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“Awesome location and service”
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View to villa from the pool area
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Excellent
57 reviews
View to villa from the pool area
Dining/living
View to kitchen
Living area
Sitting area for TV viewing
Open living area fronting onto pool
Kitchen
Pool
Lounge area
Bedroom one
Bedroom one
Bedroom one
Bathroom one
Bathroom one
Bedroom two
Bedroom two
Bedroom two with pool in background
Bedroom two features black and white art and furnishings
Bathroom two
Bedroom three
Bedroom three
Bathroom three
Black marble ensuite with bath
Night view
Garden gazebo
Garden detail
Gate to Villa Sitara mirrors its sister villa gate - Taman Rahasia - which is next door
Photo from guest - Sitara is an elegant but child-friendly villa. Even provides geckoes to play with
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Seminyak, Kuta District, Bali

Reviews from our community

Excellent - based on 57 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Any
English first
English first
Italian first
Any
English first
gadisjay
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Awesome location and service”
Reviewed February 12, 2015 for a stay in January 2015
1
person found this review helpful

Thanks Linda and Solei first! I've got the parcel from Solei a few days ago. I left my scarf in our bedroom...so My husband who booked the villa emailed to Linda and Solei sent it back to us! Great Service! The villa itself is close to main Seminyak area, supermarket, money exchange and etc so we could just walk everyday. Brekky and cleaning services except Sunday, nice pool were lovely. Services by Balinese staff was fantastic. First day we were disappointed that mangos was falling off the tree so we couldn't seat on the sunbathing chairs but they cut off all the mangos for us. Everything was great except my families were horrified by insect every night and 6am wakeup call (sounds like praying with microphone) from near the villa. Anyway it was a great experience staying there!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 14, 2015
Hello

I'm so glad you received your scarf ok. And we really enjoyed having you stay with us. Mango season can be a bit of a game of dodging - but great to eat once caught :) In fact - normally we give them to the village but they were a little late picking them this season. But I'm glad the staff sorted that out

Unfortunately the mosquitos have been particularly bad this season - to the point we're going to even try to enclose a part of Sitara's living room to shut them out, and we're fogging a few times per week now to help eradicate them. We recommend everyone (for future guests reading this) should put on a cream morning and evening regardless (which we provide in the villas) - but we totally understand that it was a terrible season for them!

We're so glad you enjoyed your time with us and hope to welcome you back on your next trip

Warm wishes
Linda, Ash and the Sitara Villa Group staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marianne...
Perth, Australia
Level 5 Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Disappointed”
Reviewed January 7, 2015 for a stay in January 2015
1
person found this review helpful

I had chosen to stay at the Villa Sitara because of all the good reviews that I read. I had booked and confirmed on two occasions with the owner 6 months before arriving, to get the 3 bedroom villa as there were 5 adults only to be told when we arrived that we only had the 2 bedroom villa with a very uncomfortable fold out to be wheeled into the main bedroom. I was led to believe that it was my mistake until I proved through the confirmation email and only then was I offered a reimbursement which was poor effort. We were also led to believe that we could get transport to the airport but was told 'no' by Asher. Then was asked on the morning of leaving by a staff member if we required it after already having booked and paid for other transport. There was no introductory welcome to tell us anything - just a key. We were told the mistake was with flipkey even though all correspondence was made with the owner. It was a great disappointment and discomfort for the adult sleeping on an old spring felt fold out. The pool was also not cleaned once whilst we were there and I was picking up clumps of dirt entwined in blond hair (we have black hair) from the bottom of the pool.Never again at this villa.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Deny our housekeeper.
Liked least: The change from 3 to 2 bedrooms without notification and little communication.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 10, 2015
Hello

We totally understand your annoyance and disappointment and we would feel exactly the same. We'd like to just clarify though that the error was in fact made by the booking engine, which caused you to be allocated Villa Shanti as opposed to Sitara. Although we only take a maximum of 4 adults in Shanti, we let the booking go through to accommodate your request. Normally, with that number of guests we would have charged a supplement for the additional bed, but again, not realising that we were talking different villas, we let that go too. This was explained to you at check-in

When we realised the mistake (something that has never happened to us in the 5 odd years of running villas) we immediately reduced the price further and tried to accommodate and help you. We also DID offer you free airport transfers, although this is not normally included for a 2 night stay, however you had arranged your own driver

We are genuinely sorry about the mistake and have taken it up with the online booking engines we deal with, and we're so disappointed your annoyance affected your overall view of your stay and the Villa. As I'm sure you'll see from all the other reviews, we really aim to help guests have the most enjoyable stay possible so we apologise for the inconvenience. We would just like to point out one thing - our rollaway is actually the deluxe wider bed, with a thicker than normal mattress - but again we understand this is not the same as the normal bed, and understand your complaints

Kind regards
Sitara management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
domturner...
united kingdom
Level 3 Contributor
11 reviews
“I wish that I was there now!”
Reviewed November 14, 2014 for a stay in May 2013

Slick! Chic & deluxe. Are 3 words that spring to mind and that is coming from a fellow hotelier. The villa is the same as the pictures. The location is quiet and serene, yet a short walk from Seminyak. The staff are exceptional, always smiling, accommodating and never invasive. When I need to go to my happy place I can go here too.

Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 17, 2014
We are so glad you enjoyed your stay - and it's a wonderful compliment to receive a glowing review from a fellow hotelier! Hopefully we can welcome you and your family back soon, and good luck with your high season...

Warm wishes
Linda, Ash and the Sitara Villa staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lauren520...
Adelaide, Australia
1 review
“absolutely beautiful villa”
Reviewed November 2, 2014 for a stay in October 2014

well worth the a stay at this villa. had everything you could want and the staff were more than helpful and welcoming. highly recommend

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The villa itself, with the rooms and private pool and area to relax
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 17, 2014
Thank you so much for reviewing your stay with us - we're glad you enjoyed your holiday and the facilities we provided

Warm wishes
Linda, Ash and the Sitara Villa staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MrOyvind
Melbourne, Australia
Level 6 Contributor
121 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Comfortable Seminyak Base”
Reviewed September 22, 2014 for a stay in September 2014
1
person found this review helpful

We highly recommend Sitara Villa.

The experience starts when the research does and Linda was very patient, responsive and helpful despite our barrage of questions. It continues when you get to Bali and the ever smiling and helpful villa manager Soleil is at the airport to pick you up. When we arrived at Sitara Asher the owner was there to personally greet us which was a very nice touch.

As for the Villa itself it's in a pretty good location and is very well appointed. Everything worked and was kept clean and organised by the attentive and accommodating staff. We spent many hours lazing by the pool as we considered and planned our next outing be it less than 5 minutes by cab to Seminyak Square or something further afield.

Initially we didn't walk down J Laksmana as we were travelling with three young kids but once you get used to the traffic it's a pretty easy 15-20 minutes to the beach.

The in villa dining was very good. The daily breakfast was delicious and generous and the cries for extra pancakes from the kids were never ignored by Venny and her lovely team. We only had dinner once: the Indonesian curry and sate's. Yum! Why didn't we have it more? Basically it was so convenient to get down J Laksmana that we instead did that over and over. Also, see our other review for the excellent Meja!

All in all Sitara is a very good villa in a convenient location and represents exceptional value. I recommend it highly and welcome any questions from intending visitors.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Proximity to central Seminyak without central Seminyak prices
Liked least: Mosquitos. But what can you do?
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 17, 2014
We were incredibly happy to receive such an extensive and wonderful review - not just because we then know that our services and approach make guests happy, but also because informative reviews really help travellers, and you provided great details of the area and what is available. Thank you!

We hope to see you back on your next trip - Venny loved having your children around!

Warm wishes
Linda, Ash and the Sitara Villa staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hannah A
Auckland, New Zealand
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Highly recommend for a relaxing holiday”
Reviewed July 22, 2014 for a stay in July 2014

Our friends and I were very impressed with the flexibility, kindness, and efficiency of the Sitara staff. The villas were absolutely stunning and a great location if you want to be in the Seminyak area.

Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 28, 2014
Hi Hannah

Thank you for your lovely reviews for the 2 villas you stayed in during you stay. It was lovely having your group as guests and we hope to see you on your next trip to Bali

Warm wishes
Linda, Ash and the Sitara team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vook
Perth, Australia
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Awesome family holiday!”
Reviewed June 29, 2014 for a stay in June 2014
1
person found this review helpful

Our 8 day stay at Villa Sitara in June was perfect. We arrived to a beautiful pancake breakfast for my sons 8th birthday, decorated with balloons and even a special, handmade kite as a gift from Sitara! The kids got to fly it with the locals on the adjacent rice fields :) The villa itself was very spacious and although modernly furnished, it still had lots of 'Bali' charm. The pool was very cool and refreshing which is a nice change from most we've had in the past that have been like a spa baths! Our booking was very professionally handled by Linda and Asher and any questions we had were answered quickly and easily. There were a couple of small issues during our stay that were sorted out and fixed immediately. Soleil and his team were eager to please and did everything in their power to make our stay an enjoyable one, so a BIG thankyou to all of you! Asher even came to our aid with our unusual request for an acoustic guitar....thanks so much for that Asher, my daughter was very appreciative! :)
A bit of feedback from the kids......
Charley aged 9 says ... "I loved the beautiful gardens, pool and cute geckos!"....
Kai aged 8 (on day of arrival) says ... "The king size bed was awesome and it was really cool how everything was outside except for the bedrooms!"
We also came across a great restaurant about a 5 minute walk away called 'Cafe Moonlight' and cannot recommend it highly enough! - fantastic fresh, healthy food in an clean, ambient, quiet setting.... it's quite hidden away down a gang (alleyway) opposite Flamboyan (across main road) - will not disappoint!
Thanks again guys! We had an awesome family holiday and would have no hesitations in staying with you again and we will be sure to recommend you to our friends! :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: quiet private villa away from traffic noise, lovely garden setting
Liked least: Hard to get taxi in Kuta direction on the busy road outside Gang
Traveling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 29, 2014
Hi Shantelle

Thank you so much for the wonderful review and for providing relevant and terrific feedback for future guests!

It was a pleasure dealing with you from the very start and we're so thrilled that Kai enjoyed his birthday and the whole kite-flying experience. I can honestly say that the staff loved helping make your stay as pleasant and enjoyable as possible

We would love to welcome your family back anytime - and please thank your children for their own personal reviews :)

Warm wishes

Linda, Ash, and the Sitara Villa Group team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Adults2
Children0
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