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“First trip to bali”

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Villa Seminyak Estate & Spa
Ranked #45 of 143 Hotels in Seminyak
Certificate of Excellence
Tooradin, Victoria, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“First trip to bali”
5 of 5 bubbles Reviewed August 29, 2013

The service was five star the staff were friendly, polite and very professional .
The villa was very comfortable, clean with a great rain shower..
awesome pool with swim up bar.
Fiver star buffet breakfast.
Five star spa i enjoyed a traditional Balinese massage and other treatments.
On site entertainment.
Thx heaps Artha, Entit and RAtna.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putu R, Manager at Villa Seminyak Estate & Spa, responded to this review, September 4, 2013
Dear Diane B

We are glad to know your first time in Bali found five star services in our villa, very friendly and professional staff, room was comfortable and clean, delightful breakfast as well as five star massage.

Please be assured that we would share it to all of our team and of course to the exceptional staff Arta, Entity (Tiana) and Ratna. We are very sure to this wonderful comment would make them very happy and looking forward to welcoming and delighting you again with exceptional and excellent experience on the next holiday with us in the near future.

Sincerely
Putu Riana
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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900 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (232)
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English first
Sydney, New South Wales, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 24, 2013

We stayed in a lagoon villa for 3 nights and found it to be great. Although we didn't use the pool (we were out most of the time we spent here, so really only slept here) it was very inviting being right at the front door! Mosquito's were a problem unfortunately. They seemed to come in through the bathroom window and despite us keeping the bathroom door closed, they still found their way in. Reception gave us mosquito coils that seemed to help a bit, so heads up - ask for coils as soon as you check in. It was about a 10-15min walk down toward the main street where you can go for dinner but if you're after somewhere that is really central and easy walking distance to the restaurants/shops, I probably wouldn't recommend it. Service was fantastic, the rooms were clean and comfortable.

  • Stayed August 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
2 Thank c_walt84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putu R, Manager at Villa Seminyak Estate & Spa, responded to this review, September 4, 2013
Dear c_walt84

Thank you for your great review following recent stay with us and we are glad to know you have got a very fantastic services.

We are also most concerned to read your feedback over the mosquito, please be assured that feedback has been shared and some plan would be taken for further improvement.
Again to thank you very much for your review and we are looking forward to seeing you again and delighting you with an excellent services in the near future.

Sincerely
Putu Riana
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 24, 2013

From an often hard to please 'young' 60 year old couple from good old Melbourne,Oz!.
We stayed for three nights and enjoyed all aspects of the accommodation. We stayed in a Jacuzzi Suite and found the privacy and space great; excellent yard and lawned area and undercover outside area. Breakfast was excellent, the attention to comfort and all things by staff was as good as it gets. Ratna (she is a gem!!!) and other staff were always looking to assist whether it be comfort, transport around and for trips, or any needs while we were there. We thought that we had low pressure in the shower on arrival; someone attended within minutes and it was readily fixed. The village backs onto Seminyak St and this is a plus as restaurants and shopping is close by; as it it in most parts of Bali. Beach is not too far away and probably a 15 minute walk. Only downside we thought was that the bathroom could have been a little brighter, but not a big issue at all.
Great job by all the staff!!!
Thank you again. The Cass's

Room Tip: For anyone wanting a spacious villa with jacuzzi, and all the best of service from the staff at all...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank tcass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putu R, Manager at Villa Seminyak Estate & Spa, responded to this review, August 27, 2013
Dear tcass

We are very exciting to read a great comment and thank you so much to share it with others.

We would be very happy to share it to all of our team and also especially to Ratna who always delivering an excellent services to all of our guest. Please be assured that this comment would encourage them to keep delivering an excellent services where possible.

We are very happy to be acknowledged that you loved with Jacuzzi Villa and we are looking forward to seeing you again and delivering an excellent services to you on your next holiday with us in the near future.

Sincerely
Putu Riana
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed August 21, 2013

We stayed in a lagoon villa and generally found it to be quite good. The bed and pillows were very comfortable and the rain shower was fantastic. That said, the layout of the room was a bit strange with the stairs to the mezzanine bedroom being very steep and a little irregular. There was only a small and uncomfortable 2 seater sofa downstairs and the mini bar was outside where anyone could access it (fortunately this didn't happen). We had some trouble from mosquitos and I would suggest the hotel invest in mosquito nets as the mosquito coils and Baygon spray they provided didn't really have much effect. The pool was quite pleasant and having dedicated pool loungers in a private area was a nice touch. The breakfast is good and there was free Wi-Fi throughout although it was slower in the rooms than in the lobby. The staff were fabulous: always happy to drive you to the main road in a buggy and they also allowed us to shower in the spa before our late evening departure. I found Seminyak itself to be quite hectic but the resort is in a lovely quiet area surrounded by other villas.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Choppies64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putu R, Manager at Villa Seminyak Estate & Spa, responded to this review, August 27, 2013
Dear Choppies64

Thank you for sharing experience following recent stay with us and we are delighted to learn for some feedback that we value very much for the improvement.

We are also very happy to know that our staff have delivered excellent services, always very helpful and left a great impression on you. We are looking forward to seeing you again and delighting you again with an excellent experience in the nearest future holiday.

Sincerely
Putu Riana
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed August 19, 2013

This hotel is great for couples. Nice and secluded, yet only a 5 minute walk to Bintang Supermarket.

We stayed in a 1 bedroom jacuzzi villa, which we also used as a plunge pool. Unfortunately, we were right next to the main pool which one night meant a group of bogans were rowdy and boisterous during their midnight swim/ pool party. That was the first night. Not exactly a great welcome.

