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“Peeping Tom staff”

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Villa Kubu Seminyak
Ranked #8 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed December 21, 2012

The stay was great until one of its staff did a peeping Tom on me and my wife.....you decide for yourself....no privacy at all..... Also when me and my wife in the bathroom having a bath...they simply walk in and do mosquito spraying...what if we came out naked!!!! The worst nightmare of my vacation happened here..

Stayed: December 2012, traveled as a couple
8  Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villakubuseminyak, General Manager at Villa Kubu Seminyak, responded to this reviewResponded January 16, 2013

Dear Alan

Thank you for bringing this matter to our attention,
Please accept our deepest apologies once again for the intrusion on your privacy,
In relation to the peeping case we have dismissed the two members of staff concerned after carrying out an intense investigation. We wish to write that we take all our guests privacy very seriously and that we will not allow any infringement by staff. We have also sent you an e-mail with our sincere apologies and the 2 nights stay offer is waiting for you should you decide to visit us again and allow us the opportunity to give you the stay you deserve.

Best regards from Villa Kubu

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466 - 472 of 635 reviews

Reviewed December 13, 2012

We very much enjoyed our 6 day stay at Villa Kubu - the villa we choose from the website was spacious and its pool large and surprisingly deepish (neck-high in all areas below the single flight of stone steps). The Cafe restaurant was an unexpected bonus delight - Rita the chef clearly takes great pride in obtaining quality, fresh (unfrozen) produce whenever she can, and enjoys preparing very tasty fusion cuisine, including her 'specials-of-the-day'. We ate 'in-house' much more than we'd expected, allowing us to enjoy the villa more during the evenings. Breakfasts are available in room or at the cafe - a nice choice. All in all highly recommended.

Room Tip: The Villa Kubu website has a resort layout plan, plus floor plans and photos for each villa that pro...
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  • Stayed: December 2012, traveled as a couple
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Thank RobAts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villakubuseminyak, Front Office Manager at Villa Kubu Seminyak, responded to this reviewResponded January 16, 2013

Dear Robats

Thank you for taking the time to write a review on us, Rita and the team are very happy that you enjoyed the Kubu Café and the food we serve, we couldn’t have said it better ourselves!

We are glad you enjoyed your stay and we look forward to cooking for you again soon

Best Regards

Rita and the team at Kubu

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Reviewed December 10, 2012

We stayed at Villa Kubu at the start of Dec 12 for 1 week. (villa 10)
The villa was wonderful, clean well laid out and comfortable.
The pool and bale were beautiful and the bathroom was simply amazing.
The staff here are really friendly and would do anything you could possibly want. They always had a smile on their face and made you feel so comfortable.
They provide a very professional service and respect your privacy.
The villa has a great 3 flag system for communicating with staff
Red- do not disturb
Green- please enter to clean our villa
Yellow- to indicate villa is rented
You simply hang your flag outside your front gate!
They have a wonderful small cafe with well prepared and presented food and a nice in house spa.
You could do as little or as much as you like here as they do offer some great services
Scooter hire
Car hire
Tours with a guide in a modern air conditioned car.
clothes laundered
Spa treatments and more..
and your breakfast made in your own kitchen in your villa.
We had only two issues the inside shower head needed replacing as it was well worn and we found the mattress to hard (but this is a personal thing and others might not mind it)
We liked this little slice of paradise and would happily return again.

  • Stayed: December 2012
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1  Thank Ok2dream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villakubuseminyak, Front Office Manager at Villa Kubu Seminyak, responded to this reviewResponded January 16, 2013

Dear ok2dream

We are glad we gave you a holiday to remember here in beautiful Bali and thank you for your kind words, on behalf of all the staff here at Villa Kubu we look forward to having you stay with us again next year, and wish you a happy and prosperous 2013!

Best Regards
The Kubu team

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Reviewed December 6, 2012

We stayed in villa 11 late November the pictures do not do it justice. Everything was perfect the air con worked fantastic, the pool and outside area was our own personal paradise. The staff were exceptional and nothing to much trouble. Would highly recommend the day trip booked through the villa excellent value. The only thing I would suggest is for breakfast if you are leaving for a trip order it the night before for the time that you want it. Thank you villa Kubu for making our stay in Bali a time to remember. We will definitely be back next year.
Mr Rodney and Karen

Stayed: November 2012, traveled as a couple
Thank Kazzipooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villakubuseminyak, Manager at Villa Kubu Seminyak, responded to this reviewResponded September 4, 2016

Greetings Kazzipooz from Villa Kubu,

Thank you very much for your kind review and apologies for the very long delay in replying!

We are thrilled you enjoyed your stay enough to give us a 5* rating and hope that you can make it back to visit us again - since your stay every villa has been fully refurbished and our many returning guests have been delighted with the results.

Do please try to come back and see for yourself.

Warm regards,

The team at Villa Kubu.

