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“ulin awesome” 5 of 5 bubbles
Review of The Ulin Villas & Spa

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The Ulin Villas & Spa
Ranked #5 of 137 Hotels in Seminyak
Certificate of Excellence
Sydney, New South Wales, Australia
1 review
“ulin awesome”
5 of 5 bubbles Reviewed November 13, 2012

Ulin is in a great location for Seminyak shopping and eating/drinking, friendly staff, a haven away from the street noise, the villas were a great alternative to a big hotel experience and to see the way a bali experience should be.
The pools were as filled with what seemed like evian water, meticulous gardens and a breakfast that made you feel special .Perfect for quiet families or couples who want some quiet time. i was there on business and happily set up my laptop under the roof of the openair kitchen ..took a dip every 20 minutes an hlped mydlef to the fridge stocked each day with complimentary beer and softdrinks- perfect

Room Tip: all rooms are great- i got to see most of them
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nic G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 7, 2012
Dear “Nic G”

Thank you very much for taking the time to share your feedbacks and experience with us at tripadvisor.com. We are all very pleased to read that you had an amazingly relaxing stay and such a superb holiday experience. We are a boutique hotel with an all private pool villas property which help you to enjoy Bali and to experience the luxury of being yourself. Once again thank you very much and we look forward to welcoming you in the future again.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

611 reviews from our community

Traveler rating
    531
    69
    7
    2
    2
See reviews for
153
339
9
7
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed November 11, 2012

Upon arrival we were met by a freindly smile and we were at the villa within 30 minutes. We wanted a romantic get away with peace and quiet and we got more than that. The villa is beautifully appointed with amazing attention to detail throughout. The staff were all warm and friendly and nothing was too much trouble. The location was great also with many superb restaurants within 5 minute walk and the free hotel shuttle to the local area was very handy.
Only slight downside was that the bed was a little hard but that's it.
All in all thia is an amazing place that we will return to again and again. having a personalised breakfast menu and an 'in villa' chef was also a real treat. Thanks to all the staff.

Room Tip: All the villas are of the same standard - excelent/ Whichever you choose you will be extremely happ...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nick n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 7, 2012
Dear “Nick N”

I am happy to hear that your holiday with us was perfectly a romantic get away from the beauty of the villa, the amazing attention to details, privacy to the friendly sincere service from our team members. I am also delighted to know that you loved the personalized in-villa breakfast and our superb location. In our quest for excellence, we are committed to providing our guests with the highest quality of service by continuously appraising the standards of our products and services. We sincerely appreciate your comments and suggestions as we know they will assist us in improving our standards and also enable us to meet your expectations on your next visit to The Ulin Villas and Spa. We very much look forward to welcoming you on your next Bali holiday.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

My 9th visit to Ulin in 4 years and I simply won't go anywhere else. Always great service, always welcoming us back with a friendly 'Welcome home!', just simply superb. The villas are still great, the spa still fabulous and the location cannot be beaten!

Can't rate them highly enough. Where is the 6 star button?

Room Tip: They are all good.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AlexMove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 7, 2012
Dear “AlexMove”

We were honored to have you staying with us again on your 9th visit with us. We are happy to read that your stay was again amazingly fabulous and were feel like coming back home more especially made of the superb quality of service and the friendliness of our team members. We are very excited and look forward to welcoming you again in the future.

Happy days,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

As has been said by all other reviews, this property is fantastic. We stayed in a one bedroom villa for a week. The service is excellent, the rooms are cleaned well every day and breakfast service is very professional. The location is the best part, just a short walk to Jalan Oberoi where you can eat, shop, drink and as far as I am concerned this is the best area in Seminyak.
The free car drop off service anywhere in Seminyak is fantastic, and we never had a time when a car was not available.
The only criticisms I have are really to do with the wear and tear of the villa - could do with an upgrade, and the very poor lighting throughout the villa - the bathroom is way to dark. I liked the outdoor shower, but the outdoor toilet was a bit much for me, especially when using in the middle of the night and getting bitten by mosquitoes!
There are many villa properties around Seminyak and I would probably try a newer property next time.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sxstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 7, 2012
Dear “sxstraveller”

Thank you very much for taking your valued time to write a review at tripadvisor.com. I am happy to hear that you found The Ulin Villas is a fantastic choice and the same also goes to the excellent service delivered by our team members. We sincerely value your suggestions which we will use to persistently improve. Once again thank you very much for your review. We truly hope you will stay with us again in the future.


Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

We stayed at the Ulin Villas in Seminyak in the last week of October (we were a group of 5 girls!). We arrived in the evening and were greeted by lovely soft lighting and candles lit up around the pool. Immediately the staff made us feel welcome and provided us instantly with items we requested (mostly ice and limes!). We have stayed in many villas in Seminyak and so have quite high standards when it comes to the villa, food and service, and I have to say, Ulin Villas rated very favourably. The best part about the villas were:- cleanliness, location (within Seminyak and in terms of quietness), service (fantastic), pool size, breakfasts (probably best so far), complimentary items which were part of cost (car use within Seminyak/Legian/Kuta, soft drink mini bar restocked every day and breakfast).
To say there was a down side would be wrong as there ws absolutely nothing which made our stay anything but great. However, just a few little things which were not quite as good as we might have expected:- the communal area is a bit dated and basic - no real room for sitting together as a group for drinks, other than sitting on the lay beds. The fridge is right next to 2 small, quite old sofas. The individual rooms were comfortable and met all requirements, but the basin area was quite small (especially for 2 girls sharing one sink) and lighting not overly conducive to putting makeup on (couldnt see very well after dark!). Finally there were no full length mirrors. I hesitate to mention these as overall everthing was fantastic and didn't affect our enjoyment at all. These minor comments were more than overshadowed by the best service we have ever had in a villa and the fact that the villa had everything we wanted in terms of size, cleanliness etc. We also commented that the pool was just about the best we have ever had as well.
Overall I would certainly recommend the Ulin Villa and with a few minor superficial improvements it would be pretty much perfect.

Room Tip: Rooms away from reception might be quieter. Villa 12 is as far away as you can get and it was so qui...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravellingBertie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, November 3, 2012
Dear “Roberta B”

Thank you very much for the excellent review you have posted for The Ulin Villas and Spa. It is a great pleasure to read that you just had a such wonderful stay with us and to hear that you were very well looked after by our team members. I am pleased to know that you highly talk about our high standard of cleanliness, the great location, the beautiful pool villas and the fantastic service. I wish to thank you for letting us know some concerns you consider required improvement, very much appreciated. Thank you very much and we very much look forward to welcoming you again to the beautiful island of Bali.


Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

We found villas excellent. Very private but at the same time central location with good shops and restaurants. The service was very nice, really good breakfast. We loved the pool, which was at a nice temperature. You could stay the entire day in villa just chilling and doing nothing.
Spa, however, was a massive disappointment. I have booked the treatments for the entire stay of 10 days but we had to cancel after 3 treatments, because it didn't look like they knew what they were doing and I ended up in bruises, no matter how much I asked them to be more tender. Like most women I have done quite a few beauty treatments in my life and this was just unprofessional and a big let down.

But don't make this to put you off from villa. I think it might be the same thing for other hotels around but there are plenty of places where you can have an excellent massages that are not attached to the hotels, in a near proximity.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nadezda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, November 3, 2012
“Dear Nadezda S”

I wish to thank you for sharing your review at tripadvisor.com. I am very happy to learn that your time with us at The Ulin Villas and Spa was amazingly relaxing. I am pleased to know that you found our villas was excellently private coupled with high level of personal service and the great breakfast. I highly value your feedback regarding the spa which was less positive. We will immediately share and discuss this further with related department within the hotel. Please accept our commitment to continuously improve and your comments will help us to enhance the quality of our products and services. Once again thank you very much for your review and we all look forward to welcoming you again in the near future.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

We stayed at Ulin Villas for 10 days in October 2012 and we were really impressed.
The villa is fantastic: quiet, clean, spacious, 1min walk away from lots of shops & restaurants but in a very quiet street. The staff is really friendly and was always here for us.
Pick up from and to the airport + daily breakfast in the villa was a plus. Every time we were coming back from a trip, the villa was impeccable.
The pool is warm and you can just stay there all day with this heat!
We were really sad to leave and wish we can still be there.
The spa was average though...even if the facilities are great, we found better massages in town but hey...
Overall 10 days of dream that I won't forget. Thanks Ulin Villas!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, November 3, 2012
Dear “Stephane L”

Thank you very much for taking your valued time to write your review of you most recent stay and I am happy to learn that you enjoyed your holiday with us so much, the impeccable villa, the high level of personal service and the friendliness of our team members. I sincerely value your comments over the spa which was not up to your expectation. Please accept our commitment to use your comments to persistently improve. We look forward to welcoming you again sometime in the near future.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ulin Villas & Spa

Property: The Ulin Villas & Spa
Address: Jl. Merta Sari, Seminyak Kuta 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Seminyak
#5 Luxury Hotel in Seminyak
#5 Family Hotel in Seminyak
#5 Romantic Hotel in Seminyak
#17 Business Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ulin Villas & Spa 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
For the ultimate Bali holiday experience in the heart of the evolving Seminyak lifestyle district, The Ulin Villas & Spa is the place to be. This multi award-winning villa retreat puts you in the vicinity of world-class restaurants, vibrant boutiques and after-dark hotspots on the beach. It is located just off Bali's famous "Eat Street" where everyone comes to enjoy food, fashion and fun. Following its recent aesthetic refurbishment, The Ulin Villas & Spa reinterprets contemporary Balinese design through customized interiors and luxurious touches. Each villa is a tropical sanctuary cocooned within a native garden featuring its own private swimming pool and essential modern home comforts. At The Ulin Villas & Spa, we understand the importance of relaxation and spending quality time with loved ones. Trained in the art of Balinese hospitality, our team is on hand to ensure that all of your needs are taken care of with a warm smile and a few friendly words to enrich your stay. The Ulin Villas & Spa is another exclusive property managed by Karaniya Experience. ... more   less 
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Also Known As:
The Ulin Villas And Spa
The Ulin Villas Hotel Seminyak
The Ulin Villas & Spa Bali/Seminyak

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