings from Seminyak!

Thank you for taking time to write a review of your recent stay at Sun Island Boutique Villas & Spa Seminyak. We are much pleased knowing that you had a lovely time during your honeymoon getaway. It’s pleasing to know that our location and activities we offer met your expectation in a memorable way. We are glad upon learning that you took your time to try several things like cooking class, spa, and room service – which apparently you enjoyed in the end. However, we are most delighted to hear that you appreciated our dedicated staff for those devoted services they delivered. Once again, thank you for your kind words, which we have taken as an encouragement for us to keep maintaining our high level of service. In addition, we’d also like to thank you for recommending us to other travelers. We do hope to welcome you back during your next Bali getaway in the future, possibly with family or colleagues. In the meantime, please allow us to wish you a great weekend.

Best regards,

Agnes Herdiasti, PR Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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