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Reviewed November 16, 2012

A must for anyone. A fantastic place to stay, Staff very helpful and professional. There where 12 of us and we all had nothing but great reviews. Good location, short walk to beach and shops. The pictures don't do it justice. From rooms to pool and surroundings, it was beautiful. We as a group have already discussed going back to this villa next year. No complaints.

Room Tip: Absolutely massive room to the rear. If you are in a group and you get this room you will be blown a...
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  • Stayed: November 2012, traveled with friends
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1  Thank Nicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villakubuseminyak, Front Office Manager at Villa Kubu Seminyak, responded to this reviewResponded November 20, 2012

Dear Nicky

Thank you for taking the time to write a review for Kubu.

We are very happy that you liked Lataliana and from our own personal experience when dealing with big groups it is not always easy to please everyone but we are very happy to hear that the group was satisfied and on behalf of all the staff and Lataliana we would like to thank you for your kind words and look forward to hosting you next year !

Sampai Jumpa (Till we meet again)

The Lataliana team

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Reviewed November 13, 2012

An awesome place to stay. Nothing was too much trouble for the staff who were so helpful & freindly. Make sure you spend a few days just to relax around your private pool. Nice & close to Seminyak & the shopping, rewstaurants & bars etc.

  • Stayed: November 2012, traveled as a couple
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Thank Paul3872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villakubuseminyak, Front Office Manager at Villa Kubu Seminyak, responded to this reviewResponded November 20, 2012

Dear Paul

Thank you for you kind words, the staff have been notified and on behalf of everyone here we are happy you enjoyed your stay with us and look forward to having you stay with us again :)

Regards

The Kubu team

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Reviewed November 13, 2012

This was our first time in Bali so I didn't really know what to expect. If I had any expectations- they would have been exceeded, both by Bali itself and Villa Kubu. The Villa 2 was lovely, not amazingly opulent but really lovely and well looked after. The grounds are immaculate and the staff exceptional. Nothing is too much trouble. Bedrooms are a great size and obviously so much more space than a hotel room situation. We have a four year old and they put a pool fence up. She is old enough not to go near the pool - it was mostly to stop her accidentally falling in. The fence is absolutely not suitable for very little ones, in my opinion, as it is just bamboo fencing meeting up to the foliage of the garden. An adventurous 1-3 year old would definitely get into the pool area. The breakfasts are great and for children it is helpful to have that early in our villa and not have to race out to get breakfast first thing. Al in all a great family holiday. We would definitely stay here again.

  • Stayed: October 2012, traveled with family
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Thank AChow333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villakubuseminyak, Front Office Manager at Villa Kubu Seminyak, responded to this reviewResponded November 20, 2012

Dear Achow 33

Thank you for taking the time to write a review for us as this means alot for us and the team here :)

Let us begin by saying welcome to Bali! We are happy you enjoyed your holiday here and that the Villa met your expectations and it is true while most people choose hotels Villas are now a growing trend and a spacious and more personal alternative.

Regarding the pool fence, thank you for your suggestions we will implement them in the future when dealing with more risky situations and appreciate your patience and understanding with the issue. We will most definitely come up with a solution for more adventurous infants!

So on behalf of the team here at Kubu we wish you and your family all the best and look forward to hosting you here at Villa Kubu again.

Best Regards

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Additional Information about Villa Kubu Seminyak

Address: Jl. Raya Seminyak Gang Plawa no. 33F, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Seminyak
#7 Spa Hotel in Seminyak
#8 Luxury Hotel in Seminyak
Price Range: $213 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Kubu Seminyak 4*
Number of rooms: 27
Official Description (provided by the hotel):
Villa Kubu is a stunning estate right in the centre of Bali's hip Seminyak, combining the privacy and luxury of one, two and three bedroom private pool villas, with the convenience of full hotel services, including Spa Venus, The Oasis Restaurant & Bar and our renowned Kubu concierge, who start tailoring your Bali holiday experience from the moment you book. A brand new website now allows individual villas to be browsed and booked, showing specials, new image galleries, floor plans and even Virtual Reality walk-throughs for each property. Honeymooners and couples love the tropical romance of our one-bedroom villas, while two-bedroom and three-bedroom villas provide ample space for families and larger groups. The estate is just minutes from Seminyak's very best stretch of beach, swept pristinely clean each morning and home to the renowned KuDeTa & Cocoon Beach Clubs, and within walking distance to some of Bali's most fashionable restaurants, bars and boutiques. Owned and managed by Australian designer, Dee Mytton, together with her 106 Balinese staff, these beautifully-appointed villas blend traditional Bali design with contemporary elegance, each with a large private swimming pool set in vibrant, tropical gardens. Each of the spacious and elegant villas also offer kitchens and maxi-bars, air-conditioned rooms, complimentary high speed wifi, made-to-order breakfast, full room service, free airport transfers, complimentary shuttle, 24-hour concierge and security, plus in-house spa treatments. ... more   less 
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Also Known As:
Villa Kubu - Seminyak Hotel Seminyak
Villa Kubu Seminyak Bali

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