The villa has high, traditional roofs. Unfortunately, this means the small airconditioner is not effective at all. I got heat stroke during my stay (it was the week of 40 degree temps everyday) and it wasn't very comfortable in my room while I was trying to recover. The open thatch of the roof houses birds who nest in there making a great deal of noise and the mosquitos find it really easy to get in, meaning you sleep in a net and spray the room a lot.

I had accidentally mixed up some clothes in the dressing gown on the floor (recently purchased brand new swimwear). When the room service came in to clean, they picked it all up without checking and took them away. When I approached the reception about it they said they would have a look (after much confusion about what I wanted- they insisted several times that I must have it in the room and that they didn't take it). I asked every day for the last four days of my stay and it was the same thing every time , "we don't have them", "they must be in the room", "are you sure you looked properly?", "ok, ok, we will have a look". I'm assuming they never did as I never heard back about it and to this day have not seen my swimwear since.

The pluses though were the pool and the small garden which were great for getting outside and relaxing during the morning and afternoon when it wasn't hot. The garden is beautifully cared for and looks gorgeous. The pool is also a plus- my partner hardly got out all week.

The spa is incredible. Really well done and the ladies there deserve a pat on the back.

Whilst this property appealed to us because it allowed us to get away and spend time as a couple, the fact that the rooms were so uncomfortable (hot and mosquito ridden) means I probably wouldn't stay again, but I will be back to use the spa (highlight of the stay).

Three stars, for the spa and the gardens/ private pool.

Room Tip: Choose a villa away from the shared pool.
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Ames2510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putu R, Manager at Villa Seminyak Estate & Spa, responded to this review, August 22, 2013
Dear Ames2510

Thank you for taking your precious time to share our villa was great for couple following your last stay with us on November 2012. We are pleased to inform that we also have other type of villa is great for family and group with private and sharing pool.

We highly appreciated to have some feedback in regard to the traditional roof and air conditioning, pleased be informed that the roof has been changed with new one as well as air conditioning, now the Jacuzzi villa has been renewed and refurbished. and also with refer to the lost of swim suit, we had checked into daily operation report to both department Front Office and Housekeeping that the staff had tried to find out accurately and no such those item have been found. We would like to offer our sincerest apologize and we do hope it would not cause you much inconvenience to the problem that you have encountered during stay with us.

It would be our great pleasure to invite you again to stay with us, I and team will take the utmost care to ensure you are accommodated in everything you desire.

Sincerely
Putu Riana
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Jetty, New South Wales, Australia
1 review
5 of 5 bubbles Reviewed August 13, 2013

You cannot say enough about the staff and the service which makes your stay even more enjoyable. Ratna (the beautiful flower) and Ayu have exceptional people skills and are some warm and welcoming. The location is excellent, within easy walk to the main shopping areas in Seminyak and the beach. The villa we had was wonderful and having your own private pool makes the stay even more special, no sharing with other people and especially children, would highly recommend the villa to any one to stay in. Will be definitely coming back when ever we can .... it was easy.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Debra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putu R, Manager at Villa Seminyak Estate & Spa, responded to this review, August 21, 2013
Dear Debra F

Thank you for taking your time to share excellent experience following recent stay with us and we are delighted to learn that you had no any much trouble during stay with us as the staff always more than happy to serve with enjoyable experience.

We would share it to all of our team and especially to the exceptional staff Ratna and Ayu. We are really sure that they will be very happy to hear it and it would encourage them to keep endeavor strive for excellent. And also we are pleased to know you liked with the location of our villa, fully private and easily to get shopping, dining as well as going to the beach.

It would be our great pleasure to welcoming you again and please be assured that another excellent experience would be deserved it for you on next stay with us.

Sincerely
Putu Riana
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gisborne, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

Our recent stay in a royal suite at Villa Seminyak Estate & Spa was the best holiday we have ever had. The staff went out of their way and nothing was too much trouble for them. Particular mention should go to Ayu our villa host who treated us like family, Ratna, the most beautiful flower in Bali greeted us every day with a smile and a hug and always enquiring as to what sort of day we have had. Wayan our barman greeted us with the biggest smile & made the best cocktails. The girls at the Lagoon Spa are exceptional and really know how to make you relax. The location is great as it is only minutes to good shopping & restuarants. Staff are even happy to drive you there. In all, I and my family would not hesitate to stay at this location again.

Room Tip: Royal Villa Suites are the best way to spend a quiet and relaxing holiday with no expense spared. Th...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalek281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putu R, Manager at Villa Seminyak Estate & Spa, responded to this review, August 20, 2013
Dear Dalex281

Thank you for not being hesitate to stay with us again on your next holiday in Bali, we are proud to have such a good comment as you have shared it with others through this site.

We would share it as well to all of our team and especially to the exceptional staff AYU, RATNA, Wayan the barman and the girls at lagoon spa. It would definitely encourage them to continuously provide an excellent services. We are also pleased to know that you liked with the location of villa where shops and restaurant could be reached by walking distance.

You would be deserved to get another excellent experience and we are looking forward to delighting you again with the most excellent experience in the near future.

Sincerely
Putu Riana
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Seminyak Estate & Spa

Property: Villa Seminyak Estate & Spa
Address: Jl. Baik Baik, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#39 Spa Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villa Seminyak Estate & Spa 3*
Number of rooms: 10
Official Description (provided by the hotel):
Villas Bali: Villa Seminyak Estate & Spa awaits you with a combination of traditional and Luxury private pool villas with private swimming pools, is the perfect group or family villa, Honeymoon, Holidays, and vacation choice for a memorable get together with friends or for your family holiday. ... more   less 
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Also Known As:
Villa Seminyak Estate Hotel Seminyak
Villa Seminyak Estate And Spa
Villa Seminyak Estate & Spa Bali

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