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“Exceeded every expectation” 5 of 5 stars
Review of The Ulin Villas & Spa

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The Ulin Villas & Spa
Ranked #7 of 137 Hotels in Seminyak
Certificate of Excellence
Singapore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Exceeded every expectation”
5 of 5 stars Reviewed January 5, 2013

We were really looking forward to beginning 2013 with a short 5 days visit to Bali and had checked into one of the designer villa resorts in Seminiyak. Much to our dismay, the Villa lacked even the most basic of services. Luckily for us, I had been in contact with Pak Wayan, the General Manager of The Ulin Villas and Spa. I reached out to him by email re the possibility of getting a villa and within a matter of minutes he responded positively and sent over a car to fetch us.

In hindsight, it was the best decision we made throughout our brief holiday. Despite the rainy weather, just staying at this small resort made it all worth while:

- It is brilliantly located at the center of Seminiyak
- The service is impeccable - Particular mention to Ibu Wira and Ibu Delma
- The room service food is very good
- The SPA is just perfect
- And finally, the Villas are just perfect. Clean, well maintained and top quality.

We will certainly be recommending this to all our friends and family and personally look forward to visiting again......soon.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Ranjit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, January 20, 2013
Dear “Ranjit K”

Thank you very much for taking the time sharing your review. I am thrilled to hear that your holiday with us was fantastic and exceeded your every expectation. It was also a pleasure meeting you few times during your stay. Thank you for talking highly about the level of service performed by our team members especially Ms. Wira and Ms. Delima. Glad to hear that you got the chance to try our spa and our food services. I am happy to hear that you loved it. Once again thank you very much for your review and we look forward to seeing you again soon.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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579 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 25, 2012

1. Impeccable services - Friendly staff, flexible check in and check out timings (we got extended check out time till 6pm as our flight was shceduled at night), complimentary drop off at Kuta and Seminyak area (loved this), complimentary bicycles rental, free drinks (including Bintang beer) and snacks topped up daily....etc..just too many freebies

2. Breakfast - great varieties from local to american breakfasts, all cooked a la minute at your villa, and the food was great!

3. Personal touch - we celebrated one of our most unforgettable anniversaries at Ulin Villa, and the staff were so sweet to arrange rose petal bath and rows of candles along the bedroom corridor.

4. Location - very conveniently located at the heart of hip restaurants such as Ultimo, Trattoria and Rumours. High end fashion shops are also within walking distance.

5. Finally the Villa - the living room and bedroom are separated by doors, and they each have a sliding door that opens up to the outdoor private pool, so you wake up to the view of your very own private pool right in front of you. The bathroom is outdoor, with and shower area and an amazing bathtub fit for two. The dining area has a kitchen, completed with a fridge and all the utensils and cookwares. The pool water is crystal clear. The landscapes are manicured daily and the whole villa is flawless and clean. You can also enjoy a massage session at your villa as they have a dedicated area to place the massage beds. Everything is very well maintained and taken care of.

You will feel spoilt staying at this villa, even if it's just for a few days.There's really nothing that we can picked on! Thank you all the staff and managers from Ulin VIlla! We will definitely be back again!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Mia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, January 13, 2013
Dear “Mich A”

Please allow me to thank you for taking the time sharing a very comprehensive review of your stay at The Ulin Villas and Spa. I am pleased to find that you loved the every moment of your holiday right from the superb service, the personal touch, the in villa breakfast, our prime location and the beautifully designed villa that jeweled by the private pool, the flawless garden and the high level of cleanliness. We are boutique hotel and aim to present a genuine care and attentive non-intrusive service. Once again thank you very much for your review and we look forward to welcoming you again.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 15, 2012

This was our first trip to Bali, for the first night we decided to splurge on one of the better accommodations there. We weren't disappointed, it was superb, from the lovely service to the very private pools we just had an amazing romantic time.

The massage session was averagely good and the breakfast cooked in the villa was something special. this was simply one of the best places I've stayed in. Their attention to details are simply excruciatingly amazing.

Stay here & you'll be sorry if you didn't!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank AsianFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, January 13, 2013
Dear “AsianFamily”

It was a pleasure having you with us on your first ever Bali trip. We wish to thank you for taking the time sharing your review at tripadvisor.com and I am very happy to read that your holiday with us was fabulous and you found the level of services were simply amazing. We very much look forward to welcoming you again in the future.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballarat, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 30, 2012

Three couples stayed at Ulin late Novermber 2012 in a three bedroom villa. It was our first visit to Bali, and for some of us, our first trip overseas. I found Ulin on Trip Advisor, and it has always rated very highly with great reviews which is why we picked it.
We were all very hot and stressed when we arrived at the airport, and all breathed a sigh of relief when we saw our driver Sudi with our name on a sign. Sudi was terrific, gave us cool towels, and got us quickly away from the crowds to the sanctuary of Ulin.
The welcome from all the staff was wonderful, they took us straight to our Villa which was like a cool and quiet oasis.
Throughout our entire stay, all the staff were very friendly and obliging - i would like to thank them all personally here - but there are so many names to mention!
The Villas were ideal - we wanted a quiet and relaxed setting - not the fake glitz. The location is about a minute walk to the main street of Seminyak, but in the Villa you could not hear any of the noise. Every day when we returned to the Villa, it was like coming home.
We spend most of the time relaxing in the (very clean and well maintained) pool and day-beds, And when it was time to sleep, the villas were all cool and quiet.
I have seen other reviews on here mentioning the hardness of the beds. Three of the six of us founds the beds hard for the first few days, but the rest found them ideal. I think its a personal choice.
The daily breakfast cooked in-Villa was a great way to fill-up before the heat of the day. A good range of choices - we all found that breakfast kept us going all day.
The in-Villa banquet was amazing, and easily a highlight. The villa was decorated by a team of staff, and the food was sumptuous. We chose to banquet on our last night, and it made for a memorable conclusion to the whole stay.
The villa staff assisted us greatly with travel advice, bookings, recommendations, and were happy to oblige any request - even though we didn't really need to ask for anything.
The location is great. Seminyak shops at the doorstep, close to Jl Sunset so travel to and from was quick, and lots of restaurants within an easy walk.
I'm sure i could keep commenting for ages about Ulin, and it would all be singing it's praises. Don't just take my word for it - all the reviews here are the same as ours. I think if you want to stay somewhere that epitomises Bali, is quiet, honestly luxurious without being arrogant, and very stress-free, then you have to stay at Ulin. We can't wait to get back there!

Room Tip: All are well designed to catch the light, sun, and shade, so any villa would be good
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Johnno3350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 9, 2012
Dear “Johnno3350”

We wish to thank you for taking the time to write your review of your holiday with us on your first Bali holiday. It was a real pleasure having you with us and I am pleased to read you loved the friendly service that made you feel were really well taken care of. I am indeed happy to also know that you enjoyed the in villa breakfast, the BBQ and our prime location. Once again thank you very much for your review and we do hope to see you again on your next stay with us.

Your sincerely,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 23, 2012

We stayed The Ulin Villas last year, but it's left such an impression on me that I now rate all of the hotels I stay in against this one and they never seem to come close in comparison. We had an amazing 5 night stay including a BBQ dinner one night. We also utilized their spa, which was very nice, but wasn't the best massages I have ever had. The staff were wonderful and the villa was amazing. Have a look at their website for good packages and deals. I would highly recommend this hotel. Can't wait to come back!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Courtney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 9, 2012
Dear “Courtney10”

I wish to take this opportunity to thank you for sharing your review. I am delighted to find how much you enjoyed your holiday with us. I highly value you high credit to the high level of service performed by our team of staffs who were out of their way to ensure your stay perfect and faboulus. We can not wait to welcoming you again in on your next visit to our island of Bali.

With warm regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 21, 2012

All the reviews are incredibly accurate.

These villas are in the perfect location to get around Seminyak easily. Walking distance to the main shopping strip.

Clean, well maintained, great villas, service with a smile day after day. They remember your name, are willing to drive you anywhere locally without fuss and make everything EASY.

Only qualms - the beds are hard and the lighting in the bedroom/bathroom could be improved.

Do not hesitate to book this villa. You won't be disappointed.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RexandMel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 9, 2012
Dear “RexandMel”

I am happy to note that your most recent stay with us at The Ulin Villas and Spa was a true bliss which made by the great villas and the friendly non-intrusive service. I agree with you that our perfect location is the real benefits, just steps away from restaurants, shops and the beach. We also thank you for the suggestion you have made. We are committed to bring this into our attention and to address it promptly. We are very happy and look forward to welcoming you in the future.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed November 13, 2012

Ulin is in a great location for Seminyak shopping and eating/drinking, friendly staff, a haven away from the street noise, the villas were a great alternative to a big hotel experience and to see the way a bali experience should be.
The pools were as filled with what seemed like evian water, meticulous gardens and a breakfast that made you feel special .Perfect for quiet families or couples who want some quiet time. i was there on business and happily set up my laptop under the roof of the openair kitchen ..took a dip every 20 minutes an hlped mydlef to the fridge stocked each day with complimentary beer and softdrinks- perfect

Room Tip: all rooms are great- i got to see most of them
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nic G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 7, 2012
Dear “Nic G”

Thank you very much for taking the time to share your feedbacks and experience with us at tripadvisor.com. We are all very pleased to read that you had an amazingly relaxing stay and such a superb holiday experience. We are a boutique hotel with an all private pool villas property which help you to enjoy Bali and to experience the luxury of being yourself. Once again thank you very much and we look forward to welcoming you in the future again.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ulin Villas & Spa

Property: The Ulin Villas & Spa
Address: Jl. Merta Sari, Seminyak Kuta 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Family Hotel in Seminyak
#5 Spa Hotel in Seminyak
#5 Romantic Hotel in Seminyak
#7 Luxury Hotel in Seminyak
#17 Business Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ulin Villas & Spa 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover an intimate award-winning boutique villa experience in the heart of Seminyak, Bali’s most fashionable destination to dine, drink and dance. The Ulin Villas and Spa is steps away to an array of most sought-after restaurants, chic boutiques, funky shops and within walking distance from the white sand beach for which the island of Bali is famed. It’s a tropical retreat that invites seasoned travelers to experience each day as it slowly evolves. Offering luxury living space, cutting-edge Balinese design and modern comforts, all villas feature private swimming pool, designer kitchen, en-suite bathroom, pool-side dining area, your very own tropical garden and most everything you would possibly expect. The Ulin Villas and Spa is created for you to stay in, chill out and relax. Experience an impeccable sincere service that everybody have been talking about. Create your own love story and make the most of this magical island has to offer. From the soft whisper of morning breeze, to the tropical noonday sun and topping it off with a romantic rendezvous beneath a star studded night sky – at The Ulin Villas and Spa, you would never fail to fall in love.We actively involve and proudly support “Bali Caring Community” a Bali based non-profit organization initiated by a group of hoteliers to bolster the Balinese unfortunates.The Ulin Villas and Spa has also been a proud sponsor of the “Comedy for Cancer Fundraiser” since 2007. “Comedy for Cancer” is a charity initiative to support the work of ANZGOG (The Australia and New Zealand Gynecological Oncology Group) for ovarian cancer research. ... more   less 
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Also Known As:
The Ulin Villas Hotel Seminyak
The Ulin Villas And Spa
The Ulin Villas & Spa Bali/Seminyak